Whilst the staff were lovely, the amenities were not in line with a four star hotel elsewhere. The bed was big and firm, the comforter scratchy and a little irritating.
The TV wasn't connected to a power socket on arrival and the lock was basic and a little flimsy. Also a lack of plugs near the bed made the extension provided completely essential.
The bathroom had a decent shower, but the shower curtain had lots of mold on it. Also the amenities provided were basic and not in little bottles but rather in a public restroom style dispenser.
The air-conditioning was good, the furniture in the room basically non existent. No real fine touches, also our room had unfinished paintwork and a variety of strange holes in the wall.
Location was tough to find and access to transit limited. They offer a free shuttle to the end of the road from the lovely doorman which was appreciated as the road was quite long.
Breakfast was average, not a great amount of choice here. Everything felt a little basic like a school dinner.
Staff were excellent and really saved this review from being overly negative. Very eager to please and attentive whilst being friendly and efficient.
Not a terrible experience but missing some elements to get a good rating, I'd suggest finding a hotel closer to a train line as the traffic in the city was horrendous.