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Embassy Suites Lubbock

3.5 star property

Photo gallery for Embassy Suites Lubbock

Relax in our inviting lobby, featuring a cozy seating area with plush bench and lush greenery.
Enjoy a culinary experience with a chef-prepared buffet featuring a variety of dishes.
Relax in a serene courtyard with lush greenery, seating areas, and tables for dining or socializing.
Relax by the pool surrounded by lush greenery and comfortable lounge seating.
Enjoy cooking in this well-equipped kitchen with a stainless steel sink, granite countertop, and dark cabinets.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Hot tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Classic hotel room with two single beds, a nightstand, and a wardrobe.

Premium Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

Relax in this inviting space with a large bed, two bedside tables, and a comfortable chair.

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Classic hotel room with two single beds, a nightstand, and a wardrobe.

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(75 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Relax in this inviting space with a large bed, two bedside tables, and a comfortable chair.

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Classic hotel room with two single beds, a nightstand, and a wardrobe.

Suite, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

Relax in this inviting space with a large bed, two bedside tables, and a comfortable chair.

Room

8.0 out of 10
Very good
(46 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Relax in this inviting space with a large bed, two bedside tables, and a comfortable chair.

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

Relax in this inviting space with a large bed, two bedside tables, and a comfortable chair.

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Relax in this inviting space with a large bed, two bedside tables, and a comfortable chair.

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Classic hotel room with two single beds, a nightstand, and a wardrobe.

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

Relax in this inviting space with a large bed, two bedside tables, and a comfortable chair.

Room

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Relax in this inviting space with a large bed, two bedside tables, and a comfortable chair.

Room

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

La Quinta offers a modern, welcoming exterior with a prominent entrance and multiple floors of accommodation.

La Quinta Inn & Suites by Wyndham Lubbock Southwest

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1795)
The price is NZ$164
for 1 room
includes taxes & fees
19 Aug - 20 Aug
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About the area

Lubbock

With a stay at Embassy Suites Lubbock in Lubbock, you'll be in the business district, within a 10-minute drive of Texas Tech University and South Plains Mall. .This hotel is 0.7 mi (1.2 km) from Lubbock Premiere Cinema and 1.6 mi (2.6 km) from Ballet Lubbock.

What's nearby

  • South Plains Mall - 3 min walk - 0.3 km
  • Lubbock Christian University - 4 min drive - 5.3 km
  • Covenant Lakeside Hospital - 5 min drive - 7.1 km
  • University Medical Center - 7 min drive - 10.1 km
  • Texas Tech University - 7 min drive - 9.7 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Bubba's 33 - ‬8 min walk

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and a 24-hour fitness center
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Tuscan-style hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at Canalettos, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lubbock? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and meeting rooms.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 550 out of 1013 reviews
Rating 8 - Good. 163 out of 1013 reviews
Rating 6 - Okay. 148 out of 1013 reviews
Rating 4 - Poor. 69 out of 1013 reviews
Rating 2 - Terrible. 83 out of 1013 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Debbie

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms need to be updated and repaired. The pool was cloudy and smelled like a fish pond.
Stayed 1 night in May 2025

6/10 Okay

Randie

Travelled with group
Liked: Cleanliness, staff & service, amenities
bathroom outdated and the carpet needs to go
Stayed 2 nights in May 2025

2/10 Terrible

Joy

Travelled with family
Disliked: Cleanliness, property conditions & facilities

It’s a never again for me

The room lamps were missing lightbulbs. There was mold in the bathroom. I have pictures. The doors had rust or mold around them around the bathroom. The microwave was not plugged in. I specifically called them to make sure the hot tub worked, and it was cold. We were looking forward to relaxing in a hot tub in the evening and this was disappointing, especially since I did call and they said it worked. The sink backed up and did not drain right the faucet was missing a handle . The lounge in lobby area and bar area was beautiful. The place has so much potential but it looks like they don’t take care of it. Obviously, I would definitely recommend not staying here if you have mold allergies. The price I paid for this room was ridiculous and the conditions are terrible for the price. There was more mold photos that I could share and more pictures of missing lightbulbs in lampshades, but unfortunately, they won’t all fit here.
More photos of rusty, moldy grime around bathroom door
Mold
Mold
Mold
Stayed 1 night in May 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We always love staying here. Great hotel. Excellent breakfast. Will stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Marissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swimming pool for my kids and also the breakfast was amazing
Stayed 1 night in May 2025

