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The Lodge at Banner Elk

2.5 star property

Photo gallery for The Lodge at Banner Elk

Front of property
Deluxe Suite | Bathroom
Deluxe Suite
Standard Double Room
Deluxe Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View map
1615 Tynecastle Highway, Banner Elk, NC, 28604
  • Place, Lees-McRae College
    ‪17 min walk‬
  • Place, Banner House Museum
    ‪2 min drive‬
  • Place, Sugar Creek Gem Mine
    ‪2 min drive‬

Room options

View all photos for Standard Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Ground Floor

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Double Room, Ground Floor

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Comfort Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Graystone Lodge, an Ascend Collection Hotel
Boone
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,374 reviews
The price is NZ$239
includes taxes & fees
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Graystone Lodge, an Ascend Collection Hotel

About the area

Banner Elk

With a stay at The Lodge at Banner Elk in Banner Elk, you'll be within a 10-minute drive of Sugar Mountain Resort and Lees-McRae College. .This hotel is 11.3 mi (18.2 km) from Grandfather Mountain and 16.5 mi (26.6 km) from Appalachian State University.

What's nearby

  • Lees-McRae College - 17 min walk - 1.4 km
  • Banner House Museum - 2 min drive - 1.7 km
  • Sugar Creek Gem Mine - 2 min drive - 2.4 km
  • Tate-Evans Park - 3 min drive - 2.0 km
  • Elk Statue - 3 min drive - 2.4 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

Restaurants

  • ‪Beech Mountain Resort Cafeteria - ‬15 min drive
  • ‪Beech Mountain Brewing Co. Taproom and Grill - ‬15 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪5506' Skybar - ‬18 min drive

About this property

The Lodge at Banner Elk

The Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature pillowtop mattresses. Refrigerators, microwaves, and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming along with DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Banner Elk? This hotel has 3600 square feet (324 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • Gym

Family friendly

  • Babysitting
  • Children's games
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from October 11 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per day (maximum USD 1799 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 80 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per day (maximum USD 1799 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Banner Elk Lodge

The Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Judith

Liked: Cleanliness
Disliked: Amenities
Courteous staff. The hotel is undergoing renovations and therefore, some things were lacking, such as a place to hang things. Also, room was only cleaned once during a 6 day stay...they wouldn't do more! Also, blowdryers should be provided.
Stayed 6 nights in Feb 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities
Appreciate updates/upgrades. We'll be back!
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Jan 2026

10/10 Excellent

Orasar, Hartwell Ga

Travelled with group
Liked: Cleanliness, staff & service, amenities
At this time you are under construction renovations of the room, so I'd rather not answer that question otherwise our day was good!
Stayed 1 night in Jan 2026

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Near the slopes and places to eat. The staff was very friendly and the room was clean. We parked right outside our door, which was nice as well.
Stayed 2 nights in Dec 2025

8/10 Good

Eliazar

Stayed 1 night in Dec 2025

8/10 Good

Anne

Liked: Cleanliness
The staff were very kind and welcoming however, the name was a little deceiving. It was a small motel, being renovated, but hopefully they will give the lodge atmosphere soon with a roaring fire and more amenities. The breakfast was continental and could be improved.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms and hotel is under renovations and expect that the future of this establishment will be better. But the work was minimally invasive, light breakfast that was included was a good benefit. Location is awesome for the winter activities in town and nearby skiing and hiking.
Stayed 3 nights in Dec 2025

6/10 Okay

ANN

Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are excellent: Amy, Kim,Shannon, Linda and the guy who brought the refrigerator and the guy who helped with the hair dryer.....they need rewards, especially the honesty of Amy! God bless! Breakfast was 😋 yummy!
Stayed 3 nights in Dec 2025

10/10 Excellent

Christina

Great
Stayed 1 night in Dec 2025

4/10 Poor

Hunter

The lodge was great had to cancel last minute and they were u sweat
Stayed 1 night in Dec 2025

2/10 Terrible

Mari

Stayed 1 night in Nov 2025

10/10 Excellent

Chad

Stayed 1 night in Dec 2025

6/10 Okay

Kiran Kumar

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Stayed 2 nights in Dec 2025

2/10 Terrible

Michael

Liked: Cleanliness
Hot tub didn’t work, construction woke us up at 8:00am. This place used to be our favorite but this was the first and probably last since the management change.
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms. Bathrooms are dated.
Stayed 1 night in Dec 2025

10/10 Excellent

Vickie

Stayed 3 nights in Oct 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a old Best Western that was renamed Banner ELK Lodge , very tired and I missed it in the pictures, old everything, no way the ratings represent this Hotel , this rating is not associated with the current renovation, just tired . The bathrooms are just like they were installed probably sometime in the early 70's " very narrow ". I was taken in by the name , reviews " that do not reflect this property " and the Lodge look pictures shown on the internet photos , do not be taken as we were , much nicer Hotels in Boone for a lot less monies and much newer property 15 minutes away . What we were charged was for a much nicer Hotel not this one , and we travel a lot . I can't say I remember staying in a run down Hotel like this in my life , in comparison this was one of worst stays in a life time Sincerely , Paul A.
Stayed 3 nights in Oct 2025

10/10 Excellent

Suresh, Raleigh

Stayed 1 night in Oct 2025

2/10 Terrible

Bob

Liked: Cleanliness, staff & service
Room was cold and cover was not thick enough to get me warm. Could not raise the temperature in my room. So uncomfortable I left a day early losing the $300 I paid.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cathy

Stayed 1 night in Oct 2025

6/10 Okay

JUDY

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property under renovation. Very old with broken tiles on ealkways into room areas and stairds dangerous
Stayed 3 nights in Oct 2025