The Malcolm Hotel

4.0 star property

Photo gallery for The Malcolm Hotel

Exterior
Concierge desk
Restaurant
Property grounds
Outdoor pool, a heated pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Place, Canmore Mountain Market
    ‪3 min walk‬
  • Place, Canmore Nordic Centre Provincial Park
    ‪15 min walk‬
  • Place, Canmore Golf and Curling Club
    ‪3 min drive‬

Room options

Malcolm Double Queen

8.8 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Malcolm King

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Malcolm Premium Double Queen

9.6 out of 10
Exceptional
(27 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Malcolm Premium King

9.8 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Mountain View Premium Double Queen

9.8 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Mountain View Premium King

9.0 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Canmore

With a stay at The Malcolm Hotel in Canmore (Spring Creek), you'll be within a 5-minute drive of Canmore Museum and Geoscience Centre and Canmore Caverns. .This hotel is 1.6 mi (2.6 km) from Canmore Golf and Curling Club and 1.7 mi (2.7 km) from Canmore Nordic Centre Provincial Park.

What's nearby

  • Canmore Mountain Market - 3 min walk - 0.3 km
  • Canmore Nordic Centre Provincial Park - 15 min walk - 1.3 km
  • Canmore Golf and Curling Club - 3 min drive - 2.8 km
  • Canmore Caverns - 3 min drive - 3.8 km
  • Grassi Lakes - 6 min drive - 3.5 km

Getting around

  • Banff Station - 23 min drive
  • Calgary International Airport (YYC) - 77 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Bridgette Bar Canmore - ‬6 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Blake - ‬8 min walk
  • ‪bb.q Chicken - ‬8 min walk

About this property

The Malcolm Hotel

Riverwalk hotel with 2 hot tubs and a fitness center
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
At The Malcolm Hotel , enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Canmore? This hotel has 8800 square feet (818 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Valet parking on site (CAD 30 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool
  • Ski passes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (8,800 square foot of space)

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

The Malcolm Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1001 reviews
Rating 8 - Good. 152 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kieren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was stunning and the views make it even better. With safe and secure free parking below the hotel. Staff were helpful and kind. Great location for our stay. Also one of the comfiest beds I have ever slept in. Highly recommend. We will be back here.
Stayed 1 night in Sep 2025

10/10 Excellent

Terry, Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain pool and jacuzzi was pretty special given the scenery however the jacuzzi jets lacked the power. Perhaps new pumps could help here.
Stayed 2 nights in Sep 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful spot right in town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at The Malcom! The room was beautiful and had a wonderful view. The staff were all so nice and helpful as well, even before our stay. The location was super convenient and there was a lot in walking distance as well. They are currently doing construction on a new hotel next door, but we never really heard any noise and it didn’t affect our stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property in a great location. Walkable to downtown Canmore. Loved the pool/hot tub as well
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the ideal place to stay for anyone traveling through the Rockies to visit the national parks. Conveniently located in the heart of Canmore, it offers everything you could need — including breathtaking views right outside your door. The staff were outstanding across the board — from housekeeping and reception to the bar and restaurant team — everyone went above and beyond to make our stay truly special. A heartfelt thank you to everyone at The Malcolm! From Ireland!
Stayed 2 nights in Sep 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Room was comfortable. Concierge needs some people skills. Was close to rude when asked her question.
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

Beautiful view! Matthew was very helpful at the front desk.
Stayed 2 nights in Sep 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Love, love,love The Malcom!! Incredible location, customer service, amenities & a killer view of the Canadian Rockies!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Malcolm far exceeded our expectations! Staff treated us like royalty and the concierge service helped us maximize our visit to Canmore/Banff and see as much as possible!
Stayed 3 nights in Sep 2025

10/10 Excellent

Aaron

Stayed 3 nights in Sep 2025

10/10 Excellent

Kamla

Stayed 2 nights in Aug 2025

10/10 Excellent

Eric Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further. This place has it all. Rooms were clean and beds very comfortable. Easy walking distance food and shopping.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie S.

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic all around!
Stayed 7 nights in Aug 2025

10/10 Excellent

Hiwa

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We so enjoyed our stay. Mountain view room was truly mountain view!! Peaceful and relaxing. The room had the perfect amount of spaces for suitcases, toiletries etc. We felt very comfortable. It was always cleaned up when we returned from a meal or adventure. We met some great people at the pools. The concierge took care of all our adventures and her advice was spot on.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service
Great location close to downtown and in a beautiful spot. We liked everything but the room was very noisy as you can hear through the walls and ceilings. Very overpriced. The restaurant patio was nice and food was good but not great. Staff throughout the hotel were great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facility with well maintained amenities, