Hyatt Place Jacksonville Airport

3.0 star property

Photo gallery for Hyatt Place Jacksonville Airport

Lobby
Seasonal outdoor pool
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)
Front of property – evening/night
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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14565 Duval Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪1 min drive‬
  • Place, Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Place, Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

Room, 1 King Bed (& Sofabed)

9.0 out of 10
Wonderful
(219 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (& Sofabed)

9.0 out of 10
Wonderful
(163 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (High Floor, Sofabed)

9.0 out of 10
Wonderful
(40 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

7.6 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Jacksonville

With a stay at Hyatt Place Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Cruise Terminal and Jacksonville Zoo and Gardens. .This hotel is 13.8 mi (22.3 km) from EverBank Stadium and 1.1 mi (1.8 km) from UF Health North.

What's nearby

  • River City Market Place - 1 min drive - 1.1 km
  • UF Health North - 2 min drive - 2.0 km
  • Oceanway Community Center - 4 min drive - 5.3 km
  • Jacksonville Zoo and Gardens - 10 min drive - 14.0 km
  • Jacksonville Cruise Terminal - 14 min drive - 17.0 km

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Circle K - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Hyatt Place Jacksonville Airport

Hotel in Jacksonville with free breakfast and airport shuttle service
Hyatt Place Jacksonville Airport offers 127 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
For lunch or dinner, stop by 24/7 Gallery, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
24/7 Gallery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Jacksonville Airport
Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport Hotel Jacksonville
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Jacksonville Hyatt Place Jacksonville Airport Hotel
Hotel Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Hotel
Hyatt Place
Hyatt Place Jacksonville
Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Reviews

Hyatt Place Jacksonville Airport Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1478 out of 2173 reviews
Rating 8 - Good. 373 out of 2173 reviews
Rating 6 - Okay. 171 out of 2173 reviews
Rating 4 - Poor. 65 out of 2173 reviews
Rating 2 - Terrible. 86 out of 2173 reviews

Reviews

8/10 Good

Mark

Stayed 1 night in Jul 2025

2/10 Terrible

JATIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room - The room was not clean. The bathroom was very very small. Asked for a pillow at the front desk as we were family of 5 , but the front desk said they do not have pillow, and gave us one 12"x12" sofa pillow. ( Even informed the hotel at the time of booking). The room were terrible and stinky. The sink is outside the bathroom in the bedroom area. So if you wake up early and want to use the sink for brush or anything else , you turn on the lights in your bedroom area so your whole family will wake up with you as the lights are on. Does not understand this hotel concept for keeping the only sink outside in the bedroom area. Have seen many hotels, but they do have two sinks , one in bathroom and other in bedroom area Breakfast - They donot have waffles, yogurts eggs for the kids. Staff - Staff in the front desk was not that good., but staff in the breakfast area was helpful and was great. Overall - Terrible
Stayed 1 night in Jul 2025

10/10 Excellent

Erinn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had wonderful accommodations for my one night stay. It was conveniently located 5 minutes to the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Lydashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Deborah

Stayed 1 night in Jul 2025

2/10 Terrible

Margaret

Travelled with family
No airport shuttle as advertised. They were using a third party van with no seat belts, I have a young grandson, and no a/c in van. Was not happy with room… front desk said it was the only one available, which was not the truth.
Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel close to airport

Needed a room for the night to catch a flight the next morning. This was perfect. Plenty of room for kids and us and close to anything we needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Stayed 1 night in Jul 2025

10/10 Excellent

Jhan

Stayed 1 night in Jul 2025

6/10 Okay

Mavis, Cruz Bay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Coffee maker was dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Shaunta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Before the Cruise

My family stayed for one night before our cruise. Our group's ages ranged from 4-84. No complaints. The complimentary breakfast was a plus. We'd definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Worth it

The rooms were very nice. Like that they would shuttle you to and from the airport and any of the local areas for free.
Stayed 2 nights in Jul 2025

10/10 Excellent

Faranak

Stayed 2 nights in Jul 2025

8/10 Good

Tamica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep up the good work

Amazing stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very quiet staff very friendly convenience the airport and shopping Transportation right there at your fingertips all in all wonderful place to visit I would stay here again
Stayed 4 nights in Jul 2025

10/10 Excellent

Shavonne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing (front desk, manager, & drivers)
Stayed 1 night in Jun 2025

2/10 Terrible

Julie

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Sherry

Travelled with family
Disliked: Amenities
The property was okay for a one night stay; however, the bathroom toilet leaked and there was water all over the floor. No compensation was offered, only additional towels.
Stayed 1 night in Jul 2025

4/10 Poor

Paula R.

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Room sheets was Nasty and towels didnt look clean
Stayed 1 night in Jul 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a great price!
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Average older hotel

The hotel has a higher rating than it should. It is older and needs some repair and cleaning. The staff was welcoming.
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Not clean for the price
Stayed 1 night in Jul 2025