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Residence Inn by Marriott Whitby

3.0 star property

Photo gallery for Residence Inn by Marriott Whitby

Suite, Multiple Beds
Exterior
Free daily continental breakfast
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Kitchen
  • Housekeeping

Explore the area

View map
160 Consumers Dr, Whitby, ON, L1N9S3
  • Place, Whitby History Museum & Children's Centre
    ‪3 min drive‬
  • Place, Oshawa Centre
    ‪6 min drive‬
  • Place, Tribute Communities Centre
    ‪9 min drive‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪48 min drive‬

Room options

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(10 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(84 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(20 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Standard Room, 2 Queen Beds

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About the area

Whitby

With a stay at Residence Inn by Marriott Whitby in Whitby, you'll be in the business district, within a 5-minute drive of Lake Ontario and Whitby History Museum & Children's Centre. .This hotel is 1.3 mi (2.1 km) from Landmark Cinemas Whitby and 2.1 mi (3.4 km) from Lynde Shores Conservation Area.

What's nearby

  • Whitby History Museum & Children's Centre - 3 min drive - 1.8 km
  • Ajax Convention Centre - 5 min drive - 7.3 km
  • Oshawa Centre - 6 min drive - 7.7 km
  • Tribute Communities Centre - 9 min drive - 9.8 km
  • Ontario Tech University - 18 min drive - 12.9 km

Getting around

  • Whitby Station - 14 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 49 min drive

Restaurants

  • ‪Town Brewery - ‬19 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Beertown Whitby - ‬2 min drive
  • ‪Tim Hortons - ‬6 min walk
  • ‪12welve Bistro | Tapwerks - ‬3 min drive

About this property

Residence Inn by Marriott Whitby

Suburban hotel with free breakfast and a 24-hour fitness center
Residence Inn by Marriott Whitby offers 122 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with Frette Italian sheets. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Whitby? This hotel has 441 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay (maximum CAD 75.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75.00 per accommodation, per stay (maximum CAD 75.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn Whitby
Marriott Whitby
Residence Inn Marriott Hotel Whitby
Residence Inn Marriott Whitby
Whitby Marriott
Residence Inn Whitby Hotel Whitby
By Marriott Whitby Whitby
Residence Inn Marriott Whitby Hotel
Whitby Residence Inn
Residence Inn by Marriott Whitby Hotel
Residence Inn by Marriott Whitby Whitby
Residence Inn by Marriott Whitby Hotel Whitby

Residence Inn by Marriott Whitby Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ashwani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

sherri

Disliked: Staff & service, amenities
Nice suite with living room and 2 bedroom, 2 bathroom and full kitchen incl dishwasher. However, our stay was 4 days and on the 2nd day was our housekeeping day. When they came by at 11:30, I let them know that we were leaving in an hour and would be back late.l was told that they would be back to clean the room. When i got back at 10:30 pm the room had not been cleaned. I went to the front desk in the morning and told them. They said they would send somebody right up. 40 minutes later I still was waiting so I called the desk again and ended up going to get our towels and coffee. No a/c in the hallway, elevator and laundry. Only 2 out of 3 machines worked.
Stayed 4 nights in Jun 2025

4/10 Poor

Melanie

Stayed 2 nights in Jun 2025

4/10 Poor

Maryann

Disliked: Staff & service

Disappointed

Upon check in, the date of stay was booked for the following day and we were required to pay for another full night for the evening I wanted in the first place. When I tried to cancel the wrong date, they said I was past the 24hr mark (I was at the 23hrmark) and to call Expedia directly. They took 72hrs to process my request for a refund and declined it. Would never use this site again
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out Well Great Stay.
Stayed 1 night in Jun 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud, hot, spoty internet. Very agitated check-in staff.
Stayed 2 nights in Jun 2025

2/10 Terrible

Joe

Stayed 1 night in Jun 2025

4/10 Poor

Nicholas

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Wifi, breakfast, staff were exceptional. The bed was very lumpy and clearly old, the pull-out bed for my daughter was almost un-sleepably thin, lumpy and old. The mattress was disgusting and I had to order several comforters just to pad it enough for it to be manageable.
Stayed 1 night in Jun 2025

8/10 Good

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, my room was nice and I loved being able to sit and have breakfast in the morning. Would not hesitate to stay their again, it was so convenient to be able to attend a Lacrosse Tournament.
Stayed 2 nights in Jun 2025

8/10 Good

Justin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great Stay

The facilities are in good condition. Our room had trouble with the doors closing. Main bed is comfortable. Pull out mattress is not comfortable. Kitchenette is a good size. Pool and whirlpool spa is great. Continental breakfast is fantastic. We have stayed twice over the past two months and plan on staying again in the future.
Stayed 2 nights in Jun 2025

8/10 Good

Kamran

Stayed 1 night in Jun 2025

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The snack area was not stocked well.
Stayed 19 nights in May 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Amenities
The staff were so polite and helpful. The room was amazing. 2 bedroom suit with 2 ensuit bathrooms, a kitchen with pots and pans, dishes and cutlery and a dishwasher and living room. It made the stay with my 3 boys amazing. The pool was clean and roomy. Lots of towels to use and the breakfast was delicious. Will definitely be booking again 100%
Stayed 1 night in Jun 2025

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Stayed 1 night in Jun 2025

8/10 Good

Kamran

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Baijumon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling to Niagara on a visit to the falls, and this stopover stay was terrific! The overall experience was excellent! We want to come and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Was clean and had everything we needed plus some! Definitely would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Devangi

Stayed 1 night in May 2025

8/10 Good

Charmaine

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything but a bit more communication needed.
Stayed 4 nights in May 2025

10/10 Excellent

Charmaine

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, clean room, good breakfast, laundry, everything!
Stayed 2 nights in May 2025

4/10 Poor

Chad

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Access to the property was limited due to construction. The pool facility was horribly dirty. The water was cloudy and a film of scum on the water with build up in the corners was evident. The hottub water was cloudy and "Brownish" in colour. The water was clear until the jets were turned on. Then a film on the water and floating debris in the pool and a stench coming from the surface was immediately obvious. The gym facility looked dirty and unorganized. Once in our "premium suite", we started to open the futon for our third child and found it was FULL of crumbs, food debris, a half eaten APPLE CORE and a DOG BONE... It had definitely not been cleaned prior to our check in. I brought this to the front desk and showed them pictures and was told, "so sorry sir, please email them and your complaint to this email". As he proceeded to point at a piece of cardboard that was taped to the front of the desk monitor with a hand written email address on it. I followed his instruction since I was not going to see any help from the guy on duty apparently. However, I have waited a week for any reply prior to reviewing online but I still have not heard any reply or seen anything done regarding my bill or otherwise. I will no longer be using this hotel when travelling in this area for our multiple sports outings or to visit family. No one else in our team will be staying here either by the sound of it.
Took the cushions off the Futon
Apple Core +
MMM Dog Bone...
Stayed 1 night in May 2025