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HYATT house Houston/Galleria

3.0 star property

Photo gallery for HYATT house Houston/Galleria

BBQ/picnic Area
Exterior
Premium bedding, down duvets, Select Comfort beds, in-room safe
Bar (on property)
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
3440 Sage Rd, Houston, TX, 77056
  • Place, Richmond Avenue
    ‪2 min walk‬
  • Place, Gerald D. Hines Waterwall Park
    ‪12 min walk‬
  • Place, The Galleria
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Select Comfort beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed

7.2 out of 10
Good
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds, Accessible, Bathtub

  • 67 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 3,532 reviews
The price is NZ$209
includes taxes & fees
5 Apr - 6 Apr
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the area

Houston

With a stay at HYATT house Houston/Galleria in Houston (Greater Uptown), you'll be a 5-minute drive from Houston Arboretum and Nature Center and 5 minutes from Memorial Park. .This hotel is 6.1 mi (9.8 km) from Houston Zoo and 6.2 mi (10 km) from Children's Museum of Houston.

What's nearby

  • Richmond Avenue - 2 min walk - 0.2 km
  • Gerald D. Hines Waterwall Park - 12 min walk - 1.0 km
  • Williams Tower - 13 min walk - 1.2 km
  • The Galleria - 13 min walk - 1.2 km
  • Westheimer Road - 13 min walk - 1.2 km

Getting around

  • Ensemble/HCC Station - 8 min drive
  • Kinder Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 37 min drive

Restaurants

  • ‪Nordstrom Ebar - ‬12 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Jack in the Box - ‬11 min walk

About this property

HYATT house Houston/Galleria

HYATT house Houston/Galleria offers 147 accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 147 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your Select Comfort bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a communal living room.
You can enjoy a meal at the restaurant serving the guests of HYATT house Houston/Galleria, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
HYATT house Houston/Galleria has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 250 per stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per week (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house Houston/Galleria
HYATT house Houston/Galleria Aparthotel
HYATT house Houston/Galleria Aparthotel Houston
HYATT house Houston/Galleria Houston
Houston Summerfield Suites
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Houston Galleria
HYATT house HoustonGalleria H
Hyatt House Houston Galleria
HYATT house Houston/Galleria Hotel
HYATT house Houston/Galleria Houston
HYATT house Houston/Galleria Hotel Houston

HYATT house Houston/Galleria Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1012 reviews
Rating 8 - Good. 226 out of 1012 reviews
Rating 6 - Okay. 151 out of 1012 reviews
Rating 4 - Poor. 95 out of 1012 reviews
Rating 2 - Terrible. 120 out of 1012 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

gary

Liked: Amenities
Disliked: Cleanliness, staff & service
No room service
Stayed 3 nights in Dec 2025

6/10 Okay

LaToya

Travelled with family
Liked: Staff & service, amenities
Having exterminator come in to get rid of ants. Found some in kitchen area.
Stayed 2 nights in Dec 2025

2/10 Terrible

CATHERINE

Travelled with partner
Disliked: Cleanliness
Firstly, it was not mentioned on the app while booking, that a parking space of $25 will be paid in the hotel…I had to make 3days . Secondly, after the first night, I went out all day, came back to meet an untidy room, the room wasn’t cleaned .. had to ask for the room to be cleaned the next day.
Stayed 3 nights in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

6/10 Okay

Aneliz

Stayed 4 nights in Dec 2025

8/10 Good

Brenda

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Good stay for the price!
Stayed 8 nights in Nov 2025

10/10 Excellent

Rene

Stayed 2 nights in Dec 2025

2/10 Terrible

Rabia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not good bad people at reception in the morning
Stayed 3 nights in Nov 2025

10/10 Excellent

Marzio

Stayed 6 nights in Nov 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were very neat and clean. The only issue I had was no dish liquid to clean the kitchen, and plus parking fee should be mentioned upon booking, and it should be actual parking lot security since we have to pay. Fee
Stayed 1 night in Nov 2025

2/10 Terrible

tracie

Disliked: Cleanliness, staff & service, amenities
The entire property was poorly maintained. Has a bad odor. Old out dated. They charge for parking yet the garage stayed open the first 2 days I arrived. My room had not been cleaned upon check in on Thursday & remained filthy the ENTIRE five days, only my bed was changed. Mold in the shower, rust on the shower ceiling, the front desk staff did not ask for ID to give out addt’l room keys when you enter from the street at almost midnight. The district manager Francisco, doesn’t care whatsoever. No way this place is 3.9 stars. Worse than Motel 8, should cost $19.99 per night. My dog has stayed at better daycares. Signed, Tracie Bell.
Stayed 4 nights in Nov 2025

8/10 Good

Laiq

Stayed 1 night in Nov 2025

4/10 Poor

Yaira

Travelled with family
Staff was very rude
Stayed 3 nights in Nov 2025

8/10 Good

Yuliia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room big, all is well. Clean but not perfect clean.I just picky). I dont like smell in hotel, just dont like pafum, but again : i am picky). But ganeraly all well. I am glad i had small kitchen.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thang

Stayed 2 nights in Nov 2025

10/10 Excellent

Shanira

Stayed 3 nights in Nov 2025

6/10 Okay

Fernando

Travelled with family
Liked: Cleanliness, property conditions & facilities
I requested full service for my room twice, but unfortunately, neither time did I receive it. Apparently, they only provide towels. Furthermore, the hotel charges $20 per night for parking in a parking lot that is almost empty.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jahi

Stayed 1 night in Nov 2025

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, amenities
The Hotel Restaurant was closed. We specifically book hotels with their own restaurants after a long day of travel so we don't have to go back out and eat dinner. The Hotel was dirty everywhere - Hallways, elevators, entry, parking garage etc. Looks like the don't own a vacuum cleaner. The breakfast was subpar. The Scrambled eggs were a giant block of egg and the fruit was brown and very nasty. This hotel doesn't deserve the name "Hyatt" to be associated with it.
Stayed 1 night in Nov 2025

10/10 Excellent

noah

Stayed 1 night in Nov 2025

6/10 Okay

Sofia

Travelled with group
The room I stayed in needs some love and attention. The carpet needs to be replaced, and the ceiling was dirty from the ac vent. The door locked but not very securely. There was a gap all around the door, the light from the hall was coming through those gaps. I put a chair with my luggage on it in front of the door to try to make the room a little more secure. The fridge did not cool very well and it had a foul order. Needs to be cleaned. Pros: The bed was comfortable and linens clean. The shower had good water pressure and the blow dryer worked well. Usually blow dryers in hotel rooms don't work that great but this one was good.
Stayed 2 nights in Nov 2025

2/10 Terrible

Cyril

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the hotel failed to clean my room for five days, and when I went to the front desk—frustrated and simply asking to speak with a manager—they refused. Instead, they called the police, falsely claiming I was yelling. The officers arrived and immediately left, stating the call was a waste of their time. Second, the hotel never disclosed the additional $25 daily parking fee. When I questioned it, they insisted a sign on the reception wall was sufficient notice, then threatened to tow my car and evict me. Overall, the property is poorly maintained, and the front-desk staff are unprofessional and rude. There are far better hotels in the Galleria area at the same price point—without surprise fees, unclean conditions, or staff who call the police rather than allow guests to speak with a manager.
Stayed 1 night in Nov 2025

10/10 Excellent

Jade

Stayed 1 night in Nov 2025

2/10 Terrible

Cyril

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were very rude.
Stayed 28 nights in Oct 2025

6/10 Okay

stella

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
I will not want to stay In Hyatt Houston again, I can try other Hyatt. Great place but i am not impressed
Stayed 2 nights in Oct 2025