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Hotel Dene & Conference Centre

3.5 star property

Photo gallery for Hotel Dene & Conference Centre

Terrace/patio
Standard Room, 2 Queen Beds
Exterior
Breakfast and dinner served
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Place, Casino Dene
    ‪6 min walk‬
  • Place, Cold Lake Marina
    ‪15 min drive‬
  • Place, Kinosoo Beach
    ‪15 min drive‬

Room options

View all photos for King Suite

Pillow-top beds, desk, laptop workspace, blackout curtains

King Suite

  • Sleeps 3

View all photos for Standard King

Standard King

Standard King

9.4 out of 10
Exceptional
(41 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite

King Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

North America

What's nearby

  • Casino Dene - 6 min walk - 0.6 km
  • Cold Lake Marina - 15 min drive - 20.5 km
  • Kinosoo Beach - 15 min drive - 20.2 km
  • Cold Lake Provincial Park - 20 min drive - 23.0 km
  • Meadow Lake Provincial Park - 57 min drive - 62.7 km

Restaurants

  • ‪7-Eleven - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Beantrees Cafe - ‬8 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Original Joe's - ‬8 min drive

About this property

Hotel Dene & Conference Centre

Hotel Dene & Conference Centre offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

Stay in one of 120 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
You can enjoy a meal at BirchBark Bistro serving the guests of Hotel Dene & Conference Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
BirchBark Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BirchBark Bistro

Things to do

  • 24-hour gym
  • 40 slot machines
  • 5 gaming tables
  • Billiards/pool table
  • Casino (25,000 square foot of space)
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 16 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 26.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 26.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 548 reviews
Rating 8 - Good. 144 out of 548 reviews
Rating 6 - Okay. 33 out of 548 reviews
Rating 4 - Poor. 20 out of 548 reviews
Rating 2 - Terrible. 24 out of 548 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Albert

Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

Laurie, Edmonton

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was good, but the room had issues with the bathroom sink not draining and with no power to the receptacle for a blow dryer.
Stayed 1 night in Dec 2025

2/10 Terrible

Qiyue

Liked: Cleanliness, property conditions & facilities
Second time in a row. Asked for late checkout upon checkin, front desk said they can give me until 12pm. Next day they start banging on my doors at 11am sharp. I go answer and they’re like “you gonna leave the room or extend another day” with an attitude like I’m late on rent payment. Upon checking out I complain to front desk; I politely explain what happened however she clearly did not care, simply saying ok after each of my sentences and never even asking for my name or room number.
Stayed 1 night in Dec 2025

10/10 Excellent

Jesse

Stayed 2 nights in Dec 2025

10/10 Excellent

Shan

Liked: Cleanliness, amenities, property conditions & facilities
Nice place , clean , full breakfast ,friendly employees !Shower water is powerful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bernard

Stayed 2 nights in Dec 2025

8/10 Good

duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should update there tv stations as most people are men and no sports channels that have hockey on them
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, amenities
Room was clean, the electrical outlets were not secured to the wall so they came out when i unplugged things. Breakfast was good. Staff was polite and kind
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities
Great rooms, art in the hotel, excellent breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Cae Nyner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities
Everything was just perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, amenities
Always awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience for my grandparents which is a not an easy task
Stayed 1 night in Oct 2025

6/10 Okay

Ronald

Ok
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
Was the most delicious breakfast served and the staff were very friendly and polite
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2025

10/10 Excellent

Colby

Business traveller, Travelled with partner
Quiet area, very friendly helpful staff, clean, nice building and rooms
Stayed 1 night in Oct 2025

8/10 Good

Mervin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't ues gym or hot tub clean room excellent staff
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice quiet sray, clean room and very good breakfasts.
Stayed 3 nights in Sep 2025