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Big Country Hotel & Suites, SureStay Collection by BW

2.5 star property

Photo gallery for Big Country Hotel & Suites, SureStay Collection by BW

Standard Room, 2 Queen Beds, Non Smoking
Free daily continental breakfast
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

View map
3010 Catclaw Drive, Abilene, TX, 79606
  • Place, Cinemark Century Abilene 12
    ‪17 min walk‬
  • Place, Mall of Abilene
    ‪1 min drive‬
  • Place, Dyess Air Force Base
    ‪4 min drive‬
  • Airport, Abilene, TX (ABI-Abilene Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite-1 King Bed, Non-Smoking, Larger Room, Sofabed, Dining Table, Wet Bar, Microwave And Refrigerator

  • Sleeps 3

2 Queen Beds, Non-Smoking, Work Desk, Lounge Chair, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Dining Table, Work Desk

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Work Desk, Non-Smoking

  • Sleeps 3

Suite-1 King 1 Queen, Non-Smoking, Family Room, Larger Room, Lounge Chair, Work Desk, Microwave And Refrigerator

  • Sleeps 5

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Jetted Tub, Dining Table, Microwave And Refrigerator

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Mini-Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, 2 Room, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Jetted Tub, Microwave And Refrigerator

  • Sleeps 3

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About the area

Abilene

Located in Abilene, Big Country Hotel & Suites, SureStay Collection by BW is within a 5-minute drive of Cinemark Century Abilene 12 and Mall of Abilene. .This hotel is 2.2 mi (3.5 km) from Wildflower Day Spa and 2.4 mi (3.9 km) from McMurry University.

What's nearby

  • Cinemark Century Abilene 12 - 17 min walk - 1.5 km
  • Mall of Abilene - 1 min drive - 3.0 km
  • Dyess Air Force Base - 4 min drive - 5.6 km
  • Hardin Simmons University - 8 min drive - 13.5 km
  • Abilene Christian University - 9 min drive - 17.9 km

Getting around

  • Abilene, TX (ABI-Abilene Regional) - 13 min drive

Restaurants

  • ‪Whataburger - ‬8 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Taco Bueno - ‬3 min drive
  • ‪Rosa's Cafe - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk

About this property

Big Country Hotel & Suites, SureStay Collection by BW

Hotel in Abilene with free breakfast and a 24-hour business center
Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations with irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, barbecue grills, and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Abilene? This hotel has 904 square feet (84 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene

Big Country Hotel & Suites, SureStay Collection by BW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 580 out of 1063 reviews
Rating 8 - Good. 238 out of 1063 reviews
Rating 6 - Okay. 104 out of 1063 reviews
Rating 4 - Poor. 75 out of 1063 reviews
Rating 2 - Terrible. 66 out of 1063 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nielly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
The room was very nice, however, it needed some attention. The door jamb from the hallway to the bathroom was missing half of the floor jam. The bathroom door was screwed together because somebody had broken into it while somebody was in there. And the security device to keep the door to the room shut and protect the occupants was broken off. For an individual traveling by themselves I cannot imagine them feeling very safe in this room. Overall everything was absolutely beautiful, but I feel that attention to details needed especially in our room, 318, to make this stay an incredible one.
Stayed 1 night in Sep 2025

6/10 Okay

Mariah

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel was fairly clean, no complaints there. But a lot of facilities were not working while we were there (no WiFi, laundry, or ice, and some of the breakfast appliances did not work). Overall would probably stay elsewhere next time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Stayed 2 nights in Sep 2025

6/10 Okay

Jon-Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Issues were no WiFi, no washer and dryer, room didn’t get cold. Plus side. Lady at front was nice and hotel was clean
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely friendly and kind and very attentive. The beds were super comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Krystal

Stayed 1 night in Sep 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, amenities
Rooms were not cleaned
Stayed 1 night in Sep 2025

6/10 Okay

Chris

Liked: Room comfort

Not great, but not terrible

Laundry and ice machines didn’t work in the entire hotel. Wanted to check in 30 minutes early, figured I would ask but was told no because I would have to be charged extra. Ok cool, I understand. Checked in later and a worker told me that what the real deal was the previous lady just didn’t want to check us in because she was about to leave for her other job. The new lady said she would have done it but she wasn’t checked in and didn’t want to unless she was paid for it. I could have gone without knowing all of that. When we were checking out, the same lady who actually checked is in was complaining about how her replacement hasn’t come in yet. Again, I understand, but do I really need to know that? Found bugs in the tub/shower, loose tile on the bathroom floor. Beds were comfy though, and so were the pillows
Stayed 2 nights in Sep 2025

4/10 Poor

Anthony

Stayed 1 night in Aug 2025

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness
No ice , Landry not working, cable/TV not working, pathetic breakfast, three over cooked sausage, nasty juice in box not even cold. No cold water/water, you would be better off no serving anything!!!!!!
Stayed 1 night in Aug 2025

8/10 Good

Tanner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, worth the stay.

Overall the appearance was nice but numerous carpet stains noticeable throughout the hallways and room. The beds had fresh clean linens, and there were multiple clean towels available in the bathroom. The television remote would not change channels, it would only turn the TV on and off.
Stayed 2 nights in Sep 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loving
Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the AC was very cold! Loved that! Staff was helpful. Check in was easy because I did it on line so all i needed to do was pick up keys. The rate was cheaper than other hotels in the area. My one complaint was there was not a working ice machine. This was my second stay with them. I will stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Kelly, Harker Heights

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Does need some better cleaning of carpet.
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Sean

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not good for long stays

The place is was way overpriced. The room door stuck so you would have to slam it to close it. I left for work at 4:45 in the morning so that was an issue. It also caused the housekeepers to leave my room open twice when I came home from work. Housekeeping was offered every other day, however, all they did was empty the trash and take the dirty towels on the occasions they didn’t even replace the towels with clean ones. It might be a decent place to stay for one or two nights, but I do not recommend it for a long stays. I was there for three weeks totally not worth it.
Stayed 22 nights in Aug 2025

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
They don’t have working washing machines nor ice machines. The housekeeping was not good, Doors don’t close all the way Elevators smell horrible
Stayed 4 nights in Aug 2025

8/10 Good

Calvin

Stayed 1 night in Aug 2025

8/10 Good

linh, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

RICARDO

Stayed 1 night in Aug 2025

6/10 Okay

Roberto

Liked: Property conditions & facilities
TV service didn’t work, didn’t clean room daily
Stayed 3 nights in Aug 2025

8/10 Good

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby area setup well for large party visiting.
Stayed 1 night in Aug 2025