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Hotel Arts

4.0 star property

Photo gallery for Hotel Arts

Luxury Suite, 1 King Bed, Balcony
2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Lobby lounge
Meeting facility
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
119 12th Ave SW, Calgary, AB, T2R 0G8
  • Place, Calgary Tower
    ‪6 min walk‬
  • Place, Calgary TELUS Convention Centre
    ‪8 min walk‬
  • Place, BMO Centre
    ‪8 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪15 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Balcony, Pool View

Luxury Suite, 1 King Bed, Balcony, Pool View | Balcony view

Luxury Suite, 1 King Bed, Balcony, Pool View

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(87 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Balcony

Luxury Room, 2 Queen Beds, Balcony

Luxury Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(65 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.0 out of 10
Wonderful
(91 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony

Luxury Suite, 1 King Bed, Balcony

Luxury Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Calgary

A stay at Hotel Arts places you in the heart of Calgary, within a 15-minute walk of Stampede Park and Calgary Tower. .This hotel is 0.4 mi (0.7 km) from BMO Centre and 0.4 mi (0.7 km) from Calgary TELUS Convention Centre.

What's nearby

  • 17 Avenue SW - 5 min walk - 0.4 km
  • Calgary Tower - 6 min walk - 0.6 km
  • Stephen Avenue - 6 min walk - 0.6 km
  • Calgary TELUS Convention Centre - 8 min walk - 0.7 km
  • BMO Centre - 8 min walk - 0.7 km

Getting around

  • 1st Street SW Station - 9 min walk
  • Calgary Heritage Station - 15 min drive
  • Calgary International Airport (YYC) - 21 min drive

Restaurants

  • ‪Bottlescrew Bill's Old English Pub - ‬4 min walk
  • ‪Sunterra Market - ‬4 min walk
  • ‪Greta Barcade - ‬4 min walk
  • ‪Pure Street Food - ‬3 min walk
  • ‪Vintage Chophouse and Tavern - ‬5 min walk

About this property

Hotel Arts

Hotel Arts offers 185 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
Make yourself at home in one of the 185 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy Vietnamese cuisine at Raw Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Calgary? This hotel has 102258 square feet (9500 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Raw Bar - This poolside restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Yellow Door Bistro - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CAD 24 per day)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Raw Bar
  • Yellow Door Bistro

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (102,258 square foot of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 15 to 35 per person
  • Covered self parking fee: CAD 24 per day
  • Covered valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arts Calgary
Arts Hotel
Hotel Arts
Hotel Arts Calgary
Arts Hotel Calgary
Hotel Arts Hotel
Hotel Arts Calgary
Hotel Arts Hotel Calgary

Hotel Arts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1019 out of 1558 reviews
Rating 8 - Good. 318 out of 1558 reviews
Rating 6 - Okay. 135 out of 1558 reviews
Rating 4 - Poor. 46 out of 1558 reviews
Rating 2 - Terrible. 40 out of 1558 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My experience during my stay at Hotel Arts was mixed with disappointment due to the grumpy receptionists at about midnight. I stopped at the reception at midnight and asked for a fresh new towel. There were two staff but one questioned me if one of them left to get a new towel, who would watch the reception? It was midnight, there was almost no guests. At least one of them could leave and grab a towel for me I hoped. It turned out neither of them provided a new towel to me. I then asked where the restaurant is and how much per person for breakfast, so tomorrow I could check out to see if I wanted to have breakfast there. One of the staff reception lost the patience and responded, there, you go and check yourself. The other one was better. He looked at me and responded with a more detailed answer. Having said that, the next morning, staff changed. When I checked out, there was a very nice female reception who provided great customer service to me.
Stayed 1 night in Dec 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Nov 2025

6/10 Okay

Mike

Stayed 1 night in Dec 2025

4/10 Poor

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We made a reservation at the poolside bar after receiving a message from the hotel to do so because they fill up fast- and they do. Our reservation was for 4 PM. We arrived at 3:55 and placed our drink order. After stopping servers that went by multiple times, and entering the restaurant twice, asking for a manager once, we finally received our drinks after over an hour of waiting. The worst part was they sent the poor server out to apologize like a sacrificial lamb when it wasn’t his fault as we had ordered through two people prior. Our bill was over $200, which isn’t a ton, but we were there to be patrons of the bar. You only get three hours, so our reservation was cut down to two hours because we lost an hour sitting and waiting and chasing people down. It was very disappointing as we had done all the right things that hotel suggested to ensure service. Our first round of drinks (3) was compt for full disclosure. If you do plan to attend the hotel pool and have drinks etc, I absolutely recommend a reservation as there were people who came in after us that were disappointed not to get a fireside table.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Perfection !
Stayed 1 night in Dec 2025

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and clean. We were also pleased with the room service and excellent food. Thank you, Jordan & Jennyfer
Stayed 1 night in Nov 2025

10/10 Excellent

Jayrome

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were attentive and friendly. We didn't get a chance to use the amenities but the pool looked nice. Will definitely consider staying here again whenever we're back in Calgary. Thanks!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Stayed 2 nights in Dec 2025

10/10 Excellent

Broden

Stayed 2 nights in Dec 2025

8/10 Good

Clint van

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nauman, Vancouver

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My second stay here and it is now my go to hotel in downtown Calgary. Literally across the street from 3 of the hottest restaurants (Ten Foot Henry, Calcutta Cricket Club, Pat & Betty’s) in the city along with the coolest cocktail bar (Proof). Modern $ spacious rooms, indoor pool & gym as well secured underground parking. Walking distance to everything that matters. Hotel staff is helpful & friendly. Affordable & hyper local considering neighbouring hotels in the sane price point. Highly recommended.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

8/10 Good

Keri

Stayed 1 night in Dec 2025

10/10 Excellent

EILEEN

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Sonia

Stayed 2 nights in Nov 2025

10/10 Excellent

Cheyenne

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 2 nights in Dec 2025

6/10 Okay

Eric

Business traveller
Liked: Cleanliness
Check in was slow and the room key to open the garage door for parking and the elevator didn't work for either. Made for an unpleasant start to the stay. Then there were no spots for parking at all on p1 so parked on P2 only to have a nasty note left from a KMSS employee say it was reserved.
Stayed 1 night in Dec 2025

10/10 Excellent

Paige

Stayed 1 night in Nov 2025

10/10 Excellent

Verne, Drayton Valley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean facilities, friendly courteous staff, and a superb restaurant… all in the downtown heart of Calgary!
Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Great hotel!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

2/10 Terrible

Lance

Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hotel and unique hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Hailey, Castor

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time staying here and we will be back. Our favourite hotel in Calgary so far. The staff were very kind and accommodating. Breakfast was phenomenal! Room was spacious, clean, easily accessible. Even other guys were kind! Recommend it. :)
Stayed 1 night in Nov 2025