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Comfort Inn

2.5 star property

Photo gallery for Comfort Inn

Lobby sitting area
Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Free daily buffet breakfast
Lobby sitting area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • Place, Redwood Park
    ‪5 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪5 min drive‬
  • Place, Intercity Shopping Centre
    ‪6 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪18 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

8.4 out of 10
Very good
(15 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Thunder Bay

With a stay at Comfort Inn in Thunder Bay, you'll be in the business district, within a 10-minute drive of Lake Superior and International Friendship Garden. .This hotel is 2.2 mi (3.5 km) from Redwood Park and 2.4 mi (3.8 km) from Centennial Botanical Conservatory.

What's nearby

  • Lakehead University - 5 min drive - 7.7 km
  • Redwood Park - 5 min drive - 5.5 km
  • Thunder Bay Regional Health Sciences Centre - 5 min drive - 8.1 km
  • Intercity Shopping Centre - 6 min drive - 8.1 km
  • Fort William Gardens - 12 min drive - 11.8 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Nomad - ‬2 min drive

About this property

Comfort Inn

Hotel in Thunder Bay with free parking
Comfort Inn offers 80 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional amenities at this hotel include a picnic area, gas grills, and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

James

Stayed 1 night in Oct 2025

2/10 Terrible

Brian

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
My truck was broken into and I had 2 suitcases stolen and 2 winter jackets
Stayed 1 night in Oct 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 2 nights in Nov 2025

2/10 Terrible

Cara

Disliked: Cleanliness, amenities, property conditions & facilities
Was told by the manager this would be taken care of and refunded a long time ago as it was an issue with Expedia.
Stayed 1 night in Nov 2025

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, amenities
Good location but getting into parking lot from the east was a challenge. (Making a left turn off Arthur street with on coming traffic coming off of one of Thunder Bays, busiest intersections) Best to enter parking lot from the west (right hand turn) Room and bathroom were not big- but adequate. Halls, reception area and breakfast room were clean and pleasant. Breakfast was the usual fare offered by most.
Stayed 1 night in Oct 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in three Comfort Inns during my travel accross Ontario. Surprisingly all three had excellent quality sheets, not the usual hotel / motel rough surface sheets that have seen a 1000 washes. So Comfort Inns appears to obtaining high quality sheets maybe 1000 thread count or more long staple cotton? And stipulating that the hotel operators retire sheets before they become merely a faint hope of a sheet. After the first Comfort Inn, picking the next two was easy in the cities I was stopping in for the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Everything was as expected..
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovated motel, quiet neighborhood
Stayed 1 night in Oct 2025

6/10 Okay

Emmanuel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Guy at front stunk big time it was really gross
Stayed 1 night in Oct 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. God parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and friendly. Always enjoy my stay here.
Stayed 1 night in Oct 2025

8/10 Good

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room… great service…
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy this hotel.
Stayed 1 night in Oct 2025

8/10 Good

Saqib

Stayed 1 night in Oct 2025

10/10 Excellent

ALANA

Stayed 1 night in Oct 2025

10/10 Excellent

Maggie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, comfortable, free breakfast. Good price value!
Stayed 1 night in Oct 2025

8/10 Good

Cindy, Gananoque

Liked: Cleanliness, staff & service
Hotel stay was and room was good but they did advertise guest laundry facilities however they were not in service.
Stayed 2 nights in Sep 2025

8/10 Good

Roxanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, staff was pleasant. No elevator do had to carry luggage up the stairs - only complaint.
Stayed 1 night in Oct 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Norman, Dryden

Stayed 1 night in Oct 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Prabhleen Singh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in convenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

Micheline

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

2/10 Terrible

Jason

Stayed 1 night in Sep 2025