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Hotel Arista

Property class: 4.5

Photo gallery for Hotel Arista

Front of property – evening/night
Lobby
Reception
Couples treatment room(s), sauna, steam room, body treatments
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
2139 City Gate Ln, Naperville, IL, 60563
  • Place, Topgolf
    ‪11 min walk‬
  • Place, Raging Waves Waterpark
    ‪25 min drive‬
  • Place, Woodfield Mall
    ‪49 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo Naperville Riverwalk by IHG
Naperville
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,000 reviews
The price is NZ$351
includes taxes & fees
31 May - 1 June
Hotel Indigo Naperville Riverwalk by IHG

About the area

Naperville

Located in Naperville, Hotel Arista is in the business district, a 2-minute drive from Topgolf and 5 minutes from Nike Sports Complex. .This luxury hotel is 2.9 mi (4.7 km) from Blackwell Forest Preserve and 4.4 mi (7.1 km) from Centennial Beach.

What's nearby

  • Topgolf - 11 min walk - 1.0 km
  • Chicago Premium Outlets - 9 min drive - 8.1 km
  • Raging Waves Waterpark - 25 min drive - 37.2 km
  • Woodfield Mall - 49 min drive - 42.2 km
  • Rosemont Theatre - 50 min drive - 50.4 km

Getting around

  • West Chicago Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 42 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Delah Coffee - Authentic Arabian Coffee - ‬4 min drive

About this property

Hotel Arista

Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 17 years old are not allowed in the spa.

Make yourself at home in one of the 144 guestrooms featuring refrigerators and DVD players. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can get around on the complimentary shuttle, which operates within 5.00 mi.
Enjoy Italian cuisine at CheFigata, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Naperville? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
CheFigata - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available.
Zorba Lounge - This bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Arista Coffee & Cafe - This café serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arista Coffee & Cafe
  • CheFigata
  • CityGate Grille
  • Zorba Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 14.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1001 reviews
Rating 8 - Good. 114 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ahmad, ESCONDIDO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
the room was good the sheets were clean amenities were nice parking was available staff was very courteous gave me water bottle when I asked
Stayed 1 night in Jan 2026

10/10 Excellent

Luke

Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Stayed 1 night in Jan 2026

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities
Every single thing was perfect! So many amenities! I was treated so well! It was perfect! Definitely staying here again! My favorite hotel in Chicago!
Stayed 2 nights in Jan 2026

10/10 Excellent

marlon

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 1 night in Dec 2025

10/10 Excellent

Martesha

Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I’ve ever stayed in. Will definitely be coming back.
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and wonderful installations
Stayed 1 night in Jan 2026

2/10 Terrible

George

Stayed 2 nights in Dec 2025

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

10/10 Excellent

Cullen

Stayed 1 night in Dec 2025

6/10 Okay

Marie

Liked: Room comfort
Disliked: Staff & service
That housekeeping staff was definitely on holiday mode which I understand BUT do not appreciate. The attention to detail was really lacking.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The overall experience was fantastic
Stayed 3 nights in Dec 2025

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Cleanliness
Took 6 rooms to find one with a smaller amount of mold -disappointing, but the staff was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, always clean and staff is so helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Wendell

All of it
Stayed 2 nights in Sep 2025

6/10 Okay

Todd

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition, and the staff was courteous. At the high full room rate I was expecting more people at the hotel. It was empty so I would have been more relaxed at a hotel for less money and more people.
Stayed 1 night in Dec 2025

10/10 Excellent

jaqueline

Stayed 1 night in Dec 2025

10/10 Excellent

Cami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Dining available, parking garage. Friendly staff, rooms were spacious, beds comfy. Nice central location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Manu K

Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, convenient location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities
The hotel was great. The staff was wonderful! Our room was spacious and very clean. I would definitely stay here again. It’s a convenient location in Chicago’s western suburbs.
Stayed 1 night in Dec 2025

10/10 Excellent

Yahaira

Stayed 1 night in Dec 2025

10/10 Excellent

Mikah

Stayed 1 night in Dec 2025