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Candlewood Suites Aurora-Naperville by IHG

2.5 star property

Photo gallery for Candlewood Suites Aurora-Naperville by IHG

Exterior
Exterior
Exterior
Property amenity
Studio Suite, 2 Double Beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
2625 W Sullivan Road, Aurora, IL, 60506
  • Place, Vaughan Aquatic Center
    ‪3 min drive‬
  • Place, Vaughan Athletic Center
    ‪4 min drive‬
  • Place, Chicago Premium Outlets
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪65 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Double Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Aurora

Located in Aurora (West Aurora), Candlewood Suites Aurora-Naperville by IHG is within a 10-minute drive of Splash Country Waterpark and Aurora University. .This hotel is 5.4 mi (8.7 km) from Paramount Theater and 5.7 mi (9.1 km) from Hollywood Casino Aurora.

What's nearby

  • Vaughan Aquatic Center - 3 min drive - 2.8 km
  • Vaughan Athletic Center - 4 min drive - 3.2 km
  • Chicago Premium Outlets - 8 min drive - 12.0 km
  • Paramount Theater - 10 min drive - 12.3 km
  • Raging Waves Waterpark - 12 min drive - 18.1 km

Getting around

  • Aurora Transportation Center - 14 min drive
  • Chicago, IL (DPA-Dupage) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Mother's Pancake House & Restaurant - ‬5 min drive
  • ‪Panera Bread - ‬17 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive

About this property

Candlewood Suites Aurora-Naperville by IHG

Candlewood Suites Aurora-Naperville by IHG offers 83 accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Aurora hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 83 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and shopping on site. This hotel also features a television in a common area, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Aurora-Naperville by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aurora-Naperville
Candlewood Suites Hotel Aurora-Naperville
Candlewood Suites Aurora - Naperville Hotel Aurora
Candlewood Suites Aurora-Naperville Hotel
Candlewood Suites Aurora Naperville
Candlewood Suites Aurora Nape

Candlewood Suites Aurora-Naperville by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 337 out of 786 reviews
Rating 8 - Good. 172 out of 786 reviews
Rating 6 - Okay. 101 out of 786 reviews
Rating 4 - Poor. 75 out of 786 reviews
Rating 2 - Terrible. 101 out of 786 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

lawrence

Liked: Staff & service
Disliked: Cleanliness
They have us a room that was very tricky to open, and they knew it. Lol really could have used a different room and they could have fixed that lock. And we got assigned a room that wasnt clean. Really again??? A clean room or just tell us its nit ready yet.
Stayed 1 night in Jan 2026

2/10 Terrible

Tyler

Stayed 1 night in Feb 2026

2/10 Terrible

Jeffrey

Stayed 1 night in Jan 2026

2/10 Terrible

Amy

Business traveller
Disliked: Cleanliness, amenities
Heater didn't keep the room warm, it dropped 4 degrees overnight. There was NO water pressure or flow in the shower. The shampoo etc were all empty.
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy
Stayed 1 night in Jan 2026

6/10 Okay

Robson

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel took too long to release your security deposit
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Stayed 1 night in Dec 2025

6/10 Okay

Philip

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel needs an overall upgrade and a good cleaning of the public areas.
Stayed 1 night in Jan 2026

8/10 Good

Nerissa C.

Liked: Cleanliness, amenities, property conditions & facilities
Staff was quite helpful and welcoming. Amenities were good.
Stayed 1 night in Jan 2026

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room wasn’t up to par and when expressed this to staff and asked for another room was denied
Stayed 2 nights in Dec 2025

8/10 Good

Nerissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2026

10/10 Excellent

Vivian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It were a clean place remote didn't work for TV that all
Stayed 1 night in Jan 2026

10/10 Excellent

Karla

Travelled with group
Liked: Staff & service, amenities
Staff was very courageous, room was clean
Stayed 1 night in Dec 2025

6/10 Okay

Gabriel

Stayed 2 nights in Dec 2025

2/10 Terrible

Blanca

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty like I never seen, if you are looking for the cheapest hotel and you don’t care how dirty it is, this is it
Stayed 2 nights in Dec 2025

2/10 Terrible

Christine

Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Rami

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like it it’s very old expensive and they charge 150 $ deferent from othere hotels charge 50$
Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Miranda B

Disliked: Cleanliness
The entire hotel had an unpleasant odor, there was leftover coffee in the coffee pot that we did not make, one set of sheets were stained, there was not any extra toilet paper, the tissue box was empty, and the keys stopped working.
Stayed 1 night in Dec 2025

2/10 Terrible

William

Stayed 4 nights in Nov 2025

8/10 Good

Jean

Business traveller
Liked: Cleanliness, staff & service
Easy check in process - staff courteous Room clean - everything worked Shower in my room was lacking on water pressure - but I was too tired to call about it or change rooms
Stayed 1 night in Nov 2025

6/10 Okay

Jean

Disliked: Cleanliness
Kitchen is not clean. coffee ot was not clean. Water pressure at the kitchen sink and bathroom sink is very low. Very few utensil, 2 forks and 2 tea spoons. We'll not stay in this hotel again.
Stayed 3 nights in Nov 2025

6/10 Okay

Antoine

Stayed 1 night in Nov 2025