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Quality Inn & Suites New Castle

2.5 star property

Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout curtains
Property amenity
Exterior
Fitness facility
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪18 min walk‬
  • Place, Scottish Rite Cathedral
    ‪7 min drive‬
  • Place, Grove City Premium Outlets
    ‪25 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

New Castle

With a stay at Quality Inn & Suites New Castle in New Castle, you'll be within a 5-minute drive of Cascade Park and New Castle Primary Care. .This hotel is 2.4 mi (3.9 km) from Hospital Butler Memorial and 2.8 mi (4.5 km) from Immanuel Episcopal Church.

What's nearby

  • Cascade Park - 18 min walk - 1.5 km
  • Scottish Rite Cathedral - 7 min drive - 4.6 km
  • Grove City Premium Outlets - 25 min drive - 31.9 km
  • Slippery Rock University of Pennsylvania - 26 min drive - 39.1 km
  • Covelli Centre - 32 min drive - 47.0 km

Getting around

  • Youngstown, OH (YNG-Youngstown - Warren Regional) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Hugger Mugger - ‬3 min drive
  • ‪VentiSei Winery - ‬4 min drive
  • ‪Mr Pizza - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive

About this property

Quality Inn & Suites New Castle

Hotel in New Castle with free breakfast and a fitness center
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Quality Inn & Suites New Castle. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 437 out of 854 reviews
Rating 8 - Good. 254 out of 854 reviews
Rating 6 - Okay. 95 out of 854 reviews
Rating 4 - Poor. 28 out of 854 reviews
Rating 2 - Terrible. 40 out of 854 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was neat and clean. There were plenty of towels. All of the appliances worked. I was comfortable during my stay.
Stayed 2 nights in Oct 2025

8/10 Good

Rian

Stayed 1 night in Oct 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. Room was clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t eat breakfast yet calm down
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service
Staff was amazing
Stayed 7 nights in Oct 2025

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
This is an older hotel so a lot of consideration needs to be given. Parking was adequate, access into the building was hindered by some low stairs. Lobby is small and "functional". Biggest issue is multiple floors, no elevator. Yee using was strictly over air. Internet was basic, but you can BUY better service. Biggest issue we had was attempting to contact the hotel by phone. We had an issue in our way to the hotel, nope can't call them. It is a Quality Inn, you get what you pay for
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed our stay
Stayed 3 nights in Oct 2025

8/10 Good

Charles

OK
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Business traveller
Liked: Staff & service
Very good experience. Staff was very good. Room was nice and clean.
Stayed 6 nights in Oct 2025

6/10 Okay

JESSICA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff was super friendly. The room was dated, and the AC kinda had a smell to it.
Stayed 2 nights in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
All safe and good greatstaff
Stayed 1 night in Oct 2025

8/10 Good

Tan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the night light in the bathroom.
Stayed 6 nights in Oct 2025

8/10 Good

Harikharan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is safe though at first it seemed not due to the site's placement. The room was good. But it was a bit lonely since it was 1 hour drive from the city of Pittsburgh. Otherwise staffs were gentle and helpful. Thanks team!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made my stay very comfortable. I dont usually travel alone but I did feel safe & everyone was very nice
Stayed 4 nights in Oct 2025

6/10 Okay

holly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Checkin was okay. We were put in a room in the "basement" floor where there were maybe 6 rooms. As soon as we opened the door, the smell was pretty bad. It smelled like dog urine/mildew. We had to spray our perfume around the room. The bed itself was clean and comfortable. There was a plastic fork, along with some "dirt" above the coatrack ledge. Someone was propping the door open on the side door close to our room which did not feel very safe. Our check out process went well.
Stayed 1 night in Oct 2025

6/10 Okay

Stacey

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Cristina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel for the price and for a 2 star hotel. Very clean, renovated atvsome point. Great location with lots of parking. An area out back for dogs. Breakfast was crowded but they restocked constantly. Staff was wonderful. Would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Danny

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 6 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
My dog the first night was a little anxious and the staff assured us that he was not being to bad. I will stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chiann

Stayed 2 nights in Sep 2025