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Hampton Inn & Suites Jackson

2.5 star property

Photo gallery for Hampton Inn & Suites Jackson

Business centre
Outdoor pool, pool loungers
Property entrance
Snack bar
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
150 Campbell Oaks Drive, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪3 min drive‬
  • The Ballpark at Jackson
    ‪4 min drive‬
  • Casey Jones Village
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

LCD TV

One King and One Sofa Bed, Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

One King Bed, Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 39.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

King, Suite, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jackson

When you stay at Hampton Inn & Suites Jackson in Jackson, you'll be near the airport, within a 5-minute drive of West Tennessee Healthcare Sportsplex and Old Hickory Mall. .This hotel is 2.8 mi (4.5 km) from The Ballpark at Jackson and 3.7 mi (6 km) from Music Highway Crossroads.

What's nearby

  • West Tennessee Healthcare Sportsplex - 3 min drive - 3.5 km
  • The Ballpark at Jackson - 4 min drive - 4.2 km
  • Old Hickory Mall - 4 min drive - 5.7 km
  • Casey Jones Village - 4 min drive - 6.3 km
  • Union University - 5 min drive - 7.0 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Takos Borukas - ‬4 min drive
  • ‪Sonic Drive-In - ‬6 min drive

About this property

Hampton Inn & Suites Jackson

Hotel in Jackson with free breakfast and a fitness center
Hampton Inn & Suites Jackson offers 83 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 83 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn And Suites Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn And Suites Jackson
Hampton Inn Suites Jackson
Hampton Inn & Suites Jackson Hotel
Hampton Inn & Suites Jackson Jackson
Hampton Inn & Suites Jackson Hotel Jackson

Hampton Inn & Suites Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 824 reviews
Rating 8 - Good. 191 out of 824 reviews
Rating 6 - Okay. 84 out of 824 reviews
Rating 4 - Poor. 52 out of 824 reviews
Rating 2 - Terrible. 29 out of 824 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are extremely cordial. Just nice to meet really good people. Heck, Im gonna stay another night.
Stayed 1 night in Apr 2025

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness
I woke up with bed bug bites all over my body.
Stayed 1 night in Mar 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Business traveller
Stay was good, bed was comfortable, breakfast was the usual but well attended. One drawback is there is nothing at that exit besides a gas station across the highway. Restaurants are about 10-15 minutes away.
Stayed 1 night in Mar 2025

10/10 Excellent

Micheal

T
Stayed 1 night in Mar 2025

2/10 Terrible

Candice

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Employees were rude and I am from Memphis.....sad really
Stayed 2 nights in Mar 2025

4/10 Poor

Rakesha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The receptionist was very judgemental to the point of being rude. I reserved my room 4 days prior. When I arrived after 4pm he told me that they didn't have any rooms available for me but he just placed the patrons before me in a room on tye 3rd floor. Then he stated to me that my room wasn't paid for yet and I said to him that's because I haven't checked in yet. He told me he only had one room which was right by the front office. I told him that I wanted to be up so that I could stirm watch. He proceeds to tell me that I had to wait until a room a cleaned, mind you check in was at 4pm I arrived after 4pm and I was inconvenienced by Brandon. Them miraculously he came up with a room on the 3rd floor. My worst experience ever. I will not be returning to that hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shanta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was clean and cozy for our overnight stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service
Our party of 4 enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rates, clean, friendly and helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon was very polite checking us in, would stay here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Business traveller

Fix your site so that doesn’t happen again!

I could not stay there because they had no rooms available, your site booked a room that they didn’t have. I need my money back!!!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2025

8/10 Good

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Very clean room, comfy bed, and nice gentleman at check in. Location is also perfect. Wish there were more channels and hand soap, but it was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Lachelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved!

Friendly staff, comfy rooms and very pet friendly. Enjoyed our stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Randall

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was nice, but they put us right by the desk. You could hear people all night. I didn't get much sleep. Never again here. You hear people outside the window, and the worker outside the door. Breakfast hits and yeah sleeping is done.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon at the front desk was great. Made check in easy.
Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location off of main freeway
Stayed 1 night in Jan 2025

10/10 Excellent

James E

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Jan 2025

8/10 Good

ROBERT

Stayed 1 night in Jan 2025

6/10 Okay

Dominic

Travelled with partner
Disliked: Staff & service, amenities
When I booked my stay, I chose a room with a soaking tub. I did not get the tub from the picture and when I mentioned that, their representative blamed the fact that I booked on a third party site. No initial attempt to satisfy my expectations, just passing the blame to me and the site through which I booked my stay.
Stayed 2 nights in Jan 2025