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Holiday Inn Express Hotel and Suites Scranton by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Hotel and Suites Scranton by IHG

Exterior
Property amenity
Exterior
Free daily buffet breakfast
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View map
1265 Commerce Blvd, Scranton, PA, 18519
  • Place, Regal Dickson City
    ‪8 min walk‬
  • Place, Viewmont Mall
    ‪2 min drive‬
  • Place, University of Scranton
    ‪12 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Scranton

Located in Scranton (Dickson City), Holiday Inn Express Hotel and Suites Scranton by IHG is within a 5-minute drive of Regal Dickson City and Viewmont Mall. .This spa hotel is 2.3 mi (3.7 km) from Lackawanna River and 2.8 mi (4.6 km) from Lackawanna River Heritage Trail.

What's nearby

  • Regal Dickson City - 8 min walk - 0.7 km
  • Viewmont Mall - 2 min drive - 2.5 km
  • Marywood University - 6 min drive - 7.1 km
  • University of Scranton - 12 min drive - 9.8 km
  • Steamtown National Historic Site - 14 min drive - 10.6 km

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 28 min drive

Restaurants

  • ‪Sheetz - ‬4 min drive
  • ‪Chick-fil-A - ‬15 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Wegmans Sub Shop - ‬4 min drive

About this property

Holiday Inn Express Hotel and Suites Scranton by IHG

Holiday Inn Express Hotel and Suites Scranton by IHG offers 102 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds. 32-inch LCD televisions come with premium satellite channels.

This Scranton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 102 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. Guests can get around on the complimentary shuttle, which operates within 5 mi.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Hotel and Suites Scranton by IHG, or stop in at the snack bar/deli. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily from 6 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Holiday Inn Express Hotel and Suites Scranton by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • King sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Scranton Dickson City
Holiday Inn Express Scranton
Holiday Inn Express Scranton Dickson City
Holiday Inn Express Hotel Suites Scranton

Holiday Inn Express Hotel and Suites Scranton by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1001 reviews
Rating 8 - Good. 175 out of 1001 reviews
Rating 6 - Okay. 31 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
The room was spotless, large, and cozy. Staff was awesome. Breakfast was beautifully displayed and very good. The gym and pool were nice too!
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, location, amenities and accomodation all superb
Stayed 1 night in Dec 2025

10/10 Excellent

Miguelina

Liked: Cleanliness, staff & service, property conditions & facilities
I liked this property because the breakfast was fresh, and the pool was warm enough for me to enjoy quality time with my 5-year-old son. We especially appreciated Kevin’s customer service, he was very kind, gentle, and attentive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Heather

Stayed 1 night in Jan 2026

10/10 Excellent

Tiziano

Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times and it is always clean and convenient.
Stayed 1 night in Jan 2026

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, excellent customer service. Great location by restaurants and shopping.
Stayed 1 night in Jan 2026

10/10 Excellent

Annette, Baldwinsville

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here many time. This place is always very clean. Friendly staff. I was there over Christmas and the lobby was very nicely decorated.
Stayed 1 night in Dec 2025

8/10 Good

Dana

Stayed 3 nights in Jan 2026

10/10 Excellent

Bailey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was incredible.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tiffany M

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was amazing. The room was clean. The breakfast was really good. Overall great! Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Nadezda

Liked: Cleanliness, property conditions & facilities
Room is nice,very clean; stuff is absolutely courteous and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Easy to get room cleaned more towels etc. Nice beds and rooms. Great options nearby for food and essentials
Stayed 3 nights in Dec 2025

10/10 Excellent

Frank R.

Travelled with family
Liked: Staff & service, amenities
Excellent staff Very clean my 5th 3 day stay thus year....
Stayed 3 nights in Dec 2025

10/10 Excellent

Jerilyn

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom were very clean. Breakfast was good. Bed was comfortable. Mini kitchenette is a great feature if you’re staying a few days because there are many dining options nearby and you can bring home and reheat leftovers with a table to eat and a sofa for relaxing. Good TV without signing in to my own streaming service.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff , amenities and cleanliness of the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Jerilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had two separate reservations on back to back nights due to shifting travel plans and winter weather. At check in, the front desk attendant merged our two reservations into one so that we didn’t need to check out or switch rooms between reservations. It was seemless and easy and quick! Superb experience and exemplary customer service.
Stayed 1 night in Dec 2025

4/10 Poor

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel staff was very nice and professional, however we felt there was a lack of communication throughout the hotel staff The hotel and room were clean overall. The pillows however were uncomfortable but that is due to personal preference. The hotel computers at check in were out of service and we were charged for copies of my credit card. The issue we had was that the pool was out of service until the evening of our second day there. We chose this hotel due to the location and it having a pool and hot tub. When we checked in we weren’t informed they weren’t working. Once we went to inquire after wanting to go to the pool, we were it was out of service. We waited 45 minutes until staff said maintenance would show up to check it out. They never did. I’m very disappointed with our stay regarding the pool/hot tub just because we were looking forward to this.
Stayed 2 nights in Dec 2025

6/10 Okay

Justin

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and beds were comfortable. Will stay again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean wonderful staff just always a great experience
Stayed 3 nights in Dec 2025

10/10 Excellent

Geraldo

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025