Comfort Inn & Suites Jackson - West Bend

2.5 star property

Photo gallery for Comfort Inn & Suites Jackson - West Bend

Property amenity
Standard Room, 2 Queen Beds, Non Smoking
Indoor pool
Desk, soundproofing, iron/ironing board, free WiFi
Exterior

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
W227 N16890 Tillie Lake Ct, Jackson, WI, 53037
  • Froedtert West Bend Hospital
    ‪3 min drive‬
  • Washington County Fair Grounds
    ‪3 min drive‬
  • Cabela's
    ‪5 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪50 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(35 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Jackson

With a stay at Comfort Inn & Suites Jackson - West Bend in Jackson, you'll be within a 5-minute drive of Washington County Fair Grounds and Froedtert West Bend Hospital. .This hotel is 3.6 mi (5.8 km) from Cabela's and 5.6 mi (9 km) from Little Switzerland.

What's nearby

  • Froedtert West Bend Hospital - 3 min drive - 4.3 km
  • Washington County Fair Grounds - 3 min drive - 4.6 km
  • Cabela's - 5 min drive - 8.2 km
  • Kettle Moraine Ice Center - 7 min drive - 10.3 km
  • Little Switzerland - 8 min drive - 11.1 km

Getting around

  • General Mitchell Intl. Airport (MKE) - 42 min drive

Restaurants

  • ‪Culver's - ‬1 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬7 min drive
  • ‪Coffeeville Company - ‬4 min drive

About this property

Comfort Inn & Suites Jackson - West Bend

Hotel in Jackson with free breakfast and a fitness center
Comfort Inn & Suites Jackson - West Bend offers 54 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 54 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Jackson Comfort
Jackson Comfort Inn
Comfort Inn Hotel Jackson
Comfort Inn Jackson West Bend Hotel
Comfort Inn Jackson West Bend
Comfort Inn Suites Jackson West Bend
Comfort Inn & Suites Jackson - West Bend Hotel
Comfort Inn & Suites Jackson - West Bend Jackson
Comfort Inn & Suites Jackson - West Bend Hotel Jackson

Comfort Inn & Suites Jackson - West Bend Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 319 out of 525 reviews
Rating 8 - Good. 154 out of 525 reviews
Rating 6 - Okay. 28 out of 525 reviews
Rating 4 - Poor. 14 out of 525 reviews
Rating 2 - Terrible. 10 out of 525 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the room was clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Dawn

Disliked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Laurie

Stayed 2 nights in Apr 2025

8/10 Good

laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person was very helpful and accommodating. She was friendly and kind
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Amenities
Nice to make reservations online and find out that the place is very nice. Happy with everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extra Effort Appreciated

Had some significant issue with checking into the hotel based on the reservation sent from Hotels.com to this hotel, but Richard at the front desk was great and helped my work through the frustrating issue. It got to the point that he just got me a room and dealt with Hotels.com with his manager behind the scenes. Shortly after getting settled into the room, he called to say that everything had been worked out and apologized for the inconvenience (which was not caused by him or the hotel). Thank you, Richard!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
The gentleman that checked me in for my stay was nice but I was with my teenage daughter and her friend and they were very bummed out because there was only 2 options
Stayed 1 night in Apr 2025

10/10 Excellent

Maida

Travelled with family
Clean, friendly had everything we needed
Stayed 2 nights in Apr 2025

8/10 Good

Lindsey

Business traveller
Liked: Cleanliness, staff & service
Wonderful staff, but tge bathroom had a large clump of dust/hair under the bathroom door at the noytom hinge and the sink backed up really bad leaving a nasty black ring around the sink.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and the hotel was nice.
Stayed 8 nights in Mar 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, safe, quiet area. Right off the freeway. Jackson and West Bend have some dining and shopping nearby, but not much in walking distance.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Stayed 1 night in Mar 2025

10/10 Excellent

Mykal

The staff was extremely accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Lelitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 4 nights in Mar 2025

10/10 Excellent

Amber

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
There was coffee in the lobby in the afternoon. Lobby and pool area was clean. The rooms were spacious and clean, bed and pillow comfortable. The staff were friendly and professional. We forgot toothbrushes and they had them available. For the price, the service and our stay was quite nice.
Stayed 1 night in Feb 2025

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

I was not aware that the hotel charged 25.00 a night for my dog to stay with me.They charged my credit for my pet every other day, it was confusing that they would take out 75.00. I was there for 8 nights. I couldn’t cancel or change my reservation. I picked this hotel because they allowed pets. Because I prepaid I couldn’t get a refund. The hot tub did not work, the hotel is dated. I asked them to explain the random charges, there was no manager.
Stayed 8 nights in Feb 2025