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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property

Photo gallery for Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lobby
Reception
Beach
Beach

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service

Explore the area

Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪56 min drive‬
  • North Beach
    ‪57 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for STAR Class Junior Suite Ocean View

View from room

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

View from room

Directors Suite One Bedroom

  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

8.8 out of 10
Excellent
(40 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

8.0 out of 10
Very good
(6 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

8.0 out of 10
Very good
(25 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

View from room

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Private beach, white sand, beach umbrellas, beach massages

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (1007)
The price is NZ$751
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

About the area

Costa Mujeres

With a stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only in Costa Mujeres, you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club and 8.3 mi (13.3 km) from Ultramar Ferry Puerto Juárez. .This all-inclusive hotel is 9.4 mi (15.2 km) from Isla Mujeres Ferry Terminal and 9.7 mi (15.5 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 4.8 km
  • Mujeres Beach - 11 min drive - 6.2 km
  • Ultramar Ferry Puerto Juárez - 19 min drive - 14.7 km
  • Isla Mujeres Ferry Terminal - 56 min drive - 15.9 km
  • North Beach - 57 min drive - 16.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Adults-only hotel with 4 outdoor pools and a full-service spa
Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers 380 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.
Make yourself at home in one of the 380 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a 24-hour health club, and a sauna. Additional features at this hotel include complimentary wireless internet access and concierge services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

For lunch or dinner, stop by So Cal Gourmet Emporium, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
So Cal Gourmet Emporium - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Sunset Strip Steakhouse - This steakhouse serves dinner only. Open daily.
La Cocina Mexican Cuisine - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Gusto Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 33.94 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 296 out of 619 reviews
Rating 8 - Good. 128 out of 619 reviews
Rating 6 - Okay. 77 out of 619 reviews
Rating 4 - Poor. 56 out of 619 reviews
Rating 2 - Terrible. 62 out of 619 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

cosimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Apr 2025

8/10 Good

Blair

Travelled with partner
Liked: Amenities
Our concierge Marla was fantastic. A little disappointed in some of the wait staff as they didn’t seem very friendly or helpful. Maybe they were unstaffed. The food was not the best besides the sushi place it was fantastic along with our waiter!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rajvir Singh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and friendly with quick efficient service. Overall amazing beautiful resort with hardly any bugs and wildlife which really suprised me. They are always raining the cleanliness of the resort which I appreciate and it was an overall a 10/10 experience.
Stayed 6 nights in Apr 2025

2/10 Terrible

Jadyn

Travelled with group
Disliked: Property conditions & facilities
I stayed at 2 other resorts and way better entertainment, music was horrible in the club from all 12 of my group that went said the same thing cold shower not hot water once’s or warm
Stayed 6 nights in Apr 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room, food and staff were wonderful. Expedia host Marla made our life easier since day one. She assisted booking all of our dinners including romantic beach dinner. She was always available to answer our questions
Stayed 4 nights in Apr 2025

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les gens pouvaient réserver les chaises à la piscine en mettant des serviettes emes’ils n’occupaient pas les places. C’est dommage et ça limitit grandement les places à la piscine …..
Stayed 7 nights in Apr 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

4/10 Poor

Nyeefa Mishay

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Alba

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I was disappointed with my stay and I go to Cancun atleast once a year. We always get a swim out room and this stay was no different. But the 2 rooms we got were beach facing and got NO sun. The water was freezing and we were unable to use the swim up. The room needed some upgrading. The mattress was the hardest mattress I’ve ever slept on at a resort. And out shower smelt of mildew from the drain. We told our concierge but all that was done was air freshener was sprayed. Sadly, we won’t be returning to this resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lynne Carmen Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Apr 2025

8/10 Good

Raghad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful and all staff were very kind.
Stayed 6 nights in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Beautiful views. Just a bit unorganized with some of the logistics.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ronnie

Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Stayed 4 nights in Feb 2025

10/10 Excellent

Labon A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were really nice with great food. The Cleaning staff were on point!
Stayed 5 nights in Apr 2025

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 3 nights in Apr 2025

2/10 Terrible

Jacob

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage don’t waste your money
Stayed 4 nights in Apr 2025

8/10 Good

Philip James

Stayed 5 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable.
Stayed 8 nights in Mar 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Kirby Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 7 nights in Mar 2025

8/10 Good

Aliesha

Liked: Cleanliness, property conditions & facilities
I didnt like the fact i had to fine my own transportation. And my fan didnt work in my room. They came out 3x to fix it.
Stayed 3 nights in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Booking online was difficult. Tried messaging resort via phone and email with no success. Communication is a problem.
Stayed 5 nights in Mar 2025

8/10 Good

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Food was ehh
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people and it had a great layout.
Stayed 5 nights in Mar 2025