6/10 Okay
Verified traveller
21 May 2025
Liked: Room comfort
Disliked: Staff & service
3/5
Power went out and there was no backup power so we spent about 4-5 hours shortly after arrival with no lights, no air conditioning, no tv, and no hot water. Was hopeful that we would be contacted by management to offer an amendment to our reservation in exchange for the services we paid for but did not receive. Unfortunately did not hear from anyone. The next evening we came in to take a shower and there was again no hot water. Took a cold shower and it felt like there was cleaning product still in the bathtub. Very slick-slippery once water in the tub was turned on. Dropped my phone and had to retrieve it from under the bed and was met with what could only have been months of dirt and dust that clearly hadn’t been swept in some time. Beds were comfortable, and there are hangers for your clothes. Coffee is provided in the room as well as at the building for check in down the road. Location is great if you’re visiting any of the local parks areas. You must let the cashier know you are staying at the black bear lodge in order to get your free coffee at the check in building. All of the local shops close by 8-9 so make sure you check them out earlier in the day.
Verified traveller
Stayed 2 nights in May 2025