The PM staff at the hotel were friendly, and the breakfast was okay. However, I encountered significant issues with printing documents for work—it took nearly an hour to connect to the printer and actually print them out. I also paid for a late checkout, but I was only granted an additional hour past their standard checkout time. Having stayed at many hotels for work, I found them quite lacking in flexibility compared to others. If I return to Helena for work, I won't choose this hotel again. So far, I can recommend DoubleTree by Hilton Helena, as they offer an excellent breakfast and are very accommodating with early check-ins and late checkouts.