Our experience at this hotel was very bad from the moment we arrived. The hotel overall was dirty and had a strong, unpleasant odor.
The room was not the one I reserved. I booked a room with two beds, but instead I was given one bed and a sofa bed, which was not what I paid for.
In addition, I had to go to the front desk three times because the key did not work and I could not access the room. This all happened late at night, which made the situation even more frustrating.
To make matters worse, it is 10:00 p.m. and we still do not have sheets or blankets to sleep, which is completely unacceptable after a long day of travel.
Overall, it was a horrible experience due to poor cleanliness, lack of organization, and bad service. I do not recommend this hotel.