Extended Stay America Suites Albuquerque Rio Rancho

2.5 star property

Photo gallery for Extended Stay America Suites Albuquerque Rio Rancho

Studio, 2 Double Beds, Non Smoking
Exterior
Free daily on-the-go breakfast
Property amenity
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
2608 The American Rd Nw, Rio Rancho, NM, 87124
  • Cottonwood Mall
    ‪2 min drive‬
  • Balloon Fiesta Park
    ‪8 min drive‬
  • Sandia Casino
    ‪13 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪25 min drive‬

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Rio Rancho

When you stay at Extended Stay America Suites Albuquerque Rio Rancho in Rio Rancho, you'll be near the airport, within a 15-minute drive of Balloon Fiesta Park and Sandia Casino. .This hotel is 13.2 mi (21.2 km) from University of New Mexico and 10.9 mi (17.5 km) from Albuquerque Convention Center.

What's nearby

  • Cottonwood Mall - 2 min drive - 1.9 km
  • Lovelace Westside Hospital - 2 min drive - 2.3 km
  • Paradise Hills Golf Club - 4 min drive - 3.4 km
  • Balloon Fiesta Park - 8 min drive - 7.9 km
  • Sandia Casino - 13 min drive - 13.5 km

Getting around

  • Alvarado Transportation Center - 26 min drive
  • Albuquerque International Sunport (ABQ) - 29 min drive

Restaurants

  • ‪Latitudes - ‬13 min walk
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Extended Stay America Suites Albuquerque Rio Rancho

Hotel in Rio Rancho with free breakfast and a 24-hour front desk
Extended Stay America Suites Albuquerque Rio Rancho offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rio Rancho hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Albuquerque Rio Rancho
Extended Stay America Hotel Albuquerque Rio Rancho
Extended Stay America Albuquerque Rio Rancho Hotel
Extended Stay America Albuquerque Hotel
Extended Stay America Albuquerque
Extended Stay Rio Rancho
Rio Rancho Extended Stay
Extended Stay America Albuquerque Rio Rancho
Extended Stay America Suites Albuquerque Rio Rancho Hotel
Extended Stay America Suites Albuquerque Rio Rancho Rio Rancho

Extended Stay America Suites Albuquerque Rio Rancho Reviews

Reviews

6.6
Rating 10 - Excellent. 265 out of 986 reviews
Rating 8 - Good. 240 out of 986 reviews
Rating 6 - Okay. 175 out of 986 reviews
Rating 4 - Poor. 131 out of 986 reviews
Rating 2 - Terrible. 175 out of 986 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Adolph

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Crappy hotel

It was horrible. Tried to check in at 3:20pm, they said it would be another 45 minutes because they were behind. Went for a family visit, went to eat, came back to the hotel a little after 6pm and their system was down and we couldn’t even check in or pay, so by the time we checked in, and got settled in our room, it was almost 7pm.
Stayed 2 nights in Mar 2025

4/10 Poor

Brian

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 3 rooms for a week. One room was not clean upon check in. Another room was provided but had what looked like blood stains on the mattress and bedding. The hotel was out of toilet paper so we had to provide our own. There was a transient who was camped in the stairway and the elevator did not work. On the second day the washers to the facility did not work so no clean linen for the rest of the week. Continental breakfast was a granola bar.

2/10 Terrible

Lorena, BEAVERTON

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not how it looks on the pictures. It is completely the opposite. The room I was in the ceiling looked like it had water damage because some was falling off. The bathroom was dirty with other peoples hair, toilet was also dirty. I did ask to be moved to another room and they did but it was the same as the first.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

6/10 Okay

marco ojeda hermilo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was awesome. Bad part was fridge was dirty. Had coke spills and food spills on it. Bathroom was dirty as well. I asked front of ot could be cleaned and was told cleaning only goes every 7 days. He was noce about it though. Also was told tjere was no pots or silverware.
Stayed 2 nights in Feb 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Nidia

Stayed 1 night in Feb 2025

6/10 Okay

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. The AC didn’t work well and the bed was real hard. Other than that nice stay for a quick trip
Stayed 1 night in Jan 2025

8/10 Good

Chris

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
This hotel needs a lot of care rented 2 rooms and 1 had no electricity electrical wires exposed. No coffee no creamer kind of disappointed
Stayed 1 night in Jan 2025

4/10 Poor

Diane

Liked: Cleanliness, room comfort
Disliked: Staff & service

Very Disappointed

We were disappointed - the room states small kitchen - but cabinets were empty - no dishes, no cups, no silverware. We were told we need to ask for plate settings - when we requested plate settings, I was told they were all being used. We stayed a week & was told they were short staffed & we couldn’t get our room cleaned, if we needed clean towels we had to bring ours down to exchange for clean ones. We will not stay here again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Karen

Stayed 1 night in Jan 2025

2/10 Terrible

Lorinda

Stayed 1 night in Jan 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, room comfort

Felt safe but disappointed with the room this time

We always stay there and all the other rooms we have stayed in was great. But I dont if how went to pay for the room, caused us to have that room or what. The bathroom door, you had to lift up on the doorknob and pull it to close it. The vent in the bathroom was busted up pretty good. The internet was always free and we had to pay for it this time. We will stay there again. I would complain to my son and he always said where else can you find a place that has a kitchenette and at a convenient area and price and no bugs. So we dealt with everything to make it through. The people that work there are nice and we feel safe there. We were just a little disppointed this time we stayed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected

Quick check in. Friendly staff. Close to the mall and tons of food places. Great view of the sandias. Clean, safe and affordable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amber

Stayed 1 night in Jan 2025

4/10 Poor

OCTAVIO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Emely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom is not super dirty but it’s not very clean
Stayed 1 night in Jan 2025

2/10 Terrible

GREGORI

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely filthy room, outdated, no hot water in the shower
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Stayed 1 night in Dec 2024

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise a fully equipped kitchen, but ran out of kitchen supplies because “they were fully booked”. The free breakfast consisted of instant oatmeal packets. They ran out of the mini muffins and granola bars on my second day. The common area are filthy. There was food and debris in the hallway my entire stay. There is no luggage stand in the room and no closet. Just two wire shelves screwed into the wall. The bathroom amenities consisted of a bar of soap. The shower curtain is too short to stay in the tub, so water goes everywhere. This is the second worst hotel I have ever stayed in. (The worst was in a third world country)
Stayed 4 nights in Dec 2024

8/10 Good

Sheryl

Travelled with family and small children
Liked: Cleanliness, staff & service
I like staying here when I visit, it's always pretty clean, the staff is nice and polite, but I have noticed the plumbing is really noisy. We were resting in our room and the sink started to sound like it was bubbling up. It was hoping it wasn't going to continue and explode. Please do something about this. Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the lamp had a dimmer light to leave on at night. I didn’t like that there was no coffee pot!! First time staying there.
Stayed 1 night in Dec 2024

2/10 Terrible

Sean

Stayed 4 nights in Nov 2024