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Candlewood Suites Asheville Downtown by IHG

2.5 star property

Photo gallery for Candlewood Suites Asheville Downtown by IHG

Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Interior
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Place, The Orange Peel
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(23 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Room amenity

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Room amenity

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,890 reviews
The price is NZ$125
includes taxes & fees
18 Feb - 19 Feb
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

About the area

Asheville

With a stay at Candlewood Suites Asheville Downtown by IHG, you'll be centrally located in Asheville, within a 10-minute drive of Blue Ridge Parkway Asheville Entrance and Innsbruck Mall. .This hotel is 5.7 mi (9.2 km) from Biltmore Estate and 1.1 mi (1.8 km) from Buncombe County Courthouse.

What's nearby

  • Innsbruck Mall - 1 min walk - 0.2 km
  • Harrah's Cherokee Center - Asheville - 2 min drive - 2.7 km
  • Asheville Mall - 2 min drive - 1.8 km
  • The Orange Peel - 2 min drive - 2.7 km
  • Wicked Weed Brewing - 2 min drive - 2.7 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Cook Out Burgers - ‬18 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Candlewood Suites Asheville Downtown by IHG

Hotel in Asheville with a 24-hour fitness center and a rooftop terrace
Candlewood Suites Asheville Downtown by IHG offers 103 air-conditioned accommodations with bathrobes and hair dryers. 50-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 103 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Asheville Downtown by IHG. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Lux Lounge - Onsite rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 440 out of 620 reviews
Rating 8 - Good. 110 out of 620 reviews
Rating 6 - Okay. 28 out of 620 reviews
Rating 4 - Poor. 16 out of 620 reviews
Rating 2 - Terrible. 26 out of 620 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 3 nights in Nov 2025

8/10 Good

Jaime

Stayed 3 nights in Oct 2025

4/10 Poor

Trevonte'

Stayed 1 night in Nov 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fairly quiet, very nice staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Kandice

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room wasn’t very clean and it’s not located in a great area. Spend a little more money to stay closer to the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, amazing customer service, great amenities
Stayed 1 night in Oct 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
fine
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
great - except no housekeeping during stay
Stayed 7 nights in Oct 2025

8/10 Good

Mitra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was simple and clean. The full size refrigerator was really nice to have. There was a lack of light for getting ready at the mirror in the main room, and the bathroom was a little bare bones. Overall it was a decent experience for a place to stay at night. The pool was a plus for kids.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient location and the staff was very helpful and welcoming
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Oct 2025

8/10 Good

Rebecca Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Winston

Stayed 3 nights in Oct 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern and extremely clean. The staff (especially Marlene) was fantastic and made adjustments whenever necessary. The hotel even had free laundry machines. I would absolutely stay at candlewood suites again!
Stayed 5 nights in Oct 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 7 days It was very nice,but we had to ask for coffee,trash bags,toilet paper and put trash in hall We felt they should check room and add what is needed
Stayed 7 nights in Oct 2025

10/10 Excellent

DEMETRICE, Heiskell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff/great rooms. I will most definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Entry and rooms were extremely comfortable. They offer free laundry and have a gym and pool on-site. When I return to Asheville I will definitely be staying here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Meryl

Disliked: Property conditions & facilities
It was quite loud, it felt like the walls were thin and could hear tvs, footsteps, people talking. Also, the spigot, and shower unit looked like they could fall out of the wall any minute. There were cracks in the Timor and light poked like cheap tile work. I made front desk aware upon checkout.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Stayed 2 nights in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Quana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient area, nice rooms and accommodations, and friendly staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025