Staybridge Suites Austin NW by IHG

3.0 star property

Photo gallery for Staybridge Suites Austin NW by IHG

Property amenity
Property amenity
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
13087 Research Blvd., Austin, TX, 78750
  • Place, Main Event Entertainment
    ‪10 min walk‬
  • Place, Austin Aquarium
    ‪1 min drive‬
  • Place, Lake Travis
    ‪13 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 2 Bedrooms, Kitchen

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Kitchen

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio Suite, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(42 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(19 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About the area

Austin

Located in Austin (Pond Springs), Staybridge Suites Austin NW by IHG is within a 10-minute drive of Lakeline Mall and Domain Northside. .This hotel is 6 mi (9.7 km) from Q2 Stadium and 6.5 mi (10.5 km) from St. David's North Austin Medical Center.

What's nearby

  • Main Event Entertainment - 10 min walk - 0.9 km
  • Austin Aquarium - 1 min drive - 1.5 km
  • Domain Northside - 6 min drive - 8.3 km
  • Q2 Stadium - 9 min drive - 12.7 km
  • Lake Travis - 13 min drive - 13.8 km

Getting around

  • Lakeline Station - 8 min drive
  • Austin Station - 23 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 28 min drive

Restaurants

  • ‪Cabo Bob’s - ‬15 min walk
  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Shenanigans - ‬14 min walk
  • ‪Jardin Corona - ‬13 min walk
  • ‪Kerbey Lane Cafe - ‬15 min walk

About this property

Staybridge Suites Austin NW by IHG

Staybridge Suites Austin NW by IHG offers 80 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 80 guestrooms, featuring kitchens with refrigerators and stovetops. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Staybridge Suites Austin NW by IHG. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Austin? This hotel has 840 square feet (76 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 840 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Lift (122 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW by IHG Hotel
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW by IHG Austin
Staybridge Suites Austin NW by IHG Hotel Austin

Staybridge Suites Austin NW by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 999 reviews
Rating 8 - Good. 234 out of 999 reviews
Rating 6 - Okay. 86 out of 999 reviews
Rating 4 - Poor. 56 out of 999 reviews
Rating 2 - Terrible. 50 out of 999 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mylene

Stayed 3 nights in Feb 2026

10/10 Excellent

Alba

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Aakiel

Liked: Cleanliness, amenities, property conditions & facilities
I loved it it was amazing
Stayed 2 nights in Jan 2026

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I paid for 2 nights but only stayed for 1 night because I wasn't feeling well. Denied a refund. Very dissatisfied.
Stayed 2 nights in Feb 2026

10/10 Excellent

Derrick

Good place
Stayed 2 nights in Jan 2026

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean…ice in freezer …..2 bedroom suite was perfect…staff was fine!
Stayed 3 nights in Jan 2026

8/10 Good

Jethrow

Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was a good size, clean, and beds were comfortable. The elevator worked, breakfast was about a 3 out of 10 but we got down there about 30 minutes before closing and nothing was fresh. OJ was bland. Coffee was good. Parking was convenient, lot was well lit. Overall, I would stay here again and recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Karl

Stayed 1 night in Jan 2026

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, amenities
Staff was very friendly. Room was clean.
Stayed 5 nights in Jan 2026

10/10 Excellent

Karl

Stayed 2 nights in Jan 2026

10/10 Excellent

Crystal

Stayed 3 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness
All good
Stayed 1 night in Jan 2026

10/10 Excellent

maryangel

Stayed 1 night in Jan 2026

4/10 Poor

Duane

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Nice breakfast each morning with a happy hour M-W. I wasn't happy with the first room I had as it had personal items still in the draws. The second room I had to get a new key each day. When I tried early one morning no one was available at the desk.
Stayed 6 nights in Jan 2026

10/10 Excellent

Landri

Stayed 1 night in Jan 2026

6/10 Okay

Deborah, Lewisville

Stayed 2 nights in Dec 2025

6/10 Okay

Kaitlyn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room had a very weird smell and was not very clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Danyelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 8 nights here and they had great breakfast, clean rooms and common areas, friendly and helpful would recommend staying. Only compliant is that service did not come to the room daily during my stay had to call for fresh towels and toilette paper and tissue, but other than that really good stay.
Stayed 8 nights in Dec 2025

8/10 Good

Alex

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall we had a good stay but the breakfast was disappointing. It should be improved in my opinion. The bread products were very stale. The bagel was so hard that even the plastic knives they provided couldn’t cut it. There is no decaf coffee in the breakfast room. Instead of having dark and medium roast coffee, it would be great to have decaf coffee because not everyone can have caffeine. Some bananas they had the first morning were inedibly ripe. They seem to care more for the weekend breakfast than the weekdays, which l think is unfair. They have complimentary snacks and drinks only 3 days a week, which is unfair for guests coming other days. We stayed there 3 nights and never had any free drinks. The front desk lady who gave us our key cards was nice. The hotel is beautifully decorated. If the breakfast was better, l would have come back for sure. I must say there are good options at breakfast but the quality needs to be improved. They provide nice cheese for example, but it all looked so dry and unappetizing. It was clear that they reused the leftovers for days until they were finished.
Stayed 3 nights in Jan 2026

10/10 Excellent

Claudia

Stayed 7 nights in Dec 2025

4/10 Poor

Ina

Stayed 2 nights in Dec 2025

10/10 Excellent

Tekiyus

Stayed 1 night in Nov 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. The room was clean. The staff are polite and provided great service. I will recommend coming here for sure!
Stayed 3 nights in Dec 2025

8/10 Good

MAYPAHOU

Liked: Cleanliness, amenities, property conditions & facilities
The young man who checked me in and out had incredible customer service, especially with his busy he was on my check in date. He was helpful, personable, and professional.
Stayed 3 nights in Dec 2025