4/10 Poor

Taylor

Travelled with group
Liked: Staff & service
Disliked: Amenities
I have been staying at this hotel for years and I was disappointed with my stay. The showers were luke warm at best. The pool was slimy and the hot tub smelled like mold. Not all the trash had been cleaner out of the room from the previous guest. The location is nice and the breakfast was wonderful. Overall though I felt I paid a lot and didn't get much in return. So sad.
Stayed 2 nights in May 2025

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The young lady that checked us in wasn’t friendly and didn’t tell us about free drinks in the afternoon, the room wasn’t ready when we got in it.
Stayed 1 night in May 2025

8/10 Good

Jake

Liked: Property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

DOMONIC

Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Apr 2025

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hot in our room but the facility was cold. I was busy so by the time I came back I didn’t want to call maintenance.
Stayed 1 night in Apr 2025

4/10 Poor

Zack

Stayed 1 night in Apr 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love this hotel. It reminds me of Casa Bonita in Colorado.
Stayed 1 night in Apr 2025

10/10 Excellent

Rupert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay. Rooms are large and have just about everything you need. Breakfast was ok but there was protein (meat). Fountain Dr. Pepper was very tasteless and flat. Only had sugar free drinks in bottles. Bathrobes were supposed to be provided and were not in room. We will definitely be staying again!
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2025

8/10 Good

Selene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff were very caring.
Stayed 1 night in Apr 2025

2/10 Terrible

Dexter

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The man who checked me into the front desk was extremely courteous. Almost everything else about this hotel is subpar, though. The queen suite has a bathroom that is comparable to what I would expect in a penitentiary. The carpet? I am not sure it has ever been cleaned. And to top it all off, the in room TVs do not work properly. Surprisingly, that alone would not have been enough to provoke me to write a negative review. However, the lack of customer service from the employees "patrolling" the dining area is. It is not even necessarily their fault. They are clearly taking direction from upper management, and are likely not being paid well enough to justify all of their job duties as is. So, this is directed at Hilton as an entity. The policy to remove hotel guests eating "outside food" from one part of your dining area, and force them to go to the back of the hotel and eat at those tables is insane. I would have understood this request if the dining area was busy. Even if it was 25 percent full. But, when 80 percent of the tables in the dining area are vacant, and you still force people to move based on "company policy" it indicates you value rules over common sense and customer experience. Not to mention, if you had a better menu selection many guests would be happy to stay in and eat. I drove to Texas roadhouse in the rain snd carried the food in to avoid eating from your menu. What does that tell you? Do better Hilton. Sincerely- (now) former "Honors Member".
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Fun

Kids had a fun time and said that the whole place was like a little town.
Stayed 1 night in Apr 2025

6/10 Okay

Benjamin

Business traveller
Overall experience was good. Breakfast was really good and I didn’t even try the made-to-order omelets. Only complaint is my tv didn’t work with the remote.
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Crystal, Albuquerque

Travelled with family
Liked: Staff & service
Inside was cool with all the greenery and trees/plants, water and fish. The building is old and rooms were decent but a bit run down. Indoor pool was cold…heater wasn’t working properly but the kids still had a blast, they are older 7 and 10 so they can handle it. On the upside they have complimentary alcoholic drinks and snacks in the evening and the complimentary breakfast was really good.
Stayed 2 nights in Apr 2025

2/10 Terrible

Stephanie

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nastiest place I ever stayed. The Happy Hour had screaming kids and nobody watching them in a bar
Stayed 1 night in Apr 2025

4/10 Poor

Aileen

Travelled with family
Disliked: Staff & service, property conditions & facilities

Never again.

Pool pump and heat was broken. Dirty ice cold water. They ran out of towels. Had to ask for toilet paper in the room.
Stayed 1 night in Apr 2025