4/10 Poor
Evan
Travelled with family
18 Mar 2025
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room 207B specifically was the unit I rented. Booked for 4 nights total. When we arrived, we checked the unit for any damages etc. Upon review we found the following items: couch cushions with numerous stains on them, window curtains in the bedroom with numerous stains on the lower portion, windows that were not sealed and let in either hot or cold air depending on the outside temperature, and a damaged closet door inside the bathroom from an entry door hitting in the same location. Additionally, we found ants in the bedroom, which we believe were coming in through the broken seal on the exterior window.
Just to note, level 2 has a landing on the lake side that everyone decides to use as a smoking platform, which is basically right next to the unit's outdoor patio/balcony. Hard to enjoy the balcony unless you wanted to smell like smoke. Not ideal for if you have kids either, since they end up smelling like smoke if they sit on the balcony while people decide that's the perfect place to smoke with no consideration for others.
Very nice staff working, but do not recommend this property for the reasons listed above.
Evan
Stayed 4 nights in Mar 2025