I mistakenly made a reservation thru Expedia for wrong day. I realized the error next day and tried to correct it. Expedia informed me that I made nonrefundable reservation and that that hotel must approve the change of date, In addition to numerous e-mail exchanges I talked to hotel who put me on hold for a lengthy time, to inform me that they were overbooked the correct night, and no, they would not cooperate with refund, However, I was able to reserve room online. As a result, I paid for two nights and stayed for one disappointing night. Nightstand light did not work, no hair dryer, only one large towel, and breakfast a true disappointment, cleanliness marginal, I made an error, but learned a lesson, be careful with online reservation services, they may not be helpful with changes.