Prince Arthur Waterfront Hotel & Suites

2.0 star property

Photo gallery for Prince Arthur Waterfront Hotel & Suites

Reception
Breakfast, lunch and dinner served
Executive Suite, 2 Queen Beds, Lake View
Staircase
Executive Suite, 2 Queen Beds, Lake View

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • Place, OLG Casino Thunder Bay
    ‪5 min walk‬
  • Place, Prince Arthur's Landing
    ‪7 min walk‬
  • Place, Port Arthur Stadium
    ‪2 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Double Bed, Lake View

7.8 out of 10
Good
(46 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Double Room, 2 Double Beds, Lake View

7.2 out of 10
Good
(34 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

City Room, 1 Double Bed

7.2 out of 10
Good
(11 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

City Double Room, 2 Double Beds

7.0 out of 10
Good
(72 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Queen Beds, Lake View

7.6 out of 10
Good
(18 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Luxury Suite, 1 Queen Bed, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Single Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, City View

  • Sleeps 2
  • 2 Queen Beds

Single Room, 1 Queen Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 2
  • 2 Queen Beds

Similar properties

About the area

Thunder Bay

With a stay at Prince Arthur Waterfront Hotel & Suites in Thunder Bay, you'll be in the business district, within a 10-minute walk of OLG Casino Thunder Bay and Magnus Theater. .This hotel is 0.4 mi (0.7 km) from Prince Arthur's Landing and 0.9 mi (1.5 km) from Hillcrest Park.

What's nearby

  • Thunder Bay Tourist Pagoda - 2 min walk - 0.2 km
  • OLG Casino Thunder Bay - 5 min walk - 0.5 km
  • Prince Arthur's Landing - 7 min walk - 0.6 km
  • Hillcrest Park - 13 min walk - 1.2 km
  • Port Arthur Stadium - 2 min drive - 2.2 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪On Deck - ‬2 min walk
  • ‪Subway - ‬9 min walk
  • ‪Roosters Bistro - ‬1 min walk
  • ‪The Foundry - ‬4 min walk

About this property

Prince Arthur Waterfront Hotel & Suites

Victorian hotel with free parking, 5-minute walk to OLG Casino Thunder Bay
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 121 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a satisfying meal at Portside Steak & Seafood serving guests of Prince Arthur Waterfront Hotel & Suites. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Thunder Bay? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 272 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 192 out of 1004 reviews
Rating 4 - Poor. 136 out of 1004 reviews
Rating 2 - Terrible. 118 out of 1004 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
Did not eat breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Baltej

Stayed 1 night in Nov 2025

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking easy and safe
Stayed 2 nights in Oct 2025

10/10 Excellent

Corrinna

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Rooms were dated but clean. Good location for things to do.
Stayed 2 nights in Oct 2025

8/10 Good

Liane, Thunder Bay

Travelled with partner
Liked: Cleanliness, amenities
I can’t lie this hotel is old and needs some upgrading for sure but it was clean the bed and pillows were comfortable front desk staff was helpful and friendly and the price was very reasonable all in all we had a great stay
Stayed 1 night in Nov 2025

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness
Room was incredibly small. Bed wasn’t even on the frame, bed frame itself was sticking on on both sides at the foot of the bed which was horrible during the night to remember to move around. Exposed wiring with merriments showing under the baseboard heater, (also found a dried cigarette along the wiring and a dime beside the bed on the floor. Not well cleaned and safety measures should be taken for wiring.
Stayed 2 nights in Oct 2025

8/10 Good

Ashley

Stayed 5 nights in Oct 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Amenities
The staff who served us breakfast were very friendly and very efficient. We were glad we had breakfast at the hotel! When we let the Front Desk know that our microwave was not working, they immediately replaced it with a new microwave.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

8/10 Good

Keith

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was continental! Plenty of food and the service was excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Sep 2025

2/10 Terrible

Mitchell

Liked: Staff & service
No heat in room. Maintenance finally came. Had a hard time to get him to leave the room. Couldn’t fix it. He came by when we were out. Forgot his keys so came back when we were getting ready for bed. TV stopped working. Woke up to soaking wet floor slipped on bathroom floor due to wet feet in middle of night. I understand it is an old hotel. Could have been really nice with our water view. Staff was wonderful and we were refunded
Stayed 1 night in Oct 2025

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat was on full upon arrival, tried to turn down and control knob came off in my hand. Contacted front desk and security attended, “did his best”, hear was lessened but remained on. Windows did not have fly screens so unable to open those, ran the AC all night but it was still very hot. Toilet flushed but did not empty, had to fill it with hot water using the recycling bin multiple times in order to remove waste. General cleanliness was acceptable but not ideal. Placed drinks in the fridge along with some leftovers, in the morning the drinks were warm and we had to discard the food. Upon check out the receptionist did not ask how the stay was, I informed her if the issues, her response was to say “sorry to hear that.” I would very much advise against staying.
Stayed 1 night in Oct 2025

10/10 Excellent

Byron

Older room but very clean
Stayed 1 night in Oct 2025

6/10 Okay

Peggy

Stayed 1 night in Oct 2025

4/10 Poor

Karen

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hallway noise filters in as the room door has unsealed edges. The hall light streams through and the noise has no barrier..
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a bit too small i loved the lake view of course it was clean i hope next time we get a 3rd floor with lake views
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Amenities
My stay was ok. Not the greatest but stay able. Breakfast was good
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Stayed 1 night in Oct 2025

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Loved the breakfast. Eggs and sausage with toast and potatoes. I was unhappy that there was no exhaust fan in our bathroom. Also there is laundry but they don’t have change and they don’t sell any laundry soap. So I took dirty clothes home. So sad
View of the Lake from our room
Stayed 3 nights in Oct 2025

4/10 Poor

Heidi

Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Staff

Amazing staff-so friendly and helpful. Clean rooms. Great location.
Stayed 2 nights in Oct 2025

6/10 Okay

Ryan

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room was mostly clean, carpets and windows need attention. Friendly staff, absolutely terrible area. Yes the lake is near but the drunk crowds of people yelling outside your window is constant until around 4 A.M.
Stayed 1 night in Oct 2025