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Hyatt Place Jacksonville Airport

3.0 star property

Photo gallery for Hyatt Place Jacksonville Airport

Lobby
Lobby
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)
Seasonal outdoor pool
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
14565 Duval Rd, Jacksonville, FL, 32218
  • UF Health North
    ‪2 min drive‬
  • River City Market Place
    ‪3 min drive‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1414)
The price is NZ$261
for 1 room
includes taxes & fees
16 May - 17 May
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

About the area

Jacksonville

With a stay at Hyatt Place Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Cruise Terminal and Jacksonville Zoo and Gardens. .This hotel is 13.8 mi (22.3 km) from EverBank Stadium and 12.9 mi (20.8 km) from VyStar Veterans Memorial Arena.

What's nearby

  • UF Health North - 2 min drive - 1.9 km
  • River City Market Place - 3 min drive - 2.1 km
  • Oceanway Community Center - 5 min drive - 4.5 km
  • Jacksonville Zoo and Gardens - 8 min drive - 11.0 km
  • Jacksonville Cruise Terminal - 13 min drive - 15.5 km

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Hyatt Place Jacksonville Airport

Hotel in Jacksonville with free breakfast and airport shuttle service
Hyatt Place Jacksonville Airport offers 127 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
For lunch or dinner, stop by 24/7 Gallery, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
24/7 Gallery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Jacksonville Airport
Hyatt Place Jacksonville Airport
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Jacksonville Hyatt Place Jacksonville Airport Hotel
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Hyatt Place Jacksonville Airport Hotel
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Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1268 out of 1918 reviews
Rating 8 - Good. 356 out of 1918 reviews
Rating 6 - Okay. 154 out of 1918 reviews
Rating 4 - Poor. 59 out of 1918 reviews
Rating 2 - Terrible. 81 out of 1918 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Stayed 1 night in Jan 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Liked

It was great. Check in was fine. Asked about a car to watch football and they immediately accommodated. Also set up a pick up time. Everyone we encountered was so friendly. Would definitely stay there again and set the standard for other hotels with the same name.
Stayed 1 night in Jan 2025

10/10 Excellent

Latecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just as expected. The staff were very friendly and welcoming. My room was clean and the hotel was so quiet I felt like I was the only guest staying there!
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Sally

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Will stay elsewhere next trip

The hotel had water damage on all floors. There were industrial fans running in the halls. There was no escaping the sound of the fans. Had I known, I would have stayed elsewhere. My final room - I had to request a different room from the first one due to the fans right outside the door - had clean sheets and some of the towels were clean. Others had clearly been used and not switched out. The room needed a good cleaning and updating. The saving grace were the kind staff.
Stayed 1 night in Jan 2025

8/10 Good

Jeremy

Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast that was included. The room was spacious. Good amenities. Clean and modern.
Stayed 1 night in Jan 2025

10/10 Excellent

cheryl

The customer service for the front desk is excellent especially Ms Francine and Paula they are always helpful and pleasant
Stayed 2 nights in Jan 2025

8/10 Good

Marquis

Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
every thing was as expected, very nice room, breakfast was not hot enough for me. manly coffee was cold after cream added went ot 3 different pots all were same.
Stayed 1 night in Jan 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Juanita at reception was pleasant friendly and super helpful. Stephanie the shuttle driver was friendly and helpful. They made my stay very pleasant and comfortable. I will definitely recommend Hyatt Place!
Stayed 1 night in Jan 2025

10/10 Excellent

Bartlett

Stayed 1 night in Jan 2025

10/10 Excellent

Arthur Lee T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a Great stay and the staff was Awesome!!
Stayed 1 night in Jan 2025

10/10 Excellent

Tracey

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clear and they facility.and the elevator good breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Doris

Travelled with partner
Very nice hotel and rooms. Staff was very friendly and complimentary breakfast was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Stephanie and the front desk clerks were very kind and personable! We love Ms Stephanie
Stayed 1 night in Jan 2025

10/10 Excellent

Russ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. We arrived early and there were no hassles getting in a room a few hrs before checking
Stayed 1 night in Jan 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to airport and restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition of the property was excellent and the building amenities were excellent.
Stayed 1 night in Jan 2025

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and the staff were helpful. What resulted in a poor rating was this: We arrived from a trip to Las Vegas late at night and went to bed around 2:40 AM, intending to sleep in until 10:30 AM. A work crew began working on repairs to an adjacent room, banging, hammering, and making other loud noises, thereby awakening us. This was around 9:00 AM. We did get 5,000 reward points; however, management should have made the desk staff aware so that guests, especially those arriving late and needing to sleep in, would not be given rooms anywhere near a work area and/or advised about impending work that would result in sudden loud noise. Granted, most people are awake by that time, but some need to sleep in due to late arrivals (late flights, etc.This needs to be addressed.
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Bed was a little too firm
Stayed 2 nights in Jan 2025

10/10 Excellent

JAMES, Greensboro

Stayed 1 night in Jan 2025

8/10 Good

tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff looked and acted professional. Breakfast options included a few healthy options which I appreciated. I clean my rooms regardless and this was acceptable. Beds were OK. Noise levels were good. I'd stay there again.
Stayed 1 night in Jan 2025

8/10 Good

omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025