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Comfort Inn

2.5 star property

Photo gallery for Comfort Inn

Lobby sitting area
Lobby sitting area
Free daily buffet breakfast
Exterior
Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • Place, Redwood Park
    ‪5 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪5 min drive‬
  • Place, Intercity Shopping Centre
    ‪6 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪18 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

8.4 out of 10
Very good
(15 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Thunder Bay

With a stay at Comfort Inn in Thunder Bay, you'll be in the business district, within a 10-minute drive of Lake Superior and International Friendship Garden. .This hotel is 2.2 mi (3.5 km) from Redwood Park and 2.4 mi (3.8 km) from Centennial Botanical Conservatory.

What's nearby

  • Lakehead University - 5 min drive - 7.7 km
  • Redwood Park - 5 min drive - 5.5 km
  • Thunder Bay Regional Health Sciences Centre - 5 min drive - 8.1 km
  • Intercity Shopping Centre - 6 min drive - 8.1 km
  • Fort William Gardens - 12 min drive - 11.8 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Nomad - ‬2 min drive
  • ‪Tim Hortons - ‬8 min walk

About this property

Comfort Inn

Hotel in Thunder Bay with free breakfast and a 24-hour business center
Comfort Inn offers 80 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional amenities at this hotel include a picnic area, gas grills, and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 323 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 80 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jermaine, Armstrong Station

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
It was a great start to the evening with the gentleman helping and being courteous with us. The place was nice, however the morning wasn’t so great with the other staff as she followed my girlfriend and cousin around when he came to visit before we had to leave that day. She made us feel very uncomfortable.
Stayed 2 nights in Sep 2025

6/10 Okay

Nadine, Springdale

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was just ok. Room was clean and bed was comfortable. Upon arrival a member of the front desk staff was behind the counter looking very unkept. Long, unruly hair which should have been neatly tied back. Not a very good impression to present to the public especially in the hospitality field! The carpets in the hallway were disgusting! Smelly and full of stains! The picture representing the hotel on Expedia was not what the exterior of the hotel looked like. Picture looked to be a modern hotel (Red & Grey in colour). Hotel was beige/pale yellow looking. I impressed with those aspects of the hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Clean and well managed.
Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay thank you
Stayed 2 nights in Sep 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast, wuiet
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick trip did not Spend much time on property
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Esther

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was newly renovated and very nice. It was clean, very comfortable, nice and quiet. Enjoyed the room. Didn’t like the parking area way at the back but we were able to park near the door. I would stay there again.
Stayed 3 nights in Sep 2025

6/10 Okay

Quentin, Calgary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older motel that is a bit run down, but it is clean and is comfortable
Stayed 3 nights in Sep 2025

6/10 Okay

Donald

Stayed 2 nights in Aug 2025

2/10 Terrible

Mykhaylo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kris, Fernie

Stayed 1 night in Aug 2025

2/10 Terrible

Keaton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is bedbugs
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia, NORTH YORK

Stayed 1 night in Aug 2025

8/10 Good

Hamid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Disliked: Staff & service
room was dirty, tired.
Stayed 1 night in Aug 2025

2/10 Terrible

Donald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort Inn Warning

Asked them to fix several times the AC. Worked all night for three nights. No maintenance guy. Hot or cold. Room 105. Noisy and unacceptable
Stayed 1 night in Aug 2025

8/10 Good

William, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Terrible breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely over priced for a hotel with no elevator….thankfully we had a lower level room this time. But it was nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary-Rose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay here! Clean rooms, good breakfast option, professional staff. Would stay again
Stayed 2 nights in Aug 2025

4/10 Poor

Cathy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hallway wreaked with the smell of marijuana, the room smelled like wet dog and pee.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren, Red Lake

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 1 night in Aug 2025