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Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property

Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Lobby
Exterior
Lobby
Bar (on property)
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Place, Brock University
    ‪7 min walk‬
  • Place, The Pen Centre
    ‪1 min drive‬
  • Place, Fallsview Casino
    ‪17 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(72 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

42-inch LED TV with cable channels, TV

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(71 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(12 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(7 reviews)
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

42-inch LED TV with cable channels, TV

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

42-inch LED TV with cable channels, TV

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Thorold

With a stay at Four Points by Sheraton St. Catharines Niagara Suites in Thorold, you'll be in the historical district, within a 15-minute drive of Clifton Hill and Brock University. .This hotel is 10.2 mi (16.4 km) from Fallsview Casino and 10.3 mi (16.5 km) from Fallsview Indoor Waterpark.

What's nearby

  • Brock University - 7 min walk - 0.6 km
  • The Pen Centre - 1 min drive - 2.9 km
  • Clifton Hill - 13 min drive - 17.0 km
  • Fallsview Indoor Waterpark - 14 min drive - 17.7 km
  • Fallsview Casino - 17 min drive - 17.3 km

Getting around

  • St. Catharines Station - 12 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 61 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Overtime Pub - ‬4 min drive

About this property

Four Points by Sheraton St. Catharines Niagara Suites

Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 129 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at In Piazza Restaurant, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Thorold? This hotel has 3350 square feet (311 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 7 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • Snow sports gear
  • Water sports equipment
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 3,350 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (94 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Holman

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Dec 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and accommodating front desk staff. Room was nice but was unable to get the temperature warm enough through the entire bedroom. Quite cold in spots.
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities
Very friendly staff and great rooms
Stayed 1 night in Dec 2025

6/10 Okay

Greg

Business traveller
Liked: Amenities, property conditions & facilities
The room I was in needs updating. The couch and chair was very uncomfortable to sit in, but I must stay that the mattress on the bed was good and I did have a good sleep. But the biggest joke was charging five dollars for parking in your car in an empty parking lot You wanna charge five dollars for parking in your car then I will not be coming back
Stayed 2 nights in Dec 2025

10/10 Excellent

Taylor

Stayed 1 night in Dec 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The bedroom heater just blew cold air, and if you weren’t paying attention, the door could get sticky and not close properly, which is an obvious safety concern. You expect this sort of thing at a budget motel but not a reasonably fancy hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Bradford

Stayed 1 night in Dec 2025

10/10 Excellent

Cathy

Stayed 1 night in Dec 2025

6/10 Okay

PATRICIA

Business traveller
Liked: Property conditions & facilities
I stayed at this location in November and didn't have an additional charge of $5.00 for parking. Our shower was too "moldy" looking to even get in. Disappointed this time. November was much more pleasant at check in.
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, almost like a little apartment of its own. It was incredibly quiet. We never heard housekeeping or other guests, or traffic outside. The halls and rooms were clean and smelled clean - not like they were trying to cover up a musty or other smell with perfumes. Convenient location, friendly staff, and a wonderful restaurant on site.
Stayed 1 night in Dec 2025

4/10 Poor

Imola

Disliked: Cleanliness, staff & service, amenities
The welcome was fine, but the room was not. There was an extremely strong smell of chlorine — I’m not sure if it was from disinfectants or something else, but it was hard to even breathe in the room. The AC was so loud that it woke us up every time it turned on during the night, so we barely slept at all. Guest service also left a lot to be desired. I asked for some extra water for tea, and after waiting for half an hour in the room, I ended up going downstairs to request it directly. The next day, I asked for a coffee sachet to use in the room, but I was told they didn’t have any and that I could buy one from their restaurant — very unprofessional. After that, I preferred not to interact much with the staff, as they were not friendly at all. Overall, not worth the price we paid.
Stayed 1 night in Dec 2025

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very unpleasant to deal with.
Stayed 1 night in Dec 2025

10/10 Excellent

Jhislaine

Liked: Cleanliness, amenities, property conditions & facilities
It was all beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious , clean and comfortable beds
Stayed 1 night in Dec 2025

8/10 Good

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large rooms
Stayed 1 night in Nov 2025

8/10 Good

nikki

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and professional. Very helpful with everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Stefan

Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

6/10 Okay

Daniela

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous and helpful. My room was missing a phone had an odd odour. A stale smell. I asked to be moved on my second day and the staff were more than happy to move me. He apologized for the state of the room
Stayed 2 nights in Nov 2025

8/10 Good

Ken

Stayed 2 nights in Sep 2025

2/10 Terrible

karrie

Stayed 1 night in Nov 2025