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Crystal Hotel

3.5 star property

Photo gallery for Crystal Hotel

Standard Twin Room
Front of property
Reception
Garden view
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ
  • University of Cambridge
    ‪20 min walk‬
  • Addenbrooke's Hospital
    ‪2 min drive‬
  • Royal Papworth Hospital NHS Foundation Trust
    ‪3 min drive‬
  • Cambridge (CBG)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Cambridge by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1007)
The price is NZ$380
for 1 room
includes taxes & fees
2 Jul - 3 Jul
Holiday Inn Express Cambridge by IHG

About the area

Cambridge

With a stay at Crystal Hotel in Cambridge (Queen Edith's), you'll be a 2-minute drive from University of Cambridge and 5 minutes from Addenbrooke's Hospital. .This hotel is 8.2 mi (13.1 km) from Imperial War Museum Duxford and 14.2 mi (22.9 km) from Audley End House.

What's nearby

  • University of Cambridge - 20 min walk - 1.7 km
  • Addenbrooke's Hospital - 2 min drive - 1.7 km
  • Royal Papworth Hospital NHS Foundation Trust - 3 min drive - 2.0 km
  • Anglia Ruskin University - 3 min drive - 2.4 km
  • Cambridge Corn Exchange - 4 min drive - 2.5 km

Getting around

  • Cambridge Station - 11 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪Tenpin - ‬4 min walk
  • ‪Mina Steakhouse - ‬8 min walk
  • ‪Five Guys Cambridge Leisure Park - ‬4 min walk
  • ‪Chicken Rush - ‬2 min walk
  • ‪Wagamama Cambridge Leisure Park - ‬4 min walk

About this property

Crystal Hotel

Victorian hotel in Cambridge with free parking
Crystal Hotel offers 18 accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Stay in one of 18 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Featured amenities include express check-out and luggage storage. Free self parking is available onsite.

Languages

Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Crystal Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 174 out of 418 reviews
Rating 8 - Good. 146 out of 418 reviews
Rating 6 - Okay. 59 out of 418 reviews
Rating 4 - Poor. 26 out of 418 reviews
Rating 2 - Terrible. 13 out of 418 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
Room was cold on arrival, turned the radiator to maximum but only heated up to a tepid temperature over night, resulting in feeling very cold getting out of the shower the next morning. The fan in the ‘bathroom’ was very noisy. The curtains were difficult to close providing no or very little privacy while getting undressed. I guess for the price you shouldn’t expect too much.
Stayed 1 night in Mar 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, room comfort

All okay

A good place to stop over,basic but clean,compfortable and freindly staff on reception.All okay.
Stayed 1 night in Mar 2025

6/10 Okay

Majed

Travelled with family
Stayed 1 night in Mar 2025

6/10 Okay

Colin

Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for visiting Cambridge Junction

Fantastic welcome and comfortable room. An ideal stopover for enjoying a gig at Cambridge junction (2 minute walk away). The food in the restaurant downstairs was delicious and service great too. Tip - swipe the room keycards really fast or they don’t work. Lovely wooden staircases (lots of them).
Stayed 1 night in Mar 2025

6/10 Okay

Dan

Business traveller
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Hayley

Liked: Staff & service, room comfort
Nice and warm,and bed was comfy
Stayed 1 night in Feb 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel Stay

My scores are because are room was very cold had no heating on we nearly moved hotel but was told heating went on twice a day in the morning and evening it did get better and resided to stay. Room was small and needs a upgrade but the bathroom was very nice sorry did not take photos.
Stayed 2 nights in Feb 2025

10/10 Excellent

Perla

Stayed 6 nights in Feb 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Ian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Get what you pay for

Room was freezing on arrival though warmed up relatively quickly. Antiquated plumbing made noise throughout the night. Still a cheap place to get your head down for a night
Stayed 1 night in Jan 2025

8/10 Good

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Clean and comfortable. Very friendly and helpful lady on reception.
Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Beds a bit uncomfortable though only issue really. But would not rate it down just for this lovely stay ☺️. Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jaypee Marie

Stayed 1 night in Dec 2024

4/10 Poor

Brett

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shantaram

Stayed 4 nights in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Always comfortable and reliable stay. Cozy small room, heating excellent, bed comfy. Clean sheets.
Stayed 1 night in Dec 2024

6/10 Okay

Hirachand

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Decent family run hotel.

Receptionist was helpful and swopped our room for a groundfloor accessible room. Room was a bit dated, but clean and tidy. There is an onsite Chinese restaurant, we had prebooked elsewhere, but it looked (& smelt) good. Very handy for Addenbrookes & good parking.
Stayed 1 night in Dec 2024

8/10 Good

Bill

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Catherine A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family hotel

Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Stayed 1 night in Dec 2024

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness, staff & service
We loved the people. They were helpful, kind and very courteous. The property is very old and feels like it is still a work in progress but that said the staff were very helpful in doing the very best to make our stay as good and comfortable as possible. The Chinese food restaurant is wonderful. The WiFi was a bit wonky which at times made it minorly problematic as we were there on business. Other than that it was comfortable and very convenient to the train and other transportation and easily walkable to most things that we needed to walk to.
Stayed 5 nights in Oct 2024

6/10 Okay

luisa

Liked: Cleanliness, room comfort

Not too shabby

Looks very shabby on the outside but the room was clean and comfortable Very small bathroom and shower but suited the purpose Limited car parking
Stayed 1 night in Nov 2024