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Hampton Inn & Suites Jackson

2.5 star property

Photo gallery for Hampton Inn & Suites Jackson

Business centre
Premium bedding, desk, blackout curtains, iron/ironing board
Snack bar
Property entrance
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View map
150 Campbell Oaks Drive, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪3 min drive‬
  • Place, The Ballpark at Jackson
    ‪4 min drive‬
  • Place, Casey Jones Village
    ‪4 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪14 min drive‬

Room options

View all photos for Standard room with king bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard room with king bed

8.0 out of 10
Very good
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

King, Suite, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

One King Bed, Non-Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

LCD TV

One King and One Sofa Bed, Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Jackson

When you stay at Hampton Inn & Suites Jackson in Jackson, you'll be near the airport, within a 5-minute drive of West Tennessee Healthcare Sportsplex and Old Hickory Mall. .This hotel is 2.8 mi (4.5 km) from The Ballpark at Jackson and 3.7 mi (6 km) from Music Highway Crossroads.

What's nearby

  • West Tennessee Healthcare Sportsplex - 3 min drive - 3.5 km
  • The Ballpark at Jackson - 4 min drive - 4.2 km
  • Old Hickory Mall - 4 min drive - 5.7 km
  • Casey Jones Village - 4 min drive - 6.3 km
  • Union University - 5 min drive - 7.0 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬4 min drive
  • ‪SONIC Drive In - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪SONIC Drive In - ‬4 min drive

About this property

Hampton Inn & Suites Jackson

Hotel in Jackson with free breakfast and a fitness center
Hampton Inn & Suites Jackson offers 83 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 83 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn And Suites Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn And Suites Jackson
Hampton Inn Suites Jackson
Hampton Inn & Suites Jackson Hotel
Hampton Inn & Suites Jackson Jackson
Hampton Inn & Suites Jackson Hotel Jackson

Reviews

Hampton Inn & Suites Jackson Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 498 out of 875 reviews
Rating 8 - Good. 201 out of 875 reviews
Rating 6 - Okay. 90 out of 875 reviews
Rating 4 - Poor. 55 out of 875 reviews
Rating 2 - Terrible. 31 out of 875 reviews

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

4/10 Poor

Gregory

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
I stayed for a week and my room was cleaned only once and I had to ask housekeeping to clean it. They said I was not on the schedule, but they cleaned it anyway, but I had to go get facecloths and hand soap. I also had to get toilet paper from the front desk.
Stayed 6 nights in Jul 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Good Night

It is right on I 40 and adjacent to resturaunts, and shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

jane ann

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Nikki

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Disgusting sheets

Our check in time was 4. When we arrived around 4:30 there were several people ahead of us waiting for a room already. Finally our room was ready after 5. We got to the room and my kids noticed the comforter had orange (Cheeto) fingerprints on it. I went to the front desk, where a ton of people were waiting, but was told the front desk clerk was also the one cleaning the rooms. I found someone and told them about the comforter. We were headed to dinner so they left the comforter in our room. As I was changing that I noticed something on the sheets, feces or mud possibly, and pink stuff on the pillow cases. The pillow cases also smelled terribly like sweat. So back downstairs for fresh sheets. There was stuff on the side of the bed mattress and running down the wall. There was trash left under the bed. I don’t think the room was ever cleaned. I tried to make a complaint but no one was at the desk and when we left the next morning. I sent an email and was told I would be called back or sent an email but never got anything. I included some of the photos I got.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

We had13 people divided into 4 rooms. Everything met all of our expectations.
Stayed 1 night in Jun 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel was neat and clean and bedroom was nice and the bed was surprisingly very comfortable. My only issue was we drove for several hours and arrived around 6:30 PM and our room WAS NOT READY ! We couldn't check in until about 7:30 PM !! ? !!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tammy, Jackson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and great location.
Stayed 1 night in Jun 2025

2/10 Terrible

Jarrod snell

I got to the property at 6 my room was still not available. The room I booked was not the room I was given. It was dirty with grease stains on the head board I waited 45 mins for a room
Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and convenient. It was quiet and close to dining options.
Stayed 1 night in Jun 2025

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Bed was very comfortable. I would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Yalunda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and property
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

Sergio, Houston

Disliked: Property conditions & facilities
The air conditioning did not work
Stayed 1 night in Jun 2025

8/10 Good

Jim

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean. Note for travelers with pets - they charge $75 even though it is not mentioned on Hotels.com.
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice facility.
Stayed 1 night in Jun 2025

10/10 Excellent

Janisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tana, Hot Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location from the interstate.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Stayed 2 nights in May 2025

10/10 Excellent

Bernadette

Easy, early checkin, thankyou. Room is lovely and huge.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Frank, St. Louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was efficient, but they need to work on their bedside manner. Also, it might be helpful to tell guests when checking in about how to turn on the shower. FYI: The turn-on knob is actually part of the spout, and is located at the end of it.
Stayed 1 night in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025