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Hotel Grand Chancellor Auckland

4.5 star property

Photo gallery for Hotel Grand Chancellor Auckland

Garden
Reception
Reception
Fitness facility
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior King room

Superior King room

Superior King room

9.6 out of 10
Exceptional
(105 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(39 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room

Deluxe King Harbour View Room

9.6 out of 10
Exceptional
(45 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Auckland

With a stay at Hotel Grand Chancellor Auckland, you'll be centrally located in Auckland, steps from New Zealand International Convention Centre and within a 5-minute walk of SkyCity Casino. .This luxury hotel is 0.3 mi (0.4 km) from Sky Tower and 0.6 mi (1 km) from Princes Wharf.

What's nearby

  • Sky Tower - 3 min walk - 0.3 km
  • SkyCity Casino - 3 min walk - 0.3 km
  • Queen Street Shopping District - 6 min walk - 0.6 km
  • Princes Wharf - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 14 min walk - 1.3 km

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rude Boy Deli & Eatery - ‬3 min walk
  • ‪The Brewers Co-operative - ‬3 min walk
  • ‪Odettes Eatery - ‬2 min walk
  • ‪The Albion Hotel - ‬1 min walk
  • ‪Depot Eatery - ‬4 min walk

About this property

Hotel Grand Chancellor Auckland

Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Digital television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 191 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Hotel Grand Chancellor Auckland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 695 out of 883 reviews
Rating 8 - Good. 143 out of 883 reviews
Rating 6 - Okay. 27 out of 883 reviews
Rating 4 - Poor. 6 out of 883 reviews
Rating 2 - Terrible. 12 out of 883 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Jordan

Stayed 3 nights in Dec 2025

10/10 Excellent

Arahuia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and met our expectations. Was an easy check in/check out and the staff were so nice and helpful!
Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not have the breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service
Beds were comfortable; quiet - great restaurant and bar; discount coupons available upon check in. Friendly staff. Other areas to sit and play cards. Central location. Walk to port - great restate.
Stayed 2 nights in Jan 2026

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Clean and modern!
Stayed 6 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely!
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Stayed 6 nights in Dec 2025

10/10 Excellent

Deborah

Stayed 4 nights in Dec 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service
Staff was helpful and the location was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie, Tauranga

Stayed 3 nights in Dec 2025

10/10 Excellent

Xu

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable an clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and polite, however at times some were difficult to understand. Cleanliness of room was brilliant.
Stayed 1 night in Dec 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and fresh room. Attentive staff that were very helpful and accommodating. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Tobias, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Professional. Breakfast buffet was excellent! Shoutout to the omelette man!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very clean, friendly. Only the bar staff let the team down. They looked very uninspired and when they told us a particular beer wasn’t available you could hear the full stop at the end of the sentence. A warmer reception and an alternative suggestion would have made the rating a 5 out of 5.
Stayed 2 nights in Dec 2025

8/10 Good

Callan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable all round
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Spotless comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Brandon Taylor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. Amazing staff always helpful.
Stayed 12 nights in Dec 2025