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Prince Arthur Waterfront Hotel & Suites

2.0 star property

Photo gallery for Prince Arthur Waterfront Hotel & Suites

Reception
Executive Suite, 2 Queen Beds, Lake View
Executive Suite, 2 Queen Beds, Lake View
Breakfast, lunch and dinner served
Staircase

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • Place, OLG Casino Thunder Bay
    ‪5 min walk‬
  • Place, Prince Arthur's Landing
    ‪7 min walk‬
  • Place, Hillcrest Park
    ‪13 min walk‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Double Bed, Lake View

7.8 out of 10
Good
(46 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 2 Double Beds, Lake View

7.2 out of 10
Good
(35 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

City Room, 1 Double Bed

7.2 out of 10
Good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

City Double Room, 2 Double Beds

7.0 out of 10
Good
(72 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Queen Beds, Lake View

7.8 out of 10
Good
(21 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Luxury Suite, 1 Queen Bed, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Lake view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Single Room, 1 Queen Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Single Room, 1 Queen Bed, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Similar properties

About the area

Thunder Bay

With a stay at Prince Arthur Waterfront Hotel & Suites in Thunder Bay, you'll be in the business district, within a 10-minute walk of OLG Casino Thunder Bay and Magnus Theater. .This hotel is 0.4 mi (0.7 km) from Prince Arthur's Landing and 0.9 mi (1.5 km) from Hillcrest Park.

What's nearby

  • Thunder Bay Tourist Pagoda - 2 min walk - 0.2 km
  • OLG Casino Thunder Bay - 5 min walk - 0.5 km
  • Prince Arthur's Landing - 7 min walk - 0.6 km
  • Magnus Theater - 7 min walk - 0.6 km
  • Hillcrest Park - 13 min walk - 1.2 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪On Deck - ‬2 min walk
  • ‪Subway - ‬9 min walk
  • ‪Roosters Bistro - ‬1 min walk
  • ‪Habit Cafe And Bakery - ‬7 min walk

About this property

Prince Arthur Waterfront Hotel & Suites

Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 121 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a satisfying meal at Portside Steak & Seafood serving guests of Prince Arthur Waterfront Hotel & Suites. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Thunder Bay? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 4 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 189 out of 1000 reviews
Rating 4 - Poor. 135 out of 1000 reviews
Rating 2 - Terrible. 122 out of 1000 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Caleb

Stayed 1 night in Dec 2025

6/10 Okay

Jeff

Travelled with family, Business traveller
Pretty good. Staff were all very nice. Rough clientele as I’m sure you’re aware of. My room was clean and comfortable. Thank you.
Stayed 1 night in Dec 2025

8/10 Good

Selina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025

6/10 Okay

Paradise

Travelled with family, Travelled with pets
Disliked: Cleanliness
The room we stayed in was quite grimy feeling. The carpets were gross, the shower/tub was something I did not want to step into, and there was a stain on my bedsheets. I did request a pet friendly room, but definitely did not feel worth the money I paid to stay here. Good location and nice staff though.
Stayed 1 night in Dec 2025

6/10 Okay

Dale

Stayed 1 night in Dec 2025

10/10 Excellent

Conrad

Stayed 2 nights in Dec 2025

6/10 Okay

Bruce and Cheryl

Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Stayed 1 night in Dec 2025

6/10 Okay

Michael Joseph

Disliked: Amenities, property conditions & facilities
Staff not very friendly.
Stayed 1 night in Nov 2025

8/10 Good

Don

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

2/10 Terrible

Dakota

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was in need of face lift at the least. Bathroom door didn't close. Said they had a pool and thats why i booked there but the pool was undergoing renovations. The renovations didn't just start so they should have updated the pool status to no pool. Was no offer of compensation for not having a pool the kids were very upset. Rushed to get there early for the pool. Overall was painful process
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Terrell

Stayed 1 night in Dec 2025

10/10 Excellent

JohnClark

Stayed 1 night in Dec 2025

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean- view of the lake - breakfast was included . Thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities
Not recommended. Hot tub out of order (typical) and the area surrounding is a bit sketchy. Seems as though the hotel is housing a lot of struggling individuals in and out.
Stayed 1 night in Dec 2025

8/10 Good

Karen

Stayed 1 night in Nov 2025

2/10 Terrible

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Young lady at front not friendly when checking in
Stayed 1 night in Nov 2025

8/10 Good

Frank

Liked: Cleanliness, amenities
Staff was great, addressed my concerns. There was an attached gym and I exercised on two of the days I was there. Unfortunately I have stayed a few times and the hot tub seems to be always under repair. was not working . The restaurant has a great classic breakfast and overall dining experience was good. The waterfront view was exceptional and the reason why I love this classic historic hotel.
Stayed 2 nights in Nov 2025

2/10 Terrible

Negin

Disliked: Cleanliness, amenities, property conditions & facilities
Lots of strange people surrounded the hotel and we literally didn’t feel safe. All the night people were banging the doors, screaming and fighting and running and nobody stopped them, we had the worst night sleep. The hotel was very old and not very clean specially the floor and carpet. We were 3 adults and paid for a 2 queen bed room , still they asked us to pay for the thirs person’s breakfast!! Overall we did not enjoy our stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Daryle

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Excellent view.
Stayed 1 night in Nov 2025

6/10 Okay

Denise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice staff, upset that the pool was out of service. I pick hotels with a pool, have I had known, I would have booked somewhere else. They had 2 shampoos and no conditioner.
Stayed 1 night in Nov 2025

2/10 Terrible

Marjun

Disliked: Cleanliness
Old hotel
Stayed 1 night in Nov 2025