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Holiday Inn Express Cleveland Northwest by IHG

2.5 star property

Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

Interior
Exterior
In-room safe, desk, iron/ironing board, free WiFi
A hotel entrance with stone walls, a glass door, and potted plants.
Free buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪8 min walk‬
  • Place, Cleveland State Community College
    ‪1 min drive‬
  • Place, Bradley Square Mall
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪28 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Best Western Plus Cleveland Inn & Suites
Cleveland
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 476 reviews
The price is NZ$173
includes taxes & fees
18 May - 19 May
Best Western Plus Cleveland Inn & Suites

About the area

Cleveland

When you stay at Holiday Inn Express Cleveland Northwest by IHG in Cleveland, you'll be in the business district, within a 5-minute drive of Bradley Square Mall and Cleveland State Community College. .This hotel is 1.4 mi (2.2 km) from Tinsley Park and 4.7 mi (7.6 km) from Lee University.

What's nearby

  • Cleveland Towne Center - 8 min walk - 0.7 km
  • Tinsley Park - 19 min walk - 1.6 km
  • Cleveland State Community College - 1 min drive - 1.7 km
  • Bradley Square Mall - 3 min drive - 2.8 km
  • Lee University - 5 min drive - 7.5 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Holiday Inn Express Cleveland Northwest by IHG

Holiday Inn Express Cleveland Northwest by IHG offers 88 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Northwest

Holiday Inn Express Northwest Hotel Cleveland

Holiday Inn Express Cleveland Northwest Hotel

Inn Express Cleveland west

Holiday Inn Express Cleveland Northwest by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 560 reviews
Rating 8 - Good. 108 out of 560 reviews
Rating 6 - Okay. 34 out of 560 reviews
Rating 4 - Poor. 11 out of 560 reviews
Rating 2 - Terrible. 20 out of 560 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

seokyun

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spacious and clean. The staff were kind and good. I'll have breakfast in a different city. I hope it gets upgraded...
Stayed 1 night in Feb 2026

8/10 Good

Gale

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Great place, very clean updated.The only problem was no ice. Highly recommend
Stayed 1 night in Jan 2026

8/10 Good

Debra

Stayed 1 night in Jan 2026

10/10 Excellent

Miguel Angel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and cared for. My wife slept the entire night and that just does not happen. It was convenient to most everything including chargers for my electric truck. I would visit them again. Breakfast okay but better than expected.
Stayed 1 night in Jan 2026

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! I loved the Dove products provided in the shower and the bathroom. Liquid hand soap! Yay! Also, they had a bathroom fan! We received a 10% voucher for Longhorn Steakhouse too!
Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Stayed 2 nights in Dec 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to wait in breakfast items
Stayed 1 night in Jan 2026

10/10 Excellent

Yimati

Stayed 1 night in Dec 2025

10/10 Excellent

Lynn

Stayed 1 night in Dec 2025

6/10 Okay

Thomas, Canal Winchester

Liked: Cleanliness, amenities, property conditions & facilities
Check in took forever
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant.
Stayed 1 night in Dec 2025

10/10 Excellent

Janie

Stayed 1 night in Nov 2025

8/10 Good

Bethany

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The place was clean but there were ladybugs and stink bugs all over the room including in the bed. The beds were comfortable. There were only apples for a fruit choice for breakfast and not many healthy options.
Stayed 1 night in Nov 2025

10/10 Excellent

Denroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. People were nice. Food was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Stayed 2 nights in Nov 2025

10/10 Excellent

Vincent

Stayed 4 nights in Oct 2025

8/10 Good

Sherrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Beth, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Jacobi, The front desk attendant on duty when we checked in was very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities

Cozy

Very clean comfortable hotel my only gripe is the bed was too soft but that's really nothing to gripe about just my preference 😊
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and inviting.
Stayed 1 night in Oct 2025

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness
N/A
Stayed 1 night in Oct 2025