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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property

Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Standard Room, 2 Queen Beds, Non Smoking
Property amenity
Lobby
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Asheville's Fun Depot
    ‪1 min walk‬
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Biltmore Estate
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Clarion Inn Biltmore Village
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,654 reviews
The price is NZ$134
includes taxes & fees
7 Jan - 8 Jan 2026
Clarion Inn Biltmore Village

About the area

Asheville

With a stay at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel in Asheville (South Asheville), you'll be a 3-minute drive from Blue Ridge Parkway Asheville Entrance and 7 minutes from Harrah's Cherokee Center - Asheville. .This hotel is 4.7 mi (7.5 km) from Biltmore Estate and 0.1 mi (0.1 km) from Asheville's Fun Depot.

What's nearby

  • Asheville's Fun Depot - 1 min walk - 0.0 km
  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 3.3 km
  • Biltmore Estate - 5 min drive - 4.0 km
  • Asheville Outlets - 8 min drive - 12.5 km
  • Biltmore Park Town Square - 11 min drive - 13.8 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Juicy Lucy's Burger Bar and Grill - ‬3 min drive
  • ‪Sweeten Creek Coffee - ‬13 min walk
  • ‪Orale’s Bar And Grill - ‬4 min drive

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel in Asheville with free breakfast and a fitness center
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 73 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your Tempur-Pedic bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1007 reviews
Rating 8 - Good. 285 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Reasonable price.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very friendly. A great introduction to a great stay
Stayed 2 nights in Sep 2025

8/10 Good

christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Breakfast was good. Could have used normal size pillows for the bed.
Stayed 2 nights in Sep 2025

8/10 Good

Naz, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a central location off interstate 40 this facility can use some help in making itself more visible. While it is next to a busy noisy commuter street the building is hidden behind trees making difficult to see. There’s no signage directing guests to its entrance. The interior is clean and the front desk is staffed by attentive employees. The room I stayed in was spacious and clean. A minor beef was with the malfunctioning television which would switch from color to b&w every other second. Didn’t report it. Overall the Brookstone lodge didn’t disappoint as there were no lofty expectations. Has it earned my business for future visits to Asheville? Yes.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Sep 2025

6/10 Okay

Angelia, Deltona

Travelled with family
Liked: Staff & service
The bed. Was comfortable. Not too hard, not too soft. Just right. The room was very clean. However breakfast was just mediocre and the smell in the hotel is awful. It has an indoor pool so the chlorine smell overpowers everything in the hotel. That has to be the strongest smelling pool I’ve ever seen. If my room is above the 2nd floor, I would stay here again. Not the first floor though, the chemicals are rough
Stayed 1 night in Sep 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. 2 chairs comfortable beds. Pool towels available, lots of outlets and phone connections. Barn door on bath saved space. Very large screen tv. Spotty WiFi at first but later it was better. Great place and reasonably priced
Stayed 1 night in Sep 2025

6/10 Okay

Rudibel

Stayed 1 night in Sep 2025

8/10 Good

Frank

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Diana, Pasig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Biltmore
Stayed 2 nights in Aug 2025

8/10 Good

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small parking. But over all, quiet til cops and ambulance.
Stayed 1 night in Sep 2025

6/10 Okay

Alexandra

Liked: Staff & service
The hotel was safe and the staff was helpful when I had questions. The hotel room smelled of mildew/urine which I think came from the AC unit. We didn’t mention it to the staff since my partner couldn’t smell it, maybe it was just me. We ended up getting a glade plug in and that helped.
Stayed 8 nights in Aug 2025

10/10 Excellent

Kathy, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

john

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Corneliu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and convenient location
Stayed 6 nights in Aug 2025

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff at the desk. The only thing I would recommend changing is having coffee available around the clock because breakfast is not until 630 and business travelers would appreciate that I am sure or have earlier breakfast options. But overall very nice for the price.
Stayed 2 nights in Sep 2025

6/10 Okay

Nina

Liked: Cleanliness, staff & service
Over-priced for what it offers. 1st floor rooms next to pool are undesirable due extreme noise from the pool area and the hallway. No on site restaurant modest self-serve breakfast is available starting at 7am. No door man or assistance with luggage. The staff efficient, polite and pleasant. Rooms are clean and are sized similar lower cost hotels.
Stayed 1 night in Aug 2025

6/10 Okay

SANJEEV

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel. Everything looks clean and beautiful. The one thing I didn’t like was: I told the front staff that we need to leave very early in the morning and if we could get any bagged breakfast. The person told us “almost no”. He didn’t try or say anything assuring.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Clean, good value can get noisey if by ice machine

Looks like hotel has bern remodeled. Very clean but parking space is limited. We were assigned a room that was adjacent to the ice machine and it got very loud at night and early morning. Very clean, breakfast was ok. Great deal for price
Stayed 2 nights in Aug 2025

6/10 Okay

Rosemary

Liked: Cleanliness, staff & service
Hotel was ok, nothing special. Pillows were small little squares and not comfortable, breakfast had a very small selection, parking lot was tiny. Room and bathroom cleanliness were alright, nothing to complain about. Decent for the price but not sure if I would stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Dolleschel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exactly as expected and what we needed.
Stayed 2 nights in Aug 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean property. Good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hugh, Cartersville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2025