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InterContinental Suzhou by IHG

5.0 star property

Photo gallery for InterContinental Suzhou by IHG

1 King Premium Panoramic View
3 restaurants, breakfast served
Indoor pool
Lobby lounge
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

View map
288 Wang Dun Road, Suzhou, Jiangsu, 215000
  • Place, Jinji Lake
    ‪5 min walk‬
  • Place, Suzhou International Expo Center
    ‪8 min walk‬
  • Place, Suzhou Culture and Arts Center
    ‪11 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪37 min drive‬

Room options

View all photos for 1 King Classic

Minibar, in-room safe, blackout curtains, free cots/infant beds

1 King Classic

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Panoramic View

1 King Premium Panoramic View

1 King Premium Panoramic View

  • 71 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Landmark Lake View)

Suite, 1 Bedroom (Landmark Lake View)

Suite, 1 Bedroom (Landmark Lake View)

  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Jinji Lake Suzhou Eye View)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Suite, 1 Bedroom (Jinji Lake Suzhou Eye View)

  • 110 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Suite Kids Theme City View

1 Bedroom Suite Kids Theme City View

1 Bedroom Suite Kids Theme City View

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Jinji Lake Landmark View)

Premium Room, 1 King Bed (Jinji Lake Landmark View)

Premium Room, 1 King Bed (Jinji Lake Landmark View)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Jinji Lake Suzhou Eye View)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed (Jinji Lake Suzhou Eye View)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Classic

Minibar, in-room safe, blackout curtains, free cots/infant beds

2 Twin Classic

  • 45 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Room, Multiple Beds (Jinji Lake View)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, Multiple Beds (Jinji Lake View)

  • 52 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Classic Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Classic Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room

  • 52 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite

Minibar, in-room safe, blackout curtains, free cots/infant beds

Suite

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

1 King Premium High Floor Jinji Lake Suzhou Eye View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 King Classic High Floor

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

2 Twin Premium High Floor Jinji Lake View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

2 Twin Classic High Floor

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

Suzhou

With a stay at InterContinental Suzhou by IHG in Suzhou (Suzhou Industrial Park), you'll be within a 5-minute walk of Jinji Lake and Yuanrong Times Square. .This luxury hotel is 0.5 mi (0.7 km) from Suzhou International Expo Center and 0.6 mi (0.9 km) from Suzhou Culture and Arts Center.

What's nearby

  • Yuanrong Times Square - 4 min walk - 0.4 km
  • Jinji Lake - 5 min walk - 0.5 km
  • Suzhou International Expo Center - 8 min walk - 0.7 km
  • Suzhou Culture and Arts Center - 11 min walk - 1.0 km
  • Gate to the East - 6 min drive - 5.8 km

Getting around

  • Shidaiguangchang Station - 8 min walk
  • Suzhou Railway Station - 22 min drive
  • Hongqiao International Airport (SHA) - 73 min drive

Restaurants

  • ‪Algebraist Coffee - ‬2 min walk
  • ‪Cai菜 越南料理 - ‬4 min walk
  • ‪KFC 肯德基 - ‬4 min walk
  • ‪Intercontinental Suzhou - ‬2 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬4 min walk

About this property

InterContinental Suzhou by IHG

Luxury hotel with 3 restaurants and a 24-hour fitness center
InterContinental Suzhou by IHG offers 427 air-conditioned accommodations with minibars and safes. 49-inch LCD televisions come with cable channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. This Suzhou hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 427 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and complimentary bottled water.
Be sure to enjoy recreational amenities, including an indoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at 晋餐厅, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
晋餐厅 - This restaurant serves breakfast, lunch, and dinner.
里瓦地中海扒房 - This restaurant serves lunch and dinner. Open daily.
绣中餐厅 - Onsite restaurant. Open daily.
大堂酒廊 - Onsite lobby lounge. Open daily.
Sky Lounge - Onsite bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Parking on site (CNY 360 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 193.20 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Sky Lounge
  • 大堂酒廊
  • 晋餐厅
  • 绣中餐厅
  • 里瓦地中海扒房

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • Area rugs in room
  • No lift

More

  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 193.2 per person
  • Self parking fee: CNY 360 per day
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Intercontinental Hotel Suzhou
Intercontinental Suzhou
Suzhou Intercontinental
InterContinental Suzhou Hotel
Intercontinental Suzhou Hotel Suzhou

Reviews

InterContinental Suzhou by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 166 reviews
Rating 8 - Good. 37 out of 166 reviews
Rating 6 - Okay. 10 out of 166 reviews
Rating 4 - Poor. 1 out of 166 reviews
Rating 2 - Terrible. 1 out of 166 reviews

Reviews

10/10 Excellent

Dale

Stayed 4 nights in Apr 2025

10/10 Excellent

Jason Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel. Wonderful service and great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

AnHsuan

Stayed 1 night in Mar 2025

10/10 Excellent

Lingxiao, Issaquah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean room, friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The stuff and management were great, solving problems with efficiency and courtesy. Overall, I would go back again if I were in Suzhou again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake view, the room is clean, the bed is so big, room service is good.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the lake view is amazing, breakfast is fabulous with lots of choice
Stayed 1 night in Jan 2020

10/10 Excellent

Colirful, SF

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the new industry district with new streets and modern facilities. Closed to shopping area and the huge bookstore. Breath taking view from the room with automatic toilet. Highly recommended.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Getting older and not as good as before. Breakfast was great specially the noodle. Restaurant and public area staff are friendly and helpful.
Stayed 2 nights in Nov 2019

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay.

Great location. With impressive lake view, convenient location to convention center & easy access to tourist sights. Hotel is clean & well maintained. Service is excellent. Will recommend to friends.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The view from our room was very nice, and the room itself was clean and comfortable. However, the staff at check in wasn’t very friendly, nor was he very helpful. The staffs at the concierge were much more friendly and helpful!
Stayed 3 nights in Oct 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, polite and professional service staff, rooms are comfort with great lake view.
Stayed 1 night in Sep 2019

10/10 Excellent

Cherry, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Will be back again. This is my 2nd visit
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Wonderful Hotel in Suzhou

Nice Staff & Free Upgrade
Stayed 1 night in Aug 2019

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great other than room is a smoking room, but hotel staff offered solutions
Stayed 2 nights in Jan 2018

10/10 Excellent

AVRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, improve room service only a bit

Very high standard, had some heavy polluted NYE so stayed at the hotel mostly. didn't regret it.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

Very good but ...

Overall an excellent place to stay. Service was generally good except that when returning to the railway station the hotel reception sent me to wrong Suzhou station so I missed my train and had to taxi back to Shanghai!
Stayed 1 night in Nov 2017

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Saw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel ever....

Very well-mannered, friendly and helpful staff, felt so great staying at this luxury hotel, strategic location and close to the beautiful Jinji Lake.
Stayed 1 night in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Below expectation but remediate by the service

Our 1 day stay at Suzhou Intercontinental was a good one. We arrive in the afternoon and after a quick checkin we decided to have a short rest before visiting the nearby town area. Because of the great view with the lake it also come will strong sunlight especially in the afternoon and the aircon has failed to deliver the desire temperature. And what save us from lodging a complaint with the Hotel is the attitude provided by the Assistant Manager Mr. Will Ding and his service (Bringing cold drink and ice-cream).
Stayed 1 night in Jun 2017

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robots in the Lobby! So cute!

Have stayed at this hotel several times - always a pleasure. The lake view rooms are a must - the breakfast buffet absolutely incredible and the robots in the lobby!!!!!! What can I say? I look forward to going to Suzhou just to stay there.
Stayed 2 nights in Jun 2017

6/10 Okay

Craig, Miami

Not 5 Star

Certainly not what I expected. In a great area of Suzhou but it is far from 5 star. Rooms are smallish and dated. The food was ok but not as good as other places. I travel a lot with business so I stay in plenty of hotels but this is one I won't go back too again as their are much better hotels to choose from.
Stayed 2 nights in May 2017