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Distinction New Plymouth Hotel

3.5 star property

Photo gallery for Distinction New Plymouth Hotel

Exterior
Two Bedroom Suite
Studio, 2 Queen Beds
Hallway
One Bedroom Apartment

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Laundry room

Explore the area

View map
42 Powderham Street, New Plymouth, 4310
  • Place, Govett-Brewster Art Gallery
    ‪3 min walk‬
  • Place, Puke Ariki
    ‪3 min walk‬
  • Place, Wind Wand
    ‪3 min walk‬
  • Airport, New Plymouth (NPL)
    ‪10 min drive‬

Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Studio

Two Bedroom Studio

Two Bedroom Studio

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Large Two Bedroom Studio

Large Two Bedroom Studio

Large Two Bedroom Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio

Economy Studio

Economy Studio

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

New Plymouth

A stay at Distinction New Plymouth Hotel places you in the heart of New Plymouth, steps from Saint Mary's Church and Taranaki Cathedral. .This hotel is 0.2 mi (0.3 km) from TSB Showplace and 0.3 mi (0.4 km) from Centre City Shopping Centre.

What's nearby

  • Govett-Brewster Art Gallery - 3 min walk - 0.3 km
  • Puke Ariki - 3 min walk - 0.3 km
  • Wind Wand - 3 min walk - 0.3 km
  • Centre City Shopping Centre - 3 min walk - 0.3 km
  • Pukekura Park - 7 min walk - 0.6 km

Getting around

  • New Plymouth (NPL) - 11 min drive

Restaurants

  • ‪Salt Restaurant - ‬5 min walk
  • ‪Itch Wine Bar - ‬4 min walk
  • ‪Ms White - ‬4 min walk
  • ‪Three Sisters Brewery - ‬3 min walk
  • ‪Thai House Eatery - ‬3 min walk

About this property

Distinction New Plymouth Hotel

Distinction New Plymouth Hotel offers 60 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 20 for children

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 20.00 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

COPTHORNE GRAND CENTRAL
COPTHORNE GRAND CENTRAL New Plymouth
COPTHORNE HOTEL GRAND CENTRAL
COPTHORNE HOTEL GRAND CENTRAL New Plymouth
Grand Central Hotel
Distinction New Plymouth
Distinction New Plymouth Hotel Hotel
Copthorne Hotel Grand Central New Plymouth
Distinction New Plymouth Hotel New Plymouth
Distinction New Plymouth Hotel Conference Centre
Distinction New Plymouth Hotel Hotel New Plymouth

Distinction New Plymouth Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 993 reviews
Rating 8 - Good. 413 out of 993 reviews
Rating 6 - Okay. 112 out of 993 reviews
Rating 4 - Poor. 30 out of 993 reviews
Rating 2 - Terrible. 10 out of 993 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

David

Disliked: Property conditions & facilities
Rooms getting a bit run down I'm afraid
Stayed 2 nights in Jan 2026

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Room was spacious and comfortable. Staff were very helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Jonathan, Palmerston North

Travelled with family and small children
The hotel is in a great central location with plenty of good food options within easy walking distance. The on-site restaurant was also a real highlight, and the staff were consistently friendly and helpful throughout our stay. On the downside, the surrounding traffic can be quite loud, which may not suit light sleepers. Housekeeping was a bit inconsistent — the beds weren’t made daily and we had to follow up for fresh towels and bathroom necessities. Car parking can also be a challenge when the hotel is full, particularly if other guests don’t park considerately. Overall, a good stay for the location and service, but a few operational improvements would make it even better.
Stayed 3 nights in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome staff great
Stayed 1 night in Jan 2026

8/10 Good

Laura

Travelled with group
Liked: Cleanliness
Spacious room (2 queen beds). Great shower (over a jet spa bath)
Stayed 2 nights in Jan 2026

2/10 Terrible

Gagan

Stayed 2 nights in Jan 2026

10/10 Excellent

kit

Liked: Cleanliness, staff & service, property conditions & facilities
The spa tub surprised me. Better mention on the website.
Stayed 2 nights in Jan 2026

8/10 Good

Gary

Liked: Cleanliness, staff & service
Good location to all facilities
Stayed 3 nights in Jan 2026

8/10 Good

Larraine

Travelled with partner
Liked: Cleanliness, amenities
Clean room, nice bed, soft towels. Helpful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

LANKA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service and good clean room
Stayed 1 night in Jan 2026

6/10 Okay

Teresa

Stayed 1 night in Jan 2026

6/10 Okay

David

Travelled with partner
Disliked: Property conditions & facilities
Staff were excellent ,friendly and helpful. Room size was suitable but very tired. The Wifi was terrible always freezing the getting and the error/fault. Ended up using own data on our laptop.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marian

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Good room, great staff and excellent location.
Stayed 1 night in Dec 2025

6/10 Okay

Arya

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We really loved the location and the staff behaviour. We didn’t explore the breakfast/restaurant. The room was too hot on the check in day however the staff managed it by giving us 2 extra table fans without any hesitation. Cleanliness was not excellent and the house keeping but really worth for the price. We would definitely choose again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Iryna, Denver

Stayed 1 night in Dec 2025

10/10 Excellent

Zahara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was superb and I expect ally felt loved and welcomed by the reception staff and what I assumed as the manager? He was very accommodating and my stay was wonderful. My partner especially agrees.
Stayed 2 nights in Dec 2025

8/10 Good

Tehiwi

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Dec 2025

10/10 Excellent

T G A Buma

Stayed 1 night in Dec 2025

6/10 Okay

Imelda

Travelled with partner
Liked: Cleanliness
Staff were great. Maintenance poor, toilet barely functioned, TV didn’t work, safe not functional. Repairs carried out to TV and toilet. Check-in and out were great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Karolien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The star of the show for us was the 5+ star service (if I could give 10 I would) from Gagan! He was welcoming and so helpful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, room had everything needed
Stayed 1 night in Dec 2025

10/10 Excellent

thomas

Stayed 2 nights in Dec 2025

8/10 Good

Ajil

Hotel location was good. Has ample parking facility. Very courteous staff.. rooms were clean and tidy.
Stayed 1 night in Dec 2025