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Room type Options Nightly price Book
Standard Twin Room
28 square metres
2 Large Twin Beds
Room sleeps 2 guests
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Other room types
Standard Triple Room
30 square metres
1 Queen Bed and 1 Large Twin Bed
Room sleeps 3 guests
(up to 2 children)
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Standard Quadruple Room, 2 Queen Beds
Room with view
33 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 2 children)
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Standard Double Room
22 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 2 restaurants connected to a shopping center in Hanoi

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business centre
Laundry facilities

With a stay at Family Transit Hotel in Hanoi (Soc Son), you'll be a 4-minute drive from Melinh Plaza and 12 minutes from Thanh Chuong Viet Palace. This family-friendly hotel is 13.7 mi (22.1 km) from Museum of Ethnology and 17.9 mi (28.9 km) from Hanoi Old Town Night Market.

Make yourself at home in one of the 25 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, babysitting (surcharge), and a communal living room. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).

Enjoy Vietnamese cuisine at Local Food Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a business center, and express check-in. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 25
  • Number of floors - 4
  • Number of buildings/towers - 2
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2018
  • Number of restaurants - 2
  • Number of meeting rooms - 1
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 2
  • Luggage storage
  • Airport transport - pickup (surcharge)
  • Train station pickup (surcharge)
  • Free parking nearby
  • Terrace
  • Babysitting or childcare (surcharge)
  • Train station drop-off (surcharge)
  • Shared microwave
  • Shared fridge
  • Lockers available
  • Reception hall
  • Distance from property (ft) 3
  • Distance from property (metres) 1
  • Free bus station shuttle
  • Carport
  • Off-street parking
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Japanese
  • Vietnamese

Parking

Free self parking , Free parking nearby

Room Amenities

Family Transit Hotel offers 25 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and slippers. These individually decorated and furnished accommodations include desks. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Access via exterior corridors
  • Bidet
  • Slippers
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Free dial-up Internet access
  • Individually furnished
  • Individually decorated
  • TV size 32
  • TV size (measurement) inch
  • Rainfall showerhead
  • Hydromassage showerhead
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Number of bathrooms: 1
  • Fan
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste available
  • Bed sheets not available

Where to Eat

Local Food Restaurant - Overlooking the garden, this family restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Playground on site
  • Scooter/moped rentals on site

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is: 15

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free
  • Service animals welcome

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.

No cots (infant beds) available

No lifts

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Pets allowed (no fees)

UnionPay

Car recommended

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 8

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are not cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

Minimum age for negative COVID-19 test result requirement: 1

Minimum age for proof of COVID-19 vaccination requirement: 18

COVID-19 vaccine must have been received a minimum number of days before check-in: 30

Property does not offer on-site COVID-19 testing

Fees

Optional extras

  • Airport shuttle fee: VND 100000 per vehicle
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Family Transit Hotel Hanoi
  • Family Transit Hotel
  • Family Transit Hanoi
  • Family Transit Hotel Hotel
  • Family Transit Hotel Hanoi
  • Family Transit Hotel Hotel Hanoi

We should mention

Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A car is recommended for transportation to and from this property.

Cashless payment methods are available for all transactions.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.

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