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The Ritz-Carlton, Pentagon City

5.0 star property

Photo gallery for The Ritz-Carlton, Pentagon City

Exterior
Banquet hall
Property amenity
Executive lounge
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
1250 South Hayes Street, Arlington, VA, 22202
  • Place, Fashion Center at Pentagon City
    ‪2 min walk‬
  • Place, Pentagon
    ‪17 min walk‬
  • Place, Arlington National Cemetery
    ‪18 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Club Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

55-inch Smart TV with satellite channels, TV, Netflix

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

55-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed (View)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (View)

Executive Suite, 1 Bedroom (View)

Executive Suite, 1 Bedroom (View)

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Double Beds (View)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed, Corner

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed (View)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Double Beds (View)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed, Corner (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

55-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

55-inch Smart TV with satellite channels, TV, Netflix

Club Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Arlington

With a stay at The Ritz-Carlton, Pentagon City in Arlington (Pentagon City), you'll be within a 5-minute drive of Smithsonian Institution and National Mall. .This luxury hotel is 4 mi (6.4 km) from Capital One Arena and 4.2 mi (6.7 km) from White House.

What's nearby

  • Fashion Center at Pentagon City - 2 min walk - 0.2 km
  • DEA Museum - 5 min walk - 0.4 km
  • Pentagon Row - 6 min walk - 0.6 km
  • Pentagon - 17 min walk - 1.5 km
  • Arlington National Cemetery - 18 min walk - 1.6 km

Getting around

  • Pentagon City Station - 1 min walk
  • Washington Union Station - 15 min drive
  • Ronald Reagan Washington National Airport (DCA) - 8 min drive

Restaurants

  • ‪Matchbox - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Origin Coffee Lab & Kitchen - ‬9 min walk

About this property

The Ritz-Carlton, Pentagon City

Luxury hotel with a restaurant connected to a shopping center in Arlington
The Ritz-Carlton, Pentagon City offers 365 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Arlington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 365 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services and a ballroom.
Enjoy Mediterranean cuisine at Santé, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Arlington? This hotel has 17000 square feet (1579 square meters) of space consisting of conference space and 11 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Santé - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 67 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Santé

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • In-room cot
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 17,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 32.00 for adults and USD 16.00 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 67 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pentagon City Ritz-Carlton
Pentagon Ritz-Carlton
Ritz-Carlton Pentagon
Ritz-Carlton Pentagon City
Ritz-Carlton Pentagon City Arlington
Ritz-Carlton Pentagon City Hotel
Ritz-Carlton Pentagon City Hotel Arlington
Arlington Ritz-Carlton
Ritz Arlington
Ritz Carlton Pentagon City
Ritz-Carlton Arlington
The Ritz-Carlton Pentagon City Hotel Arlington
The Ritz-Carlton, Pentagon City Hotel
The Ritz-Carlton, Pentagon City Arlington
The Ritz-Carlton, Pentagon City Hotel Arlington

The Ritz-Carlton, Pentagon City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1002 reviews
Rating 8 - Good. 159 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jakob

Stayed 2 nights in Oct 2025

10/10 Excellent

Sonny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was one of the best Ritz Carlton‘s that I have been at. Mainly, the staff is absolutely wonderful and so helpful. We were in town for the Marines marathon so we had four amazing nights staying at this hotel. The restaurant Sante is fantastic. The hostess was so friendly and when I returned, she remembered my name! The housekeeping is top-notch and very respectful the front desk staff welcome desk with a racing packet with information that was super helpful. They dormant and Valet always had a smile and welcomed us when we return. Of course the bed is extremely comfortable as all Ritz Carlton hotels are, but the staff truly are the gem of the operation. I really liked the fact that it was connected to the Pentagon city mall, which has many great stores to shop. I never went to the spa, Pool, or used the other amenities, but I would definitely stay here again when returning to Washington DC. Thank you for the fantastic job and hotel stay.
The room
Sante Restaurant
The best burger
Great service and hostess!
Stayed 3 nights in Oct 2025

10/10 Excellent

Micheal

Stayed 2 nights in Oct 2025

6/10 Okay

William, Jasper

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Allison

Stayed 1 night in Oct 2025

10/10 Excellent

Bacisa

Stayed 1 night in Oct 2025

10/10 Excellent

Jeanne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great room
Stayed 1 night in Oct 2025

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Mineral

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Wonderful valet, and front desk service. Beautiful property.
Stayed 1 night in Oct 2025

10/10 Excellent

Alena

Stayed 1 night in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best Ritz

Odd location. Didn’t feel right for a Ritz to be attached to a mall. Friendly service as always. Weird headboards - seems minor but uncomfortable to sit in the bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Dale H, Jefferson City

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent care from staff in all areas
Stayed 3 nights in Sep 2025

8/10 Good

Nikki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first time staying at The Ritz-Carlton. I usually stay at Salamander in Washington, DC. I only booked one night so that I could complete some needed research for a book I'm working on. Unfortunately, there was a problem with Verizon and there was no internet service until the next day when I was checking out. The hotel acknowledged the problem and offered points for the inconvenience. Sometimes, things are simply out of your control. The employees were welcoming and committed to service. I'd stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Sep 2025

10/10 Excellent

Rori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for our anniversary we had a great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Melecia

Liked: Cleanliness, amenities, property conditions & facilities
Top tier service
Stayed 2 nights in Sep 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro is steps away. Hotel is connected to a mall. While convenient, it takes away a tad from feeling of security. Staff top notch. Very clean. Rooms small but updated. Overall pleasant experience.( also they stored our luggage day of arrival and day of departure which was amazing )
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles F

Liked: Cleanliness, staff & service, room comfort

Putting on the RITZ ❤️

I knew the Ritz-Carlton would meet my expectations…. But they exceeded my expectations! our stay was fabulous and every employee was friendly, courteous, respectful and very accommodating!
Stayed 1 night in Sep 2025

10/10 Excellent

Tony, tomball

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2025

8/10 Good

Bernadette L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
When we arrived we felt out of place. We were given our room on the 5th floor. When we commented on the sewer smell we were told that they were working on it and it would improve. By the morning I felt like throwing up and had a very bad headache. When I called the front desk, they asked me again to be patient and it would improve. When I explained that the smell was making me ill, they moved us to the 4th floor. The smell was a bit better but still present. We were on our way out when we met Anita, what a breath of fresh air she was compared to the other individual we were dealing with. She gave us a map of the area, tourist activities and directions. The next day she asked how it went, took time to listen and made us feel like family. She took great care of us and our grandson everyday we were there. When she was off for the day we were sad she was not there to greet us. She was absolutely amazing!!! The other ladies and gentlemen were as well, but Anita went above and beyond!!! We will never forget her. The Valet service was outstanding. All were very accommodating. However, Ashagrie, the Guest Arrival Expert, very helpful and took great care of us daily. Providing us not only with great service but paid extra attention to our grandson (2 yrs old) listened to him when we returned, gave him high fives and fist bumps. There was another gentleman who's name began with an "R" but I don't remember it. He came and told us goodbye on his last shift. We will be back again!!
Stayed 6 nights in Aug 2025

10/10 Excellent

Donna, Ephrata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

ticijana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Marlin

Liked: Amenities
Check in was friendly, the checkout lady was rude. I checked out at around 6:30am on the 8th of August. The lady didn’t bother to ask how my stay was or nothing, seemed like she just wanted to get back to chitchatting with her male coworker. I handed her the keys and she said you’re all checked out. Stay at the Ritz a lot they normally seem friendlier.
Stayed 1 night in Aug 2025