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Holiday Inn Express & Suites Allentown West by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Allentown West by IHG

Exterior
Point of interest
Point of interest
Free daily full breakfast
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
5630 Tilghman Street, Allentown, PA, 18104
  • Place, Dorney Park & Wildwater Kingdom
    ‪6 min drive‬
  • Place, Muhlenberg College
    ‪7 min drive‬
  • Place, Allentown Fairgrounds
    ‪9 min drive‬
  • Airport, Allentown, PA (ABE-Lehigh Valley Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, Multiple Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Additional Living Area)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(16 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Comm)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(75 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

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Holiday Inn Express Allentown North by IHG

About the area

Allentown

Located in Allentown, Holiday Inn Express & Suites Allentown West by IHG is within a 10-minute drive of Muhlenberg College and Dorney Park & Wildwater Kingdom. .This family-friendly hotel is 5.2 mi (8.3 km) from Allentown Fairgrounds and 7.7 mi (12.4 km) from PPL Center.

What's nearby

  • Dorney Park & Wildwater Kingdom - 6 min drive - 6.7 km
  • Muhlenberg College - 7 min drive - 7.8 km
  • Allentown Fairgrounds - 9 min drive - 9.2 km
  • PPL Center - 11 min drive - 12.8 km
  • Coca-Cola Park - 12 min drive - 14.2 km

Getting around

  • Lehigh Valley Intl. Airport (ABE) - 17 min drive

Restaurants

  • ‪Red Robin - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Teresas' Italian Restaurant & Pizzeria - ‬2 min drive
  • ‪Jersey Mike's Subs - ‬3 min drive
  • ‪Thai Avenue Restaurant - ‬2 min drive

About this property

Holiday Inn Express & Suites Allentown West by IHG

Family-friendly hotel with free breakfast and a fitness center
Holiday Inn Express & Suites Allentown West by IHG offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Allentown West by IHG. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Allentown Dorney Park
Best Western Plus Allentown Inn Dorney Park
Best Western Plus Dorney Park
Best Western Plus Inn Dorney Park
Holiday Inn Express Allentown West Hotel
Holiday Inn Express Allentown West
Holiday Inn Express Suites Allentown West
Holiday Inn Express Suites Allentown West by IHG
Holiday Inn Express Suites Allentown West an IHG Hotel
Holiday Inn Express & Suites Allentown West by IHG Hotel
Holiday Inn Express & Suites Allentown West by IHG Allentown

Reviews

Holiday Inn Express & Suites Allentown West by IHG Reviews

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

Reviews

6/10 Okay

Verified traveller

Very nice staff, but property not well maintained. shower door didn't close properly, bed cover was dirty, desk chair was ripped, hallway needed to be vacuumed.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Hallway rug needed cleaning or updating but otherwise fine
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who were very helpful when the first room wasn't quite right. The facility could use some updating, but a nice clean & quiet hotel. Breakfast was very good.
Stayed 1 night in Aug 2025

8/10 Good

Celina, Bay Shore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room was clean, furniture was outdated besides that everything was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Majorie

Stayed 3 nights in Jul 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and out was easy and professional staff. Breakfast and coffee service was very good. I recommend staying here when visiting Allentown, PA. Raymond Barker
Stayed 3 nights in Jul 2025

10/10 Excellent

Govani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the best,girl in the breakfast area very nice and fast. Great costumer services
Stayed 2 nights in Jul 2025

4/10 Poor

Linda

Travelled with family
Through Expedia, I paid for 2 King rooms. When I checked in, they only had standard rooms and hotel was unable to refund me the difference. They said it came through from Expedia as an “open” room meaning whatever rooms were available. Disappointed!!
Stayed 2 nights in Jul 2025

8/10 Good

Mildred

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jul 2025

10/10 Excellent

Paola

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff, they are really attentive especially the ladies at the cafeteria when you get your breakfast. They are the best staff that you can have there, thank you for everything.
Stayed 2 nights in Jul 2025

8/10 Good

incent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a good value. I didn’t pay for a 5 star hotel or get that but it was good overall no complaints.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason, Brooklyn

Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location from the hotel to the race track we were in town for was perfect making our stay convenient!
Stayed 3 nights in Jul 2025

6/10 Okay

Colleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs an Overhaul & Would Be Great

Broken security lock on door, shower looks “patched up” and shampoo holder ready to fall off wall, NO HOT WATER at 11pm! What looks like caulking dripping from bathroom door handle and smeared throughout shower. Not a single trash can in room, no Do Not Disturb sign. However, the bed was super comfy (I want to buy the sheets and coverlet) and the AC worked great.
Splattered paint/caulk makes shower look filthy, it’s on all walls
One push and this lock is flying off
Falling apart
Caulk under & behind bathroom door handle
Stayed 1 night in Jul 2025

10/10 Excellent

dayluz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

christine

Liked: Staff & service
good place to stay. comfy beds little noisy but i also stayed on a friday nite free breakfast was a plus. would stay again
Stayed 1 night in Jul 2025

8/10 Good

Denise

Stayed 1 night in Jul 2025

6/10 Okay

Chantal

Travelled with family
Liked: Room comfort

Perfect for a stop along the way

The welcome was perfect. The room was relatively clean but shabby. It could use some painting, and removing the carpet to put in wood flooring would smell better. The beds were really comfortable! The room overlooked the road, so it was noisy. We appreciated the small refrigerator and the coffee maker with coffee provided. We looked for the pool, but it wasn't filtering at the time, and a lot of "deposits" were floating on it. The breakfast was excellent! Perfect for a stop along the way.
Stayed 1 night in Jul 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick night stay along the way to our main destination. It did the job and was clean and safe. Would recommend.
Stayed 1 night in Jul 2025

6/10 Okay

Judy, Nescopeck

Liked: Cleanliness, staff & service, property conditions & facilities
easily accessible and reasonably priced.
Stayed 1 night in Jul 2025

10/10 Excellent

Anisah

Liked: Cleanliness, staff & service, property conditions & facilities
We got the 2bdrm suite and it was very cozy.
Stayed 1 night in Jul 2025

2/10 Terrible

Brittnee

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Being remodeled but poor renovations. Everything looks half done an it was dirty. Sheets from previous guest still in fold out couch.
Stayed 1 night in Jul 2025

2/10 Terrible

Bilal

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as we entered the room, we noticed it was infested with ants. Then, we found a couple of pins in the carpet, and one pricked my foot. Lastly, the noise from the other rooms kept us up all night due to loud music and TVs playing.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2025