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Embassy Suites Hotel Winston-Salem

3.5 star property

Photo gallery for Embassy Suites Hotel Winston-Salem

Lobby
Lobby
Exterior
27-inch TV with cable channels, pay films, MP3 dock
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym

Explore the area

Map
460 N Cherry St, Winston-Salem, NC, 27101
  • Benton Convention Center
    ‪1 min walk‬
  • Old Salem
    ‪18 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪2 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

Bathroom shower

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Suite Acc with Tub Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Two Queen Suite Acc with Tub Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite 2 Queens, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite 2 Queens, Non Smoking

7.8 out of 10
Good
(25 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Non Smoking

27-inch TV with cable channels, pay films, MP3 dock

Premium Suite, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite, Non-Smoking

27-inch TV with cable channels, pay films, MP3 dock

Two Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

King, Premium Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Winston-Salem Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (553)
The price is NZ$614
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Hampton Inn & Suites Winston-Salem Downtown

About the area

Winston-Salem

With a stay at Embassy Suites Hotel Winston-Salem in Winston-Salem, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. .This hotel is 0.1 mi (0.1 km) from Benton Convention Center and 0.2 mi (0.3 km) from Frank L. Horton Museum Center.

What's nearby

  • Benton Convention Center - 1 min walk - 0.0 km
  • Truist Stadium - 16 min walk - 1.3 km
  • Old Salem - 18 min walk - 1.5 km
  • Winston Salem State University - 2 min drive - 2.1 km
  • Wake Forest University Baptist Medical Center - 2 min drive - 2.1 km

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive

Restaurants

  • ‪Foothills Brewing - ‬6 min walk
  • ‪Oh' Calcutta - ‬2 min walk
  • ‪Camel City BBQ Factory - ‬8 min walk
  • ‪Thai Harmony - ‬6 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk

About this property

Embassy Suites Hotel Winston-Salem

Hotel in Winston-Salem with free breakfast and a 24-hour fitness center
Embassy Suites Hotel Winston-Salem offers 146 accommodations with MP3 docking stations and safes. Rooms open to balconies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Winston-Salem hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite to eat at E'teri Restaurant and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Winston-Salem? This hotel has facilities measuring 24003 square feet (2230 square meters), including conference space.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
E'teri Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 377 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 137 out of 1000 reviews
Rating 2 - Terrible. 139 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Wes

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a lot of embassy suites and this was by far the worst. I Booked this at the last minute for a soccer tournament with family. The reason we booked here in the first place was due to the indoor pool for the kids. That pool had apparently been closed for 2 weeks and was not updated properly in this travel app and others. We found this out when we go to check-in, they offered free cancellations, but who would cancel a hotel stay with 2 young kids when you have gone through the trouble of travel, parking etc. ??? strike #1 The complimentary happy hour was a joke, which how is that even possible? Staff claimed they “ran out of all the upgrade liquors & you would have to pay full price for anything other than the well liquor selections” this was a flat out lie! There were several liquor selections (ex. Markers Mark) that I’ve chosen at others embassy Suites & gladly paid for the upgrade. This seemed like a weird money grab by hotel management. Strike #2 my wife had requested additional towels for the kids and they forced her to “turn in the used ones first, in order to get new ones”. The staff claimed that a large party was taking all the towels and this was the reason for this. Which is a terrible reason to ruin the rest of your guests experience Strike #3 Parking is not free and there are no valet options. Also, Keep your head on a swivel in the public parking lot. I will be requesting a refund from Expedia. Red roof inn vibes. THE WORST EMBASSY IN AMERICA!
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Christy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tashana

Travelled with family and small children
The guy that was at check-in assisting the young lady overnight on 4/18/25 was very nice. Also the rooms are always nice and clean every time I come to visit from out of town. The breakfast is excellent the only thing is you feel rush by the breakfast employees. The ladies start breaking down before 10am. I think breakfast should stay open til 11am for the guests that check-in late.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Tarmeachca

Disliked: Cleanliness, property conditions & facilities, room comfort

Roaches at the embassy

This facilities carpet needs to be cleaned... oder in the carpet and roaches in the 150.00 room.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Valdivia

Liked: Cleanliness, staff & service, property conditions & facilities
Room bc spacious and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Lesley

Liked: Cleanliness, staff & service
The room was spacious and clean. The front desk and restaurant staff were friendly. The wine selection was atrocious, and evening reception was disappointing. However, breakfast was great. I did request an early checkout in advance, and was told to contact front desk at 8:30 am the follwing day, anbd they would have a definite answer after consulting with housekeeping manager. I called and no one had consulted with anyone and I was just told no the late checkout (I am a honors memebr and thought that might help, but it does not apparently).
Stayed 2 nights in Apr 2025

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient & clean

Convenient and clean. Helpful staff. Easy parking.
Stayed 1 night in Dec 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!!
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the hotel was connected to the convention center and the discretion of the staff in addition to the excellent room cleaning. The only thing that I didn't like was how from the lobby to the 2nd and second floor to the fourth there were stairs in the main lounge area without stair to the third floor, It make more sense to me if there were stairs to the third floor if they already go to the fourth but that is a very minor qualm.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosalyn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was an excellent place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen, Alexandria

Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Business traveller
Disliked: Staff & service, amenities
Beautiful property but left to go downstairs and room was occupied with housekeeping before we checked out. (Hours early before checkout) Item's we're stolen & never replaced. Talked to front desk said that housekeeping woyld be out soon..they stayed in room for 2 more hours..still not time for checkout. Awful services
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Stayed 2 nights in Mar 2025

4/10 Poor

John

Travelled with family
Disliked: Staff & service
Do not stay here. This place is a disorganized mess. Nice people. Good property. But just a mess. Go somewhere else
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Travelled with family
Liked: Amenities
The pool was closed the second day. TV didn’t work in our room. Room finishings were sub par. Breakfast in the morning was great! Complimentary drinks upon checkin were nice, too.
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Stayed 1 night in Mar 2025

10/10 Excellent

Javontae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 3 nights in Feb 2025