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The Crown Hotel Napier

4.5 star property

Photo gallery for The Crown Hotel Napier

Bar (on property)
Heritage Studio
Premium Studio | View from room
Premium Suite, 2 Bedrooms | View from room
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
Cnr Bridge Street and Hardinge Road, Napier, 4144
  • Place, National Tobacco Company Building
    ‪5 min walk‬
  • Place, Napier Beach
    ‪3 min drive‬
  • Place, Marine Parade
    ‪4 min drive‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪4 min drive‬

Room options

View all photos for Double or Twin Room, 1 Bedroom

LCD TV, DVD player, iPod dock

Double or Twin Room, 1 Bedroom

9.4 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Heritage Studio

Heritage Studio

Heritage Studio

9.6 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio

Basic Studio | View from room

Basic Studio

9.4 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area

Premium Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Heritage Suite, 2 Bedrooms

Heritage Suite, 2 Bedrooms | Living area

Heritage Suite, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio

Premium Studio | View from room

Premium Studio

9.4 out of 10
Exceptional
(16 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Napier

A stay at The Crown Hotel Napier places you in the heart of Napier, within a 10-minute walk of The Urban Winery and National Tobacco Company Building. .This beach hotel is 0.9 mi (1.4 km) from Pandora Pond and 0.9 mi (1.5 km) from Bluff Hill Domain Lookout.

What's nearby

  • National Tobacco Company Building - 5 min walk - 0.5 km
  • Bluff Hill Domain Lookout - 17 min walk - 1.5 km
  • Napier Beach - 3 min drive - 2.9 km
  • Napier Prison - 3 min drive - 2.9 km
  • Marine Parade - 4 min drive - 3.2 km

Getting around

  • Napier (NPE-Hawke's Bay) - 10 min drive

Restaurants

  • ‪Westshore Beach Inn - ‬4 min drive
  • ‪Three Doors Up - ‬2 min walk
  • ‪Winifred’s - ‬13 min walk
  • ‪Hawkes Bay Seafoods - ‬14 min walk
  • ‪McDonald's - ‬4 min drive

About this property

The Crown Hotel Napier

The Crown Hotel Napier offers 39 accommodations with DVD players and minibars. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 39 guestrooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and minibars, and housekeeping is provided daily.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Milk and Honey, a beachfront restaurant which features an ocean view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Planning an event in Napier? This hotel has 172 square feet (16 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Milk and Honey - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: NZD 8.50 to 19 for adults and NZD 8.50 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Milk and Honey

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (172 square foot of space)
  • Meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for NZD 50.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 8.5 to 19 for adults, and NZD 8.5 to 19 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crown Hotel Napier

Crown Napier

Napier Crown Hotel

The Crown Hotel Napier Hotel

The Crown Hotel Napier Napier

The Crown Hotel Napier Hotel Napier

The Crown Hotel Napier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 671 out of 893 reviews
Rating 8 - Good. 185 out of 893 reviews
Rating 6 - Okay. 24 out of 893 reviews
Rating 4 - Poor. 10 out of 893 reviews
Rating 2 - Terrible. 3 out of 893 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
The room was clean . Staff was very helpful and owner was attentive to our needs.
Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
We had an enormous room in the original part of the hotel which was very well equipped. All staff were extremely friendly and helpful. Lots of parking on site and close to plenty of restaurants.
Stayed 2 nights in Feb 2026

10/10 Excellent

Bronwyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant
Stayed 2 nights in Jan 2026

8/10 Good

Lisa

Stayed 2 nights in Jan 2026

10/10 Excellent

Pam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Top notch facilities , very clean and beautify furnished. Very comfortable bed and spacious bathroom. We really enjoyed our stay .
Stayed 1 night in Jan 2026

10/10 Excellent

randy

Stayed 1 night in Jan 2026

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
We were placed in a tired old room in the old part of the hotel There was no suggestion of a newer room and at check in we didn’t realize there was a new building Based on the parking lot it was not full We booked 5 months in advance and paid 70 percent more than room prices the next week There are lots of nice hotels around this area Shop
Stayed 1 night in Jan 2026

10/10 Excellent

Roderick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room in a fantastic location, highly recommended
Stayed 4 nights in Jan 2026

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 3 nights in Jan 2026

10/10 Excellent

Michele, Overland Park

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the beach. We loved our one bedroom suite. It gave us lots of room. The balcony was perfect for morning coffee and evening wine. The free laundry facility was great as we’re in the middle of a long trip! Great location!
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My brother and I really enjoyed our stay at your wonderful establishment. Thank you, so much!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Great room and well equipped! Liked the location and the view!
Stayed 1 night in Jan 2026

10/10 Excellent

Abby

Stayed 2 nights in Jan 2026

10/10 Excellent

Geoffrey, Whangamata

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff were awesome.
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and Large Convenience location
Stayed 1 night in Dec 2025

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice room with sea view and well appointed bathroom.
Stayed 2 nights in Dec 2025

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were great! Would definitely stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Carlyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The front desk man was extremely helpful and kind. We loved the location and had a partial view of ocean from the property deck. It was new and well decorated and very clean. There are many restaurants to choose from within walking distance. There is a pharmacy across the road and lil boutiques and galleries. Highly recommend!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the room but had no view. The staff were friendly and provided great recommendations.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room overlooking the beach with every amenity you would require. Very clean and well appointed unit.
Stayed 1 night in Nov 2025

10/10 Excellent

Dave

Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds great service, left sunglasses in the room they notified me about 10 mins later
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room and upgraded bathroom; window unit AC was dated. Charming area
Stayed 2 nights in Nov 2025