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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business centre
Pool views, serves lunch, dinner and happy hour
Lobby
Pool views, serves lunch, dinner and happy hour
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Cancun Convention Center
    ‪16 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪60 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(30 reviews)
  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(66 reviews)
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

8.2 out of 10
Very good
(26 reviews)
  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas
The Westin Resort & Spa, Cancun
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 2,360 reviews
The price is NZ$216
includes taxes & fees
13 Nov - 14 Nov
The Westin Resort & Spa, Cancun

About the area

Cancun

With a stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun in Cancun (Zona Hotelera), you'll be steps from La Isla Shopping Mall and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach resort is 0.5 mi (0.8 km) from Hotel Zone Beaches and 2.1 mi (3.3 km) from Cancun Convention Center.
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 8 min walk - 0.7 km
  • Cancun Convention Center - 16 min drive - 3.9 km
  • Gaviota Azul Beach - 19 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Andiamo - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Beach resort with 3 restaurants and 4 outdoor pools
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 560 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 4 hot tubs, and outdoor tennis courts. Additional features at this resort include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy local and international cuisine at Oceano, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the swim-up bar. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Viento - This beachfront restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 700.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room wasn’t ready at check-in…Reported AC not cooling, instead of swapping room, the next day I had to take 4+ hours out of my vacation with staff, machines, ladder in room trying to repair air. It wasn’t until I took out my phone and began recording the manager swapped our room. Then gave my family breakfast coupons which included coffee and fruit. This hotel ruined the first two days of our trip.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did’nt like the room, was on back of property.
Stayed 6 nights in Jul 2025

10/10 Excellent

Richelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going to Cancun and glad we chose Westin Lagunamar to stay in. The staff was awesome and they work around the clock to keep the resort safe and clean!!! Loved the pool areas and the mini golf was fun!! La Isla is right across the street and has some awesome shops!! 10/10 rating from me and my wife
Stayed 3 nights in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jon

Stayed 2 nights in Jul 2025

10/10 Excellent

LIZETH

Stayed 5 nights in Jul 2025

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Westin the room was clean and comfortable. We had a full kitchen so if we wanted to make a simple meal we all the amenities to do so.
Stayed 3 nights in Jul 2025

8/10 Good

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The $538 Credit card charge was a suprise and another $430 charge was cause due them not checking to see if rooms had been paid for in advance through Expedia. I finally got the holds released 3 weeks after checking out. Additionally the hotel to the right is loud ALL THE TIME. get a room in the middle. Food and shopping across the street is resort priced.
Stayed 5 nights in Jul 2025

6/10 Okay

Rachid

Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible. Friendly staff and clean rooms
Stayed 4 nights in Jul 2025

6/10 Okay

Giannelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Duna Sport Bar has terrible servers at night, rushing you and just rude to you for no reason.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jon

Stayed 1 night in Jul 2025

10/10 Excellent

Floriberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had plenty of space and the property had nice pools and beach access
Stayed 6 nights in Jul 2025

10/10 Excellent

Selvin

Liked: Cleanliness, staff & service, property conditions & facilities
Lindo lugar con mucho para ver
Stayed 4 nights in Jul 2025

8/10 Good

Sangtack, Panama City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best loaction in Cancun
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return. Liked hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Fernanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our overall stay! Would recommend
Stayed 6 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the dining place really helpful Thomas and Marco really good stuff
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

CLAUDIA

Stayed 4 nights in Jul 2025

10/10 Excellent

Lila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I asked for a king bed and was given a queen bed
Stayed 3 nights in Jul 2025