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HYATT house Houston/Galleria

3.0 star property

Photo gallery for HYATT house Houston/Galleria

BBQ/picnic Area
Premium bedding, down duvets, Select Comfort beds, in-room safe
Exterior
Restaurant
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
3440 Sage Rd, Houston, TX, 77056
  • Place, Richmond Avenue
    ‪2 min walk‬
  • Place, Gerald D. Hines Waterwall Park
    ‪12 min walk‬
  • Place, The Galleria
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Select Comfort beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed

7.2 out of 10
Good
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds, Accessible, Bathtub

  • 67 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Houston

With a stay at HYATT house Houston/Galleria in Houston (Greater Uptown), you'll be a 5-minute drive from Houston Arboretum and Nature Center and 5 minutes from Memorial Park. .This hotel is 6.1 mi (9.8 km) from Houston Zoo and 6.2 mi (10 km) from Children's Museum of Houston.

What's nearby

  • Richmond Avenue - 2 min walk - 0.2 km
  • Gerald D. Hines Waterwall Park - 12 min walk - 1.0 km
  • Williams Tower - 13 min walk - 1.2 km
  • The Galleria - 13 min walk - 1.2 km
  • Westheimer Road - 13 min walk - 1.2 km

Getting around

  • Ensemble/HCC Station - 8 min drive
  • Kinder Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 37 min drive

Restaurants

  • ‪Nordstrom Ebar - ‬12 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Jack in the Box - ‬11 min walk

About this property

HYATT house Houston/Galleria

HYATT house Houston/Galleria offers 147 accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 147 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your Select Comfort bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a communal living room.
You can enjoy a meal at the restaurant serving the guests of HYATT house Houston/Galleria, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
HYATT house Houston/Galleria has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 250 per stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per week (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house Houston/Galleria
HYATT house Houston/Galleria Aparthotel
HYATT house Houston/Galleria Aparthotel Houston
HYATT house Houston/Galleria Houston
Houston Summerfield Suites
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Houston Galleria
HYATT house HoustonGalleria H
Hyatt House Houston Galleria
HYATT house Houston/Galleria Hotel
HYATT house Houston/Galleria Houston
HYATT house Houston/Galleria Hotel Houston

HYATT house Houston/Galleria Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 425 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 110 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Michelle

The date was wrong i selected 2/1/26 -2/2/26. So i never got to experience my stay and lost $135
Stayed 1 night in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Stayed 3 nights in Jan 2026

4/10 Poor

Kimberly

The hotel overall was very old and felt wet. The elevator stopped working and in the room had a smell. The refrigerator was loud and the heat stopped working on my last day. Will never stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

John, MANDEVILLE

Stayed 2 nights in Jan 2026

4/10 Poor

Derrick

Business traveller
Disliked: Cleanliness, property conditions & facilities
Poor hospitality, was not welcoming, completely disrupted my Houston experience. The gym was flooded with water coming through lights in the ceiling and the staff was so not alarmed. and the toilet in the room was broken. All of these issues started on day one and not much changed during the remaining time of our stay. I plan to shar my experience on on social media.
Stayed 3 nights in Jan 2026

2/10 Terrible

Mariam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am absolutely furious about our experience at this hotel. We booked through Hotels.com for a medical procedure, and while the initial interaction seemed promising, things quickly fell apart. The online photos promised a clean, comfortable environment, but we found a filthy room with stained carpets, mold on the walls and sofa, and dirty bedding. Given the medical nature of our visit, cleanliness was non-negotiable, and we were deeply concerned about infection. Initially, the hotel staff seemed somewhat helpful, but the issues really began when we sought resolution. After the manager eventually approved a refund, we were still left with the ongoing stress of dealing with the aftermath. Now, a week later, the situation is even worse. Despite multiple attempts to resolve the issue, this hotel staff and Hotels.com has been a nightmare to deal with. Every time we reach out, we’re connected to a different agent, and the cycle repeats. They’ve been trying to contact the hotel, but the property simply does not answer their phones. It’s an endless loop of frustration. In conclusion, while the initial response seemed helpful, the complete lack of follow-through and the ongoing unresponsiveness from both the hotel and Hotels.com is completely unacceptable. I strongly recommend avoiding both the hotel and Hotels.com. This entire experience has been a stressful and infuriating ordeal.
Stayed 4 nights in Jan 2026

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities
This property was a great value for $. Location was outstanding and close to all the major highways. Ideal location
Stayed 2 nights in Jan 2026

4/10 Poor

Gary

Liked: Amenities
The room had furniture that was chipped, scratched, drapes were stained as well as the carpet! The hall carpet was stained! The refrigerator door was dented and tattered shades and no drapes!
Stayed 2 nights in Jan 2026

10/10 Excellent

DONTAViS

Stayed 1 night in Jan 2026

2/10 Terrible

Jayda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Please stay away from this hotel. It smelled like mold and mildew. The carpet was dirty and stained. We checked in and late at night and couldn’t sleep due to the mold smell triggered my allergies. We had to check out the next morning and stayed at another hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

Arielle Olrica Geniphere

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Dec 2025

8/10 Good

Cynthia

Travelled with family
Stayed 7 nights in Dec 2025

10/10 Excellent

Thuong

Stayed 1 night in Dec 2025

8/10 Good

Lilly

Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. Unfortunately, they did not know how to use the fire pit and that was a little disappointing, but overall the stay was comfortable and cute!
Stayed 4 nights in Nov 2025

6/10 Okay

Marissa

Stayed 9 nights in Dec 2025

2/10 Terrible

gary

Liked: Amenities
Disliked: Cleanliness, staff & service
No room service
Stayed 3 nights in Dec 2025

6/10 Okay

LaToya

Travelled with family
Liked: Staff & service, amenities
Having exterminator come in to get rid of ants. Found some in kitchen area.
Stayed 2 nights in Dec 2025

2/10 Terrible

CATHERINE

Travelled with partner
Disliked: Cleanliness
Firstly, it was not mentioned on the app while booking, that a parking space of $25 will be paid in the hotel…I had to make 3days . Secondly, after the first night, I went out all day, came back to meet an untidy room, the room wasn’t cleaned .. had to ask for the room to be cleaned the next day.
Stayed 3 nights in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

6/10 Okay

Aneliz

Stayed 4 nights in Dec 2025

8/10 Good

Brenda

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Good stay for the price!
Stayed 8 nights in Nov 2025

10/10 Excellent

Rene

Stayed 2 nights in Dec 2025

2/10 Terrible

Rabia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not good bad people at reception in the morning
Stayed 3 nights in Nov 2025