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SureStay Hotel by Best Western Brownsville

2.5 star property

Photo gallery for SureStay Hotel by Best Western Brownsville

Lobby
Room amenity
Restaurant
Individually furnished, desk, laptop workspace, blackout curtains
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View map
825 N Expressway, Brownsville, TX, 78520
  • Place, Gladys Porter Zoo
    ‪3 min drive‬
  • Place, Sunrise Mall
    ‪3 min drive‬
  • Place, Valley Baptist Medical Center
    ‪4 min drive‬
  • Airport, Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is NZ$118
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About the area

Brownsville

When you stay at SureStay Hotel by Best Western Brownsville in Brownsville, you'll be in the historical district, within a 5-minute drive of Camille Lightner Playhouse and Gladys Porter Zoo. .This hotel is 1.4 mi (2.3 km) from Resaca de la Palma Battlefield and 2 mi (3.2 km) from Dean Porter Park.

What's nearby

  • Gladys Porter Zoo - 3 min drive - 3.8 km
  • Sunrise Mall - 3 min drive - 3.4 km
  • Historic Brownsville Museum - 3 min drive - 4.2 km
  • Valley Baptist Medical Center - 4 min drive - 2.7 km
  • University of Texas at Brownsville - 4 min drive - 4.9 km

Getting around

  • Brownsville-South Padre Island Intl. Airport (BRO) - 16 min drive

Restaurants

  • ‪Bigo's Bar & Grill - ‬2 min drive
  • ‪Dairy Queen - ‬17 min walk
  • ‪Taqueria Ultimo Taco - ‬9 min walk
  • ‪Jack in the Box - ‬8 min walk
  • ‪Captain Bob's Restaurant - ‬17 min walk

About this property

SureStay Hotel by Best Western Brownsville

Hotel in Brownsville with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Brownsville offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brownsville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 52 individually furnished guestrooms, featuring refrigerators and microwaves. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

Reviews

SureStay Hotel by Best Western Brownsville Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 222 out of 536 reviews
Rating 8 - Good. 128 out of 536 reviews
Rating 6 - Okay. 80 out of 536 reviews
Rating 4 - Poor. 49 out of 536 reviews
Rating 2 - Terrible. 57 out of 536 reviews

Reviews

8/10 Good

Leticia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close
Stayed 3 nights in Aug 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing and awesome experience!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Victor J

Travelled with family
Liked: Cleanliness
Looks like it was recently renovated it. Clean rooms and hallways
Stayed 2 nights in Jul 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

jennifer

Stayed 1 night in Jul 2025

6/10 Okay

Rob

Stayed 1 night in Jul 2025

6/10 Okay

Christian

I was disappointed that coffee and “breakfast” ends at 9:30 am. If you do not get a cup of coffee by 9:30, it will be put away. Not good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Camilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Boris, Woodstock

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Amenities
Room smelled like mildew and pool was not operational. Breakfast also had very few choices; not even eggs. Otherwise room was fair for the price.
Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Stayed 1 night in Apr 2025

10/10 Excellent

Euro, Pasadena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the place
Stayed 1 night in Jul 2025

10/10 Excellent

Euro Arturo, Pasadena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing place
Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo excelente
Stayed 3 nights in Jul 2025

4/10 Poor

Elsa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Abdulganiyy

Stayed 2 nights in Jul 2025

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My trip was pretty good the only reason I’m giving it a 4 cuz the food it would of been better if it had better breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Alma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was nice. Beds are comfy. The only issue we had was the A/C wasn't working properly. They came and checked it, but unfortunately didn't help much.
Stayed 1 night in Jul 2025

10/10 Excellent

Juanita

Stayed 1 night in Jun 2025

10/10 Excellent

Juana

Stayed 1 night in Jun 2025

4/10 Poor

Miguel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Crystal

Travelled with family and small children
Disliked: Amenities
My tv did not work in the room, front desk attempted to help, she stated would call Direct TV. She never came back to tell me a status, didn’t apologize, I was not offered another room or some type of compensation. If it is part of what I’m paying for I should have it. My family and I were not able to just relax and enjoy our stay. In the morning when she asked how everything was I told her terrible my tv didn’t work and the only response I got was as that I was the only one. I will never be staying here or recommending this hotel to anyone.
Stayed 1 night in Jun 2025

10/10 Excellent

El

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Rachell

The breakfast was continental. There was a fridge & microwave in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice room and very friendly staff
Stayed 2 nights in Jun 2025