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Hilton Vancouver Metrotown

4.0 star property

Photo gallery for Hilton Vancouver Metrotown

Lobby
Creator video - submitted by Coffee Cup Exec
Exterior
Room (Parlor)
Suite, 1 King Bed with Sofa bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for One King Studio Suite with Sofabed

Hypo-allergenic bedding, down duvets, in-room safe, desk

One King Studio Suite with Sofabed

  • Sleeps 4

View all photos for Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed, Club lounge access

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Club lounge access

Executive Room, 2 Queen Beds, Club lounge access

Executive Room, 2 Queen Beds, Club lounge access

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(21 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor)

Room (Parlor)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for 1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Deluxe Room High Floor

Hypo-allergenic bedding, down duvets, in-room safe, desk

King Deluxe Room High Floor

  • Sleeps 2

View all photos for One King Deluxe Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

One King Deluxe Room

  • Sleeps 2

View all photos for Two Queen Deluxe Room High Floor

Hypo-allergenic bedding, down duvets, in-room safe, desk

Two Queen Deluxe Room High Floor

  • Sleeps 4

View all photos for Two Queen Deluxe Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Two Queen Deluxe Room

  • Sleeps 4

View all photos for One King Suite with Sofabed

Hypo-allergenic bedding, down duvets, in-room safe, desk

One King Suite with Sofabed

  • Sleeps 4

View all photos for One King Suite High Floor

Hypo-allergenic bedding, down duvets, in-room safe, desk

One King Suite High Floor

  • Sleeps 4

View all photos for King Room Executive Floor

Hypo-allergenic bedding, down duvets, in-room safe, desk

King Room Executive Floor

  • Sleeps 2

View all photos for Two Queen Room Executive Floor

Hypo-allergenic bedding, down duvets, in-room safe, desk

Two Queen Room Executive Floor

  • Sleeps 4

View all photos for One King Accessible Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

One King Accessible Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive 2 Room 1 King Suite Living Area

  • Sleeps 4

1 KING 2 ROOM EXECUTIVE SUITE - LOUNGE ACCESS

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Element Vancouver Metrotown
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 1,007 reviews
The price is NZ$359
includes taxes & fees
22 Feb - 23 Feb
Element Vancouver Metrotown

About the area

Burnaby

With a stay at Hilton Vancouver Metrotown in Burnaby (Metrotown), you'll be a 2-minute drive from Metropolis at Metrotown and 14 minutes from Rogers Arena. .This hotel is 7 mi (11.3 km) from BC Place Stadium and 7 mi (11.3 km) from Robson Street.

What's nearby

  • Crystal Mall - 1 min walk - 0.0 km
  • Metropolis at Metrotown - 1 min walk - 0.2 km
  • Central Park - 8 min walk - 0.7 km
  • British Columbia Institute of Technology - 2 min drive - 1.9 km
  • Deer Lake - 5 min drive - 4.3 km

Getting around

  • Metrotown Station - 6 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Cactus Club Cafe - ‬2 min walk
  • ‪Shiny Tea - ‬3 min walk
  • ‪Marble House Eatery - ‬3 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬3 min walk
  • ‪Shanghai Dimsum House Ltd. 白玉兰麵家 - ‬2 min walk

About this property

Hilton Vancouver Metrotown

Suburban hotel with an outdoor pool, 6-minute walk to Metropolis at Metrotown
Hilton Vancouver Metrotown offers 283 accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch LCD televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 283 guestrooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
You can enjoy a meal at Time and Place serving the guests of Hilton Vancouver Metrotown, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Burnaby? This hotel has 15419 square feet (1432 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Time and Place - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 35.70 for adults and CAD 23.10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (15,419 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.75 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 35.70 for adults and CAD 23.10 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1007 reviews
Rating 8 - Good. 258 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 40 out of 1007 reviews
Rating 2 - Terrible. 44 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

briana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2025

8/10 Good

Victor M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was nice
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
We had a great clean room. Enjoyed our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Tammy-Lee

Liked: Cleanliness
Parking was easy… check in was quick… view was spectacular…we just made this our go to when we visit from now on❤️
Stayed 1 night in Nov 2025

2/10 Terrible

Jenny

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Adam, Seatttle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel in a good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 6 nights in Oct 2025

8/10 Good

Elizabeth

Business traveller
Room is clean and basic, staff were friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff! They kept our bags for us after check out and we picked them up before flight. 10/10
Stayed 1 night in Nov 2025

6/10 Okay

Seanathon

Business traveller
Liked: Cleanliness
We booked one night with two queen beds through Expedia, which showed the parking symbol in the listing. However, we didn’t realize until we arrived that parking was an additional fee per car per night. We already thought the stay was quite expensive before the parking fee. The hotel itself seems to be on the older side, but it was clean and the beds were comfortable. That said, the bathroom door was completely coming apart, which was disappointing for the price. Overall, it was fine for one night, but next time we’d probably just go with an Airbnb instead.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cherry

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. I come back here each time when I can.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay. Really comfortable beds
Stayed 1 night in Oct 2025

10/10 Excellent

Chia Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before taking family to a tour, it was a great place for staying. And, staffs there are very nice and friendly. Also, the front door was easy to park Uber.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

8/10 Good

Elissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful. The charging options in the room were not great and charged very slowly. Would have liked access to a wall outlet to plug in my own charging block near the bed.
Stayed 1 night in Oct 2025

2/10 Terrible

Mohinder

Disliked: Cleanliness, property conditions & facilities
Service very bad
Stayed 3 nights in Oct 2025

10/10 Excellent

Shiho

Stayed 2 nights in Oct 2025

6/10 Okay

Adrienne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Somehow, I expected more. Especially with the lounge that came with the room. That place smelled the wet cigarettes and had nothing but things that you would pick up at a gas station. There was no actual coffee in there. It was just some sort of mixture out of the machine. This stay has convinced me I don’t need to bother staying at Hilton again
Stayed 1 night in Sep 2025

8/10 Good

Noemie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet
Stayed 5 nights in Oct 2025

10/10 Excellent

Kai yam

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025