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Ibis Tijuana Zona Rio

3.0 star property

Photo gallery for Ibis Tijuana Zona Rio

Reception
Billiards
Interior
Double Room, 2 Double Beds
Bar (on property)

Popular amenities

  • Bar
  • Laundry
  • Air conditioning

Explore the area

Map
Blvd Gral Rodolfo Sanchez Tab, 9170 Zona Urbana Rio, Tijuana, BC, 22010
  • Centro Cultural Tijuana
    ‪5 min walk‬
  • Plaza Rio Commercial Center
    ‪10 min walk‬
  • San Ysidro Border Crossing
    ‪2 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.2 out of 10
Very good
(82 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.4 out of 10
Very good
(81 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Real Inn Tijuana by Camino Real Hotels

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2255)
The price is NZ$202
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Real Inn Tijuana by Camino Real Hotels

About the area

Tijuana

With a stay at Ibis Tijuana Zona Rio in Tijuana (Zona Rio), you'll be within a 15-minute walk of Centro Cultural Tijuana and Plaza Rio Commercial Center. .This hotel is 2 mi (3.2 km) from San Ysidro Border Crossing and 2.7 mi (4.4 km) from Las Americas Premium Outlets.

What's nearby

  • Centro Cultural Tijuana - 5 min walk - 0.5 km
  • Plaza Rio Commercial Center - 10 min walk - 0.9 km
  • CAS Visa USA - 2 min drive - 2.3 km
  • San Ysidro Border Crossing - 2 min drive - 1.9 km
  • Las Americas Premium Outlets - 3 min drive - 2.6 km

Getting around

  • Beyer Blvd Trolley Station - 14 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 18 min drive

Restaurants

  • ‪Tacos el Franc - ‬1 min walk
  • ‪Taconazo - ‬2 min walk
  • ‪Tacos los Perrones - ‬1 min walk
  • ‪La Fogata - ‬6 min walk
  • ‪Tacos Fitos - ‬4 min walk

About this property

Ibis Tijuana Zona Rio

Hotel with free parking, a quick walk to Centro Cultural Tijuana
Ibis Tijuana Zona Rio offers 144 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
You can enjoy a meal at Ibis Kitchen serving the guests of Ibis Tijuana Zona Rio, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Ibis Kitchen - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 159 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per day, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 33 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 159 per person
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Tijuana Opening January 2019 Hotel
ibis Opening January 2019 Hotel
ibis Tijuana Opening January 2019
ibis Opening January 2019
ibis Tijuana Opening June 2019 Hotel
ibis Opening June 2019 Hotel
ibis Tijuana Opening June 2019
ibis Opening June 2019
Hotel ibis Tijuana (Opening June 2019) Tijuana
Tijuana ibis Tijuana (Opening June 2019) Hotel
Hotel ibis Tijuana (Opening June 2019)
ibis Tijuana (Opening June 2019) Tijuana
ibis Tijuana (Opening January 2019)
Ibis Tijuana Opening June 2019
Ibis Tijuana Zona Rio Hotel
Ibis Tijuana Zona Rio Tijuana
Ibis Tijuana Zona Rio Hotel Tijuana

Ibis Tijuana Zona Rio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1170 out of 1924 reviews
Rating 8 - Good. 392 out of 1924 reviews
Rating 6 - Okay. 183 out of 1924 reviews
Rating 4 - Poor. 72 out of 1924 reviews
Rating 2 - Terrible. 107 out of 1924 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Polite staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

2/10 Terrible

Raquel

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Not happy at all with the customer service not welcoming, rude and the the rooms are dirty not even lotions they provide for $150 taxes not worth it at all I will not recommend this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 1 night in Apr 2025

10/10 Excellent

Janitzi, palmdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to shopping areas. .... Everything was ok but if they can fix the key for the shower be a little more easy to use......I love they have glass bottles for water its so convenient also they care about are planet I love it....
Stayed 1 night in Apr 2025

8/10 Good

Erick, Montebello

Stayed 1 night in Apr 2025

10/10 Excellent

jose

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice clean hotel and good service
Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

2/10 Terrible

Haydee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Some of the noticeable issues were, that in the bathroom the shower had a lot of limescale. The bathroom mirror was pealing, the towels instead of being white, were already gray and worn out. The tiles on the shower and around the toilet were broken. We had double beds, my daughter’s pillow covers had black stains. In the halfway floor there was a lot of used sheets that were left on the floor throughout our weekend stay. As you’re going up and down the elevators you can tell some maintenance was needed. Our stay would had been great if the pictures they have on their profile were honest. We would have chosen to stay elsewhere.
Stayed 1 night in Apr 2025

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Stayed 2 nights in Apr 2025

6/10 Okay

Sonia

Travelled with family
Liked: Staff & service
The air conditioning was very hard to turn out the heater did not work
Stayed 1 night in Mar 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Staff & service, property conditions & facilities
Todo estuvo bien. Pero cuando llegamos al nuestro cuarto la puerta estaba abierta, la recepcionista nos aseguraro que era seguro entrar que tal vez se le olvido a la recamarera. También notamos que avía un moño de niña en el pizo. La otra cosa que no me gusto fue el Systema de acondicionador de Aire. No prendía y fue muy difícil de entender los botones.
Stayed 1 night in Apr 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Francisco

Hhh
Stayed 1 night in Apr 2025

6/10 Okay

Andrey

Stayed 1 night in Apr 2025

2/10 Terrible

Erika

Travelled with family
Disliked: Staff & service, room comfort

No hot water!!!!

Had never experienced staying in a hotel with no hot water we called the front desk told us they would look into it they came knocking saying the room next door didn’t have an issue to let the water run should’ve known when we asked about the heater as soon as we got there they actually told us they weren’t working and front desk provided us with a small heater to take to our room
Stayed 1 night in Apr 2025

10/10 Excellent

Josue, East Palo Alto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and convenient. Will stay again!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Adriana

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
Customer service was great
Stayed 1 night in Mar 2025

10/10 Excellent

Josefina

Liked: Amenities
Excellent service and rooms very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2025