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The Ritz-Carlton, Pentagon City

5.0 star property

Photo gallery for The Ritz-Carlton, Pentagon City

Exterior
Meeting facility
Lobby
Property amenity
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Gym
  • Room service
  • Laundry

Explore the area

Map
1250 South Hayes Street, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪2 min walk‬
  • Pentagon
    ‪17 min walk‬
  • Arlington National Cemetery
    ‪18 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Club Lounge Access)

55-inch Smart TV with satellite channels, TV, Netflix

Club Room, 1 King Bed with Sofa bed (Club Lounge Access)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking, Corner

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Club Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Club Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Property amenity

Club Suite, 1 Bedroom, Non Smoking

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

55-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, Corner (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

55-inch Smart TV with satellite channels, TV, Netflix

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Club Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Corner (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Club Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Arlington

Located in Arlington (Pentagon City), The Ritz-Carlton, Pentagon City is steps from Fashion Center at Pentagon City and a 3-minute drive from Arlington National Cemetery. .This luxury hotel is 2.9 mi (4.6 km) from Washington Monument and 2.9 mi (4.6 km) from National Mall.

What's nearby

  • Fashion Center at Pentagon City - 2 min walk - 0.2 km
  • Pentagon - 17 min walk - 1.5 km
  • Arlington National Cemetery - 18 min walk - 1.6 km
  • National Mall - 2 min drive - 2.8 km
  • White House - 5 min drive - 5.9 km

Getting around

  • Pentagon City Station - 1 min walk
  • Washington Union Station - 15 min drive
  • Ronald Reagan Washington National Airport (DCA) - 8 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Matchbox - ‬11 min walk
  • ‪Wiseguy Pizza - ‬2 min walk
  • ‪Chevy's Fresh Mex Restaurants - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk

About this property

The Ritz-Carlton, Pentagon City

Luxury hotel with a restaurant connected to a shopping center in Arlington
The Ritz-Carlton, Pentagon City offers 365 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Arlington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 365 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services and a ballroom.
Enjoy Mediterranean cuisine at Santé, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Arlington? This hotel has 17000 square feet (1579 square meters) of space consisting of conference space and 11 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Santé - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Santé

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Free cot
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 17,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 32.00 for adults and USD 16.00 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pentagon City Ritz-Carlton
Pentagon Ritz-Carlton
Ritz-Carlton Pentagon
Ritz-Carlton Pentagon City
Ritz-Carlton Pentagon City Arlington
Ritz-Carlton Pentagon City Hotel
Ritz-Carlton Pentagon City Hotel Arlington
Arlington Ritz-Carlton
Ritz Arlington
Ritz Carlton Pentagon City
Ritz-Carlton Arlington
The Ritz-Carlton Pentagon City Hotel Arlington
The Ritz-Carlton, Pentagon City Hotel
The Ritz-Carlton, Pentagon City Arlington
The Ritz-Carlton, Pentagon City Hotel Arlington

The Ritz-Carlton, Pentagon City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 715 out of 1001 reviews
Rating 8 - Good. 160 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolle, Gaithersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Amari

Great visit
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great hotel, location is great. Staff were so nice & helpful. Would definitely stay again!
Stayed 4 nights in Feb 2025

6/10 Okay

My

Liked: Cleanliness
Disliked: Property conditions & facilities
This did not feel like a Ritz at all. Location was great bc it’s connected to a mall and Metro station. There is no pool or spa. This property is pretty run down and in desperate need of renovation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, amenities
My experience at the Ritz Pentagon City was really wonderful! From the time my husband and I checked in, Khan, at the front desk was really attentive and kind. He made sure we had whatever we needed throughout our entire stay, and the rest of the staff were very kind and helpful as well. The room was well-appointed and the bed even had Frette sheets which was a super luxurious touch that I very much appreciated. I will absolutely recommend the Ritz Pentagon City to anyone staying in the area.
Stayed 2 nights in Feb 2025

8/10 Good

Sittara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Shauna

Travelled with family
Liked: Cleanliness, staff & service
Rooms are in need of renovations. The staff was very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a lovely stay however some uogrades needed in some rooms
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Star Stay

The attentiveness of the staff was top notch. However, I had a snack for the room snack bar that wasn’t fresh. Also, the bulk body lotion is not the best since it doesn’t smell as good being refilled and unused.
Stayed 2 nights in Feb 2025

8/10 Good

Carlton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel stay. The Sante restaurant food was very good. Nice hamburger and ravioli. The hotel was very nice and comfortable. Good to be close to shopping
Stayed 2 nights in Feb 2025

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Travelled with partner
Disliked: Amenities
It’s just ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Elizabeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Do NOT STAY HERE. While the food, drinks and overall service were excellent. The room was just disturbingly outdated and old. The painted walls had a yellowish tint from age. There was rust around the handles in the shower, the bed was a frame with a wooden headboard GLUED TO THE WALL with grime on the wall from past guests. The bottom of the bed frame was visible - metal poles with wheels at the bottom, full of dust and just tacky. It was disgusting and not for the price that I paid. Worst Ritz that I have EVER stayed in and shameful to the brand name. NOT luxury or 5 star hotel. I want my money back. When I expressed my disappointment while checking out, the hotel’s attendant admitted that they stayed once and would NEVER STAY AGAIN.
Stayed 1 night in Jan 2025

8/10 Good

Du

Stayed 3 nights in Jan 2025

6/10 Okay

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beds were hard and didint have toppers
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
There’s a wonderful gentleman there by the name of Solomon. What a great ambassador for the Ritz Carlton. He makes your stay worth coming back. What a gentleman he’s so good he could open his own hotel chain called Solomons. Thank you for the wonderful day Rich Carlton
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are in need of renovation and new furnishings.
Stayed 1 night in Jan 2025

10/10 Excellent

charlotte

Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Property is luxurious and restaurant was superb.
Stayed 1 night in Jan 2025

10/10 Excellent

Kirk

Stayed 3 nights in Dec 2024