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Best Western Plus Augusta Civic Center Inn

2.5 star property

Photo gallery for Best Western Plus Augusta Civic Center Inn

Lobby
Exterior
In-room safe, blackout curtains, iron/ironing board
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
110 Community Drive, Augusta, ME, 04330
  • Place, Augusta Civic Center
    ‪2 min walk‬
  • Place, University of Maine at Augusta
    ‪5 min walk‬
  • Place, Maine Veterans Memorial Cemetery
    ‪2 min drive‬
  • Airport, Augusta, ME (AUG-Augusta State)
    ‪5 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the area

Augusta

With a stay at Best Western Plus Augusta Civic Center Inn in Augusta, you'll be near the airport, just a 3-minute walk from Augusta Civic Center and 5 minutes by foot from University of Maine at Augusta. .This hotel is 0.7 mi (1.1 km) from Regal Augusta and 1.9 mi (3 km) from Kennebec River.

What's nearby

  • Augusta Civic Center - 2 min walk - 0.2 km
  • University of Maine at Augusta - 5 min walk - 0.5 km
  • Maine Veterans Memorial Cemetery - 2 min drive - 2.2 km
  • Old Fort Western - 5 min drive - 5.4 km
  • Maine State House - 6 min drive - 6.8 km

Getting around

  • Augusta, ME (AUG-Augusta State) - 8 min drive

Restaurants

  • ‪Dunkin' - ‬9 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Rusty Lantern Market - ‬5 min drive
  • ‪KFC - ‬15 min walk
  • ‪Taco Bell - ‬6 min drive

About this property

Best Western Plus Augusta Civic Center Inn

Hotel in Augusta with free breakfast and a fitness center
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
At Best Western Plus Augusta Civic Center Inn, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
Best Western Plus Augusta Civic Center Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Best Western Plus Augusta Civic Center Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1003 reviews
Rating 8 - Good. 347 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms.
Stayed 2 nights in Jul 2025

6/10 Okay

Annie

Travelled with family
Clean but pretty run down motel on two floors. Staff is nice, breakfast very ordinary and bathrooms and showers need TLC
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older building which could use an upgrade. Nice outdoor patio with table and chairs under mosquito netting. Very friendly staff. Walkable to the Augusta Cicic Center. Would return for events at the Civic Center.
Stayed 2 nights in Jul 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast lady was a treat. She was working hard to make sure everyone had what they needed. Staff made this stop.
Stayed 1 night in Jul 2025

4/10 Poor

Andre

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Too many things went wrong to recommend this place. Too noisy, Cleanliness, bath drain plugged
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Stayed 1 night in Jul 2025

6/10 Okay

victoria

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great for our dog
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was in a good location.
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room, gooood breakfast, thanks to Joyce the lady that sets it up!
Stayed 1 night in Jun 2025

8/10 Good

Carol, Roseville

Liked: Cleanliness, staff & service
Comfortable beds Good breakfast!
Stayed 1 night in Jun 2025

6/10 Okay

Katherine

Travelled with family and small children
It’s fine if you need a place to stay. Not super comfy but does the job
Stayed 1 night in Jun 2025

8/10 Good

Hugh

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and just where I needed to be.
Stayed 2 nights in Jun 2025

8/10 Good

Cynthia, Bourne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location to the highway.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable. Excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

JOHNEEN, SKOWHEGAN

It was nice to be greeted by a friendly gentleman and easy to talk to.
Stayed 1 night in Jun 2025

10/10 Excellent

Apryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and staff were very professional
Stayed 1 night in Jun 2025

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Unfortunately, I didn’t like anything at this property. First and foremost, they did a lot of carpet cleaning before I checked in and was given a room with wet carpet and a carpet fan blowing on it. I asked for a different room and was given something closer to the lobby. This room too had damp carpet and felt very humid with a wet dog smell and damp carpet. I sat in the room for at least 30 minutes and the funky smell starting to affect my sinuses in a bad way like everything was closing off. I spoke to a manager and explained that the carpet cleaning was affecting me very negatively and that I couldn’t stay. I knew that if I stayed I would not get any sleep and would be worse off in the morning. The manager insisted on showing me a third room, but frankly I didn’t want to tour the entire hotel until I found a good room. I asked for a refund for the night and was denied. It was so bad that I was willing to eat the cost of the room for the night and go somewhere else. I’m sure they thought I was lying, but I think I proved that I wasn’t because I was willing to take the financial hit for the night. Very disappointed! I work as an AGM in a best western for 15 years and am amazed that they would allow this property to operate this was.
Stayed 2 nights in May 2025

6/10 Okay

Larry, McCordsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice clean property for a one night stay.
Stayed 1 night in May 2025

8/10 Good

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the staff was friendly. The breakfast was great with lots of choices. There have been recent updates which were great. I wish we had “typical” hotel pillows.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025