2/10 Terrible
MARY
3 Aug 2025
Received an email that check in was 3PM. We arrived at 3 and were told “I don’t know why they send those emails out. Our check in time is 4PM”. Came back at 4PM, checked in & received our key and at that requested daily towel service. We went to the room and the cleaning person was still working and said to come back in 15 minutes.
Bathroom door knob halfway off & door wouldn’t close all the way. Cheap mattress so if the other person in the bed rolled over the entire mattress bounced up & down.
No clock radio in the room. Called the front desk, woke up a man who could not say why there was no clock in the room.
Next day left & came back in the evening only to discover that the room had not been cleaned. We did not have the ‘Do Not Disturb’ sign out. Called the front desk, no answer. Went down and knocked on the door and woman asked if we requested service. We were puzzled why one would have to request it after paying $358 per night! She agreed to give us fresh towels and brought them. Would never stay there again.
MARY
Stayed 2 nights in Aug 2025




















