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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Indulge in a diverse selection of international cuisine at our buffet, featuring multiple serving stations with freshly prepared omelets and cheese.
Relax in the living area with a sofa, armchairs, and a flat-screen TV above the fireplace.
Relax by the pool surrounded by lush greenery and enjoy a refreshing swim in the 5-foot deep pool.
Welcome to the Holiday Inn Express & Suites, featuring a classic entrance under a covered porch with columns.
Two single beds with headboards and pillows, a bedside table with a lamp and a remote control.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Crystal Springs Park
    ‪3 min drive‬
  • Jacksonville Equestrian Center
    ‪11 min drive‬
  • Jacksonville Naval Air Station
    ‪20 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Enjoy a comfortable stay in this well-appointed room featuring a large bed, desk, and chair, with a window offering a view of the surrounding greenery.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Relax in this inviting space with a large bed, a green armchair, and a small table.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Comfortable room with a neatly made bed, bedside table, and chair, featuring patterned carpet and framed artwork.

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Relax in this inviting space with a large bed, a green armchair, and a small table.

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

Comfortable room with a neatly made bed, bedside table, and chair, featuring patterned carpet and framed artwork.

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Two beds with made bedspreads and pillows, a desk with a lamp and telephone, and a large window with curtains.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Relax in this inviting space with a large bed, a green armchair, and a small table.

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in style on the patio, where sun loungers and tables invite you to unwind.

Fairfield Inn & Suites Jacksonville West/Chaffee Point

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (649)
The price is NZ$257
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Fairfield Inn & Suites Jacksonville West/Chaffee Point

About the area

Jacksonville

Located in Jacksonville (Northwest), Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is within a 5-minute drive of Crystal Springs Park and Panther Creek Golf Club. .This hotel is 14.8 mi (23.8 km) from Jacksonville Naval Air Station and 13.7 mi (22 km) from EverBank Stadium.

What's nearby

  • Crystal Springs Park - 3 min drive - 2.7 km
  • Jacksonville Equestrian Center - 11 min drive - 15.4 km
  • EverBank Stadium - 19 min drive - 23.8 km
  • Jacksonville Naval Air Station - 20 min drive - 27.0 km
  • Jacksonville Zoo and Gardens - 24 min drive - 32.8 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden Corral - ‬9 min drive
  • ‪Whataburger - ‬9 min drive
  • ‪Subway - ‬9 min drive
  • ‪Cracker Barrel - ‬4 min walk

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Hotel in Jacksonville with free breakfast and a fitness center
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. A complimentary buffet breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 615 reviews
Rating 8 - Good. 136 out of 615 reviews
Rating 6 - Okay. 39 out of 615 reviews
Rating 4 - Poor. 25 out of 615 reviews
Rating 2 - Terrible. 17 out of 615 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautiful and clean property/room! Wonderful staff … unfortunate a solo employee for breakfast. Seems very unfair to that person as several guests were rude. She didn’t deserve the lip! A+ for her!
Stayed 1 night in May 2025

10/10 Excellent

donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband loves the breakfast. Biscuits and gravy are his favorite. The desk clerk was very friendly and always asked about our day. The room was clean and comfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robin L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room.
Stayed 1 night in Apr 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice one. I would stay there
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

TAYLOR

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Travelled with group

Great stay

Our stay was very comfortable. From the pillows and the mattress to the cleanliness of the room. The staff that I encountered were friendly and helpful. I would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Yoshiki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vivian

Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice we would stay there again
Stayed 1 night in Mar 2025

8/10 Good

Glen

Stayed 1 night in Mar 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stat

The hotel was great , room was good except the temperature of room if you put temp to 72. 5 it was cold you turn to 73 it put heat on but everything else was great
Stayed 2 nights in Mar 2025

8/10 Good

Nanette

Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Stayed 3 nights in Mar 2025

2/10 Terrible

Ana

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I was in a bedroom close to a machine, a boiler, or something else that made the room rumble every hour or two, and I could not sleep. All they did for me was say, I am sorry. Breakfast is way to be desired.
Stayed 1 night in Mar 2025

10/10 Excellent

victricia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service! Room was very neat and clean. Would definitely stay there again. Food and stores in short walking distance.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

LaTasha

Stayed 2 nights in Feb 2025

8/10 Good

Kwesi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and responsive staff. Breakfast menu could have been different on some days.
Stayed 3 nights in Feb 2025

8/10 Good

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , Quiet, Convenance
Stayed 1 night in Jan 2025