Best Western Plus Kelly Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Kelly Inn & Suites

Free full breakfast
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Lobby
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers

Popular amenities

  • Hot tub
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
4915 Southgate Drive, Billings, MT, 59101
  • Rimrock Mall
    ‪4 min drive‬
  • Reef Indoor Water Park
    ‪5 min drive‬
  • Riverfront Park
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub (Moon Over Montana Suite)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Heartland Loft)

  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Cabin Fever Suite)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Mustang Canyon)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Billings

With a stay at Best Western Plus Kelly Inn & Suites in Billings, you'll be within a 5-minute drive of Amend Park and Yellowstone River. .This hotel is 1.3 mi (2.2 km) from Riverfront Park and 1.4 mi (2.2 km) from Norm Schoenthal Island.

What's nearby

  • Rimrock Mall - 4 min drive - 4.2 km
  • Reef Indoor Water Park - 5 min drive - 6.7 km
  • Riverfront Park - 6 min drive - 3.8 km
  • Rocky Mountain College - 7 min drive - 6.5 km
  • MetraPark - 8 min drive - 11.1 km

Getting around

  • Billings Logan Intl. Airport (BIL) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Muzzle Loader Cafe - ‬18 min walk

About this property

Best Western Plus Kelly Inn & Suites

Hotel in Billings with free breakfast and a fitness center
Best Western Plus Kelly Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 50-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary full breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Billings? This hotel has 1495 square feet (139 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,495 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.80 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Rollaway bed fee: USD 10.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

BEST WESTERN Kelly Inn
BEST WESTERN PLUS Kelly Billings
BEST WESTERN PLUS Kelly Inn Billings
Best Western Billings
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Billings Best Western
Plus Kelly & Suites Billings
BEST WESTERN PLUS Kelly Inn Suites
Best Western Plus Kelly Inn & Suites Hotel
Best Western Plus Kelly Inn & Suites Billings
Best Western Plus Kelly Inn & Suites Hotel Billings

Best Western Plus Kelly Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was great for kids, breakfast was good and the air conditioning worked great. The showers leave a little to be desired, they need some updating, and there was a bikini left on the door from the last guest in the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Stayed 2 nights in Mar 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted by friendly and cheerful staff and we were taken care of the whole time. The room was clean and in good working order. We would stay here again if we were in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and convenient to gas and restaurants
Stayed 1 night in Apr 2025

8/10 Good

Frank

Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Dixie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we are in Billings this is the only place we will stay. Close to freeway & restaurants.
Stayed 2 nights in Apr 2025

8/10 Good

JUDIE

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont charge me before i check in

They tried to run my cars before i even checked into the hotel??
Stayed 2 nights in Mar 2025

10/10 Excellent

Sherry

Stayed 1 night in Apr 2025

6/10 Okay

Regina

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyli J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Carly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good beds, good service.
Stayed 1 night in Feb 2025

6/10 Okay

Kayla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Janel

Stayed 1 night in Mar 2025

8/10 Good

Erica

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The third floor ice maker has to be the most disgusting ice I've ever seen. Bed was very comfortable and my room was quiet and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Abigail

Great place
Stayed 2 nights in Feb 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Stayed 2 nights in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch

Front desk employee September helped me through my whole booking process when I called in to book and when I checked in. Very friendly and informative about what to expect during your stay. The room was very clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Perfect for families

This was a great one-night option with the grandkids! They were able to accomodate us with a connecting room so the kids could play together, without running all over the hotel! Breakfast options were the standard, and the breakfast room was a good size, clean, and comfortable. The pool area was wonderful for the kids and they had a great time there! We only stayed one night, but I think this place would be even better for longer stays for families with kids!
Stayed 1 night in Jan 2025

10/10 Excellent

Chrystal

Stayed 1 night in Jan 2025