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Quality Inn & Suites New Castle

2.5 star property

Photo gallery for Quality Inn & Suites New Castle

Standard Room, 2 Queen Beds, Non Smoking
Exterior
Fitness facility
Free daily continental breakfast
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪18 min walk‬
  • Place, Scottish Rite Cathedral
    ‪7 min drive‬
  • Place, Grove City Premium Outlets
    ‪25 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites New Castle by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 635 reviews
The price is NZ$244
includes taxes & fees
1 Apr - 2 Apr
Holiday Inn Express & Suites New Castle by IHG

About the area

New Castle

With a stay at Quality Inn & Suites New Castle in New Castle, you'll be within a 5-minute drive of Cascade Park and New Castle Primary Care. .This hotel is 2.4 mi (3.9 km) from Hospital Butler Memorial and 2.8 mi (4.5 km) from Immanuel Episcopal Church.

What's nearby

  • Cascade Park - 18 min walk - 1.5 km
  • Scottish Rite Cathedral - 7 min drive - 4.6 km
  • Lawrence County Fair - 7 min drive - 8.8 km
  • Grove City Premium Outlets - 25 min drive - 31.9 km
  • Covelli Centre - 32 min drive - 47.0 km

Getting around

  • Youngstown, OH (YNG-Youngstown - Warren Regional) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Hugger Mugger - ‬3 min drive
  • ‪Mr Pizza - ‬3 min drive
  • ‪VentiSei Winery - ‬4 min drive
  • ‪Dunkin' - ‬3 min drive

About this property

Quality Inn & Suites New Castle

Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Quality Inn & Suites New Castle. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 880 reviews
Rating 8 - Good. 261 out of 880 reviews
Rating 6 - Okay. 98 out of 880 reviews
Rating 4 - Poor. 30 out of 880 reviews
Rating 2 - Terrible. 41 out of 880 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel, slightly outdated, could use new floors and larger TVs with more channels however, there is parking for truckers/semi. Good breakfast. Comfy bed. Very large jetted tub in the suites. Even if slightly outdated, its still a GREAT hotel, we loved it, and will certainly be back here when in town.
Stayed 3 nights in Dec 2025

6/10 Okay

DEVONN

Liked: Staff & service
Disliked: Cleanliness, amenities
My room when I arrived was not in good condition there were several things wrong. But the only reason I gave it an okay rating is that the staff was more than nice and will to solve the problems! The They ended up getting me another room and everything was good from there.
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Stayed 1 night in Dec 2025

2/10 Terrible

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Heaven

Liked: Cleanliness, amenities, property conditions & facilities
Clean and decent continental breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was excellent for all the time that we stayed there. Almost 3 months or a little over this hotel was extend stay/home.
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Antonella

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean!
Stayed 5 nights in Nov 2025

10/10 Excellent

DENISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always difficult to judge a hotel by the online photos, so I was pleasantly surprised to find this location was clean and well kept with friendly, accommodating staff. The handicap accessible room we had had a great walk in shower with hand-held sprayer. We will definitely make this a regular stay when we visit family.
Stayed 4 nights in Nov 2025

8/10 Good

Debra, Newmarket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff were great. The place needs updating but a good stay.
Stayed 1 night in Nov 2025

6/10 Okay

PETER

Travelled with family
Liked: Staff & service
Staff was great Floor in room appeared to be dirty and we found a dead bug. Future updating is needed .
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
It was very nice and the staff was friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kleber M

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great rooma and staff
Stayed 6 nights in Oct 2025

10/10 Excellent

Tonya, Great Valley

Stayed 1 night in Oct 2025

10/10 Excellent

Charleen

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, everyone was friendly, asked if needed anything else
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was neat and clean. There were plenty of towels. All of the appliances worked. I was comfortable during my stay.
Stayed 2 nights in Oct 2025

8/10 Good

Rian

Stayed 1 night in Oct 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. Room was clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t eat breakfast yet calm down
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service
Staff was amazing
Stayed 7 nights in Oct 2025

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
This is an older hotel so a lot of consideration needs to be given. Parking was adequate, access into the building was hindered by some low stairs. Lobby is small and "functional". Biggest issue is multiple floors, no elevator. Yee using was strictly over air. Internet was basic, but you can BUY better service. Biggest issue we had was attempting to contact the hotel by phone. We had an issue in our way to the hotel, nope can't call them. It is a Quality Inn, you get what you pay for
Stayed 1 night in Oct 2025