Embassy Suites by Hilton Flagstaff

Property class: 3.5

Room options

Room, 1 King Bed with Sofa bed (2 Rooms)

8.0 out of 10
Very good
(29 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

7.0 out of 10
Good
(12 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds, 2 Bathrooms

  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (2 Rooms)

7.8 out of 10
Good
(70 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Flagstaff

Located in Flagstaff, Embassy Suites by Hilton Flagstaff is in the historical district, within a 15-minute walk of Northern Arizona University and Riordon Mansion. .This hotel is 0.7 mi (1.2 km) from Flagstaff Convention and Visitors Bureau and 0.9 mi (1.4 km) from Heritage Square.

What's nearby

  • Northern Arizona University - 2 min walk - 0.2 km
  • Flagstaff City Hall - 13 min walk - 1.2 km
  • Heritage Square - 15 min walk - 1.3 km
  • Lowell Observatory - 3 min drive - 1.9 km
  • Walkup Skydome - 5 min drive - 2.6 km

Getting around

  • Flagstaff Station - 14 min walk
  • Flagstaff Pulliam Field (FLG) - 8 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Mother Road Brewing Company - ‬9 min walk

About this property

Embassy Suites by Hilton Flagstaff

Embassy Suites by Hilton Flagstaff offers 119 air-conditioned accommodations with safes and designer toiletries. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Embassy Suites by Hilton Flagstaff. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Flagstaff? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Ski passes

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Flagstaff
Embassy Suites Hotel Flagstaff
Flagstaff Embassy Suites
Embassy Suites Flagstaff Hotel Flagstaff
Embassy Suites Flagstaff Hotel
Embassy Suites Flagstaff
Embassy Suites by Hilton Flagstaff Hotel
Embassy Suites by Hilton Flagstaff Flagstaff
Embassy Suites by Hilton Flagstaff Hotel Flagstaff

Embassy Suites by Hilton Flagstaff Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 360 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 206 out of 1000 reviews
Rating 4 - Poor. 127 out of 1000 reviews
Rating 2 - Terrible. 110 out of 1000 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Evette

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great services staff
Stayed 3 nights in Dec 2025

6/10 Okay

Sara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was great and so kind. The hotel itself is dated, which in and of itself is not a real issue but the cleanliness was not great and that does not play well with dated and peeling paint and wallpaper. The staff and location are what make this hotel. They could not ask for a kinder group of people running the hotel and working in the kitchen during breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Myrna

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and plenty of things to do in the area
Stayed 1 night in Jan 2026

4/10 Poor

Tiffany

Travelled with family and small children
Disliked: Property conditions & facilities
The thermostat did not work in our room so called to front desk and they said they would send the maintenance guy but no show, left the room to run errands and came back and still nothing, room was freezing and temp was at 60. Went to the front desk again and she said no one said anything and to send a maintenance up. He couldn’t fix the thermostat so they moved us to another room but was unable to make key cards so had to wait to get escorted to our new room. Paid for a premium suite and was downgraded with no refund.
Stayed 1 night in Jan 2026

10/10 Excellent

Jerman

Stayed 1 night in Jan 2026

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 3 nights in Nov 2025

4/10 Poor

Maria

Disliked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeannette

Stayed 2 nights in Dec 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This was the worst hotel i've ever stayed in. Hard beds, thin walls, dirty carpet & furniture, peeling wall paper in the restrooms, living room tv issues, and tub faucet issues. It's time for them to renovate.
Stayed 1 night in Jan 2026

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly. Appreciate the two complementary drinks. Parking is pretty good, more difficult later you get in. Easy to get in with multiple entrances though and safe since all require hotel key to enter
Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms are old but comfy
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service, room comfort
The room was spacious, premium suite 2 rooms and parlor. But the room and furnishings could use a little TLC, for example, cleaning the caulk in the bathroom, patching holes in the walls, shampoo the furniture and carpet. Otherwise, the room was big and comfortable.
Living room in room 208
Stayed 3 nights in Dec 2025

6/10 Okay

Francisco

Liked: Staff & service
Disliked: Cleanliness
Cleanliness and condition of the facility could be improved. The room was too hit and we couldn't get the ac to work so we had to open a window...in winter!
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was excellent.
Stayed 2 nights in Dec 2025

4/10 Poor

Yolanda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room and hotel felt outdated and neglected, appearing dirty and dingy. Towels provided were of poor quality. The TV kept losing signal and didn't work properly. I called the front desk, but they didn’t answer.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty hotal very disappointed never gave us new towels stains everywhere in the room ac didn't work....never again will i stay there or do i recommend it to anyone
Stayed 2 nights in Dec 2025

6/10 Okay

Shanawaz

Stayed 1 night in Dec 2025

6/10 Okay

Ed

Travelled with family
Liked: Cleanliness
The hotel overall was okay. It is an older property showing signs of wear and tear. One big negative, given how many guests stay there, the breakfast eating area is too small, resulting in many guests having to wait for a table for a table. Additionally, tables are set fo only 4, larger families need two tables or split up. On a nice positive the staff did keep everything on the food side of breakfast well plentiful and the hot egg omelet were done well.
Stayed 3 nights in Dec 2025

6/10 Okay

Mitesh, STURTEVANT

Stayed 3 nights in Dec 2025

2/10 Terrible

Carmen

Stayed 1 night in Nov 2025

2/10 Terrible

Daniel N Briana

Travelled with family
Disliked: Staff & service, amenities
Most horrible star iv ever had, only marisa the bar tender and anastasia were any help and kind. Summer and jessica who i believe are managers should not be there. I would not return until they get things under control there and fire summer and jessica, worst stay at an embassy ever.
Stayed 3 nights in Dec 2025

4/10 Poor

Alex

Liked: Cleanliness
Disliked: Staff & service
Toilet clogged, no maintenance on duty at 8 am on Saturday. Breakfast: Cereal with no milk. They were out of milk at 7:30. Waffles no syrup. No seating
Stayed 1 night in Dec 2025

4/10 Poor

Raymond

Travelled with family
Disliked: Property conditions & facilities
Unfortunately, the room was dingy. almost Every tile was broken on the bathroom floor way overdue for a remodel.
Stayed 2 nights in Dec 2025