Comfort Suites Benton Harbor - St. Joseph

2.5 star property

Photo gallery for Comfort Suites Benton Harbor - St. Joseph

Lobby
Suite, Non Smoking (2 Queen beds With Sofa bed)
Indoor pool, open 6:00 AM to 11:00 AM, pool loungers
Desk, blackout curtains, soundproofing, iron/ironing board
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
1825 Meadowbrook I-94, Exit 29, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪3 min drive‬
  • Place, Intercare Community Health Network
    ‪3 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪32 min drive‬

Room options

Suite, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non Smoking (2 Queen beds With Sofa bed)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Benton Harbor

Located in Benton Harbor, Comfort Suites Benton Harbor - St. Joseph is within a 15-minute drive of Lake Michigan and Silver Beach. .This hotel is 2.4 mi (3.9 km) from Intercare Community Health Network and 2.8 mi (4.6 km) from Lake Michigan College.

What's nearby

  • Lake Michigan College - 3 min drive - 4.2 km
  • Intercare Community Health Network - 3 min drive - 3.9 km
  • Lakeland Regional Medical Center - 6 min drive - 6.4 km
  • 12 Corners Vineyards - 6 min drive - 9.1 km
  • Silver Beach - 9 min drive - 8.6 km

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • South Bend Intl. Airport (SBN) - 36 min drive

Restaurants

  • ‪Chick-Fil-A - ‬12 min walk
  • ‪Grand Crossing Bar & Grill - ‬4 min drive
  • ‪Good Fortune Restaurant - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪La Perla Produce - ‬3 min drive

About this property

Comfort Suites Benton Harbor - St. Joseph

Hotel in Benton Harbor with a fitness center and a 24-hour business center
Comfort Suites Benton Harbor - St. Joseph offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benton Harbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Benton Harbor? This hotel has 1200 square feet (108 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Benton Harbor
Comfort Suites Hotel Benton Harbor
Comfort Suites Benton Harbor St. Joseph Hotel
Comfort Suites Benton Harbor St. Joseph
Comfort Suites Benton Harbor - St. Joseph Hotel
Comfort Suites Benton Harbor - St. Joseph Benton Harbor
Comfort Suites Benton Harbor - St. Joseph Hotel Benton Harbor

Comfort Suites Benton Harbor - St. Joseph Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 286 out of 1004 reviews
Rating 8 - Good. 273 out of 1004 reviews
Rating 6 - Okay. 175 out of 1004 reviews
Rating 4 - Poor. 139 out of 1004 reviews
Rating 2 - Terrible. 131 out of 1004 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Dannielle, Covert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Samantha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Hotel is conivently located. Cleaning could use a little more attention.
Stayed 1 night in Aug 2025

8/10 Good

Cheryl

Travelled with family
Liked: Staff & service, room comfort
Although there were obvious areas of deep cleaning (such as the bathroom tub, around the sofa and walls), it was clean enough to stay in. The room chair was hard to move around and could have been updated and the sofa bed mattress was really disgusting and uncomfortable to sleep on.
Stayed 2 nights in Sep 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a deep cleaning

Bathroom Dirty sink, toilet, tub, floor Spots on couch Holes in room darkening drapes 3" spot on drapes
Stained toilet
Dirty floor behind toilet
Stained and dirty tub
Stayed 1 night in Sep 2025

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the freeway (there was construction at the time, but nothing too horrid for Michigan). Great staff, they were very friendly and also able to accommodate a late checkout. Comfy bed and clean room/bathroom. Would not recommend breakfast unless you absolutely have to. Overall, a lovely stay!
Stayed 2 nights in Sep 2025

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities, room comfort
Our room smelled of mildew, missing light fixture covers & had a broken toilet seat cover. Thankfully we were only here to sleep. Definitely wouldn’t recommend.
Stayed 2 nights in Sep 2025

2/10 Terrible

jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I made the reservation at this hotel, I was looking for a place to stay with my pet. My reservation said it was with a dog, but when we arrived, they didn't allow pets. I need my money back because I had to pay for the night at another hotel.
Stayed 1 night in Aug 2025

4/10 Poor

SANDY

Liked: Cleanliness
Disliked: Property conditions & facilities

Too expensive for experience

Clean room but old, damaged furniture. No USB connections available (outdated). Not many bathroom amenities. Breakfast was less than great.
Stayed 1 night in Aug 2025

10/10 Excellent

Debi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. Location worked well for the wedding we attended.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, clean, wonderful staff, easy access, and safe environment.
Stayed 1 night in Aug 2025

6/10 Okay

Rodalin, Woodbridge

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Thank you for the opportunity to share feedback. I believe the place would greatly benefit from some upgrading to make it more comfortable and welcoming. I also noticed that the smell of disinfectant was quite strong and seemed to combine with an unhygienic odor. Improving ventilation and overall cleanliness would help create a fresher and more pleasant environment
Stayed 1 night in Aug 2025

2/10 Terrible

Kennett

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

2/10 Terrible

Markus

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked into room 216 at night. The following morning we discovered that a previous guest had puked in the NE corner of the room. There was dried puke stain on the wall and a dried pile of puke on the carpet behind the side table by the sofa. The room service apparently overlooked this during room cleaning and they rented this room in these conditions. Hotel management came up to room and took a picture upon complaint. We asked for a comp. No refund or future credit given even after later complaints. Travelers beware! A stay there can be very disgusting.
Stayed 2 nights in Aug 2025

8/10 Good

bill

Travelled with partner
Liked: Staff & service, amenities
Liked being close to beaches. Add some heathy options for breakfast
Stayed 2 nights in Aug 2025

6/10 Okay

Jade

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
We stayed three nights. The pool was closed for 3/4 of our stay. Had to kill four bugs in our room. The hotel location itself seemed okay, but the surrounding neighborhoods did not feel safe. The breakfast was mediocre, but we accepted that - as it was free. Cheaper than other hotels in the area. I prefer nicer hotels. But given the price, this was okay for our family.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Far and away the worst hotel I have ever stayed in. Everything was dirty or sticky or both, we checked in late and really had no other option other than to stay, but I wish that we hadn't. My spouse and I were traveling with two children under the age of seven and booked a room with a king size bed and a pull-out couch. The couch looked like there had been a murder and there was literally crusty old vomit on the wall next to the couch. The bathtub was filthy and I made the kids leave their shoes on after I touched the carpet. In my bare feet. I've stayed in a lot of places and have lived in many cities and small towns across America and Europe, and I have never ever stayed in a place as gross as this. The folks who on this place should really be ashamed of themselves.
Stayed 1 night in Aug 2025

4/10 Poor

James

Liked: Staff & service
For the cost i paid was not worth it, it should have been a little more cheaper. The service was great. But the building and rooms and the cable channels. Needs some upgraded, its a ok place but the cost needs to met the building and rooms also cleanness
Stayed 3 nights in Jul 2025

6/10 Okay

Brandi

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

seek other alternatives

the hotel is unjustifiably expensive. it is worn down, dirty, the service is awful, and though they advertise a pool, it always seems to be out of service. other than the location, there is nothing redeeming about this hotel and would strongly suggest looking elsewhere. the pull out sofa was dirty and uncomfortable. the blankets on the bed were gross. the bathroom smelled of mildew and when a toilet got plugged up, there was no one there to take care of it. as i said, look elsewhere!!
Stayed 3 nights in Aug 2025

2/10 Terrible

Morgan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025