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Best Western The Hilcroft Hotel West Lothian

3.0 star property

Photo gallery for Best Western The Hilcroft Hotel West Lothian

Restaurant
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Lobby
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View map
East Main Street, Whitburn, Livingston, Bathgate, Scotland, EH47 0JU
  • Place, Polkemmet Country Park
    ‪2 min drive‬
  • Place, Princes Street
    ‪35 min drive‬
  • Place, Edinburgh Castle
    ‪37 min drive‬
  • Airport, Edinburgh (EDI)
    ‪20 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Family Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Bathgate

A stay at Best Western The Hilcroft Hotel West Lothian places you in the heart of Bathgate, within a 5-minute drive of Polkemmet Country Park and Scottish Owl Centre. .This hotel is 4 mi (6.4 km) from Regal Community Theatre and 4.5 mi (7.2 km) from Linlithgow Palace.

What's nearby

  • Polkemmet Country Park - 2 min drive - 3.3 km
  • Edinburgh Zoo - 27 min drive - 35.3 km
  • Murrayfield Stadium - 30 min drive - 36.9 km
  • Princes Street - 35 min drive - 39.5 km
  • Edinburgh Castle - 37 min drive - 40.1 km

Getting around

  • West Calder Breich Station - 6 min drive
  • Edinburgh Airport (EDI) - 27 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Karma - ‬16 min walk
  • ‪Connells Cafe - ‬6 min drive

About this property

Best Western The Hilcroft Hotel West Lothian

Best Western The Hilcroft Hotel West Lothian offers 32 accommodations with complimentary bottled water and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Bathgate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Stay in one of 32 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Bathgate? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Best Western The Hilcroft Hotel West Lothian has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7 AM to 9 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Glasgow Livingston Hilcroft Hotel Bathgate
Best Western Hilcroft Hotel Bathgate
Best Western Hilcroft Bathgate
Best Western Hilcroft
Best Western Glasgow Livingston Hilcroft Bathgate
Best The Hilcroft West Lothian
Best Western Glasgow Livingston Hilcroft Hotel
Best Western The Hilcroft Hotel West Lothian Hotel
Best Western The Hilcroft Hotel West Lothian Bathgate
Best Western The Hilcroft Hotel West Lothian Hotel Bathgate

Best Western The Hilcroft Hotel West Lothian Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 385 reviews
Rating 8 - Good. 141 out of 385 reviews
Rating 6 - Okay. 37 out of 385 reviews
Rating 4 - Poor. 13 out of 385 reviews
Rating 2 - Terrible. 4 out of 385 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Staff very helpful and accommodating. Easy parking.
Stayed 2 nights in Dec 2025

10/10 Excellent

George

Stayed 5 nights in Nov 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I expected. Will become a regular booking
Stayed 1 night in Dec 2025

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service
Yes clean
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Property conditions & facilities, room comfort
Fine
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room and excellent service
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew giles

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and warm. The best thing are the staff. Really friendly and accommodating.
Stayed 2 nights in Nov 2025

6/10 Okay

Tony

Business traveller
the room was clean, the staff were perfunctory yet pleasant the breakfast was nice and the perking was easy
Stayed 1 night in Nov 2025

8/10 Good

Barrie

Stayed 1 night in Nov 2025

10/10 Excellent

Yetunde

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and cosy
Stayed 2 nights in Nov 2025

10/10 Excellent

Abbey

Stayed 1 night in Oct 2025

10/10 Excellent

Louise, hungerford

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Would stay again thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Gul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel and had a very exceptional breakfast
Stayed 2 nights in Oct 2025

4/10 Poor

Danielle

Liked: Cleanliness
Disliked: Staff & service

No hot water for showers

Room and bathroom were quiet, clean and well presented, although bathroom did have a mild damp smell. Bed was very comfortable and we had a great night sleep despite a wedding being held in the hotel that night. However in the morning neither of us were able to have a hot shower, despite running the shower on and off over an hour (between 7 - 8am). When we spoke to staff on check-out we were essentially told that the further away from the hot water system your room is then you get less hot water when the system is in demand. Very frustrating that this is a known issue and they still insist on putting people in those rooms. Even more frustrating that there was very little apology from the staff about the issue who had a “well that’s just the way it is” attitude about our experience. As someone who frequently stays in Best Western hotels this wasn’t the level of service I have previously experienced from the brand and I will not be staying here again.
Stayed 1 night in Oct 2025

8/10 Good

Denise

Business traveller
Hotel reception very nice rest of the hotel dated, food in resturant was very nice
Stayed 1 night in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could do with update, staff very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

6/10 Okay

Ciaran

Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Stayed 1 night in Aug 2025

10/10 Excellent

Zahid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, the property was fantastic, i'd book again
Stayed 2 nights in Sep 2025

10/10 Excellent

chin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very satisfied with my stay. Thank you for your excellent service.
Stayed 2 nights in Sep 2025

8/10 Good

Abram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

Beds were comfortable, food very nice, staff were very helpful indeed
Stayed 1 night in Aug 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service

Friendly staff, Clean rooms, but stuffy

The staff are friendly and welcoming. The rooms were very clean. However, in August, our rooms were extremely hot- no air circulation. The window only opens a few inches on the top. The plastic desk fan doesn’t help. The food at the restaurant was very good.
Stayed 6 nights in Aug 2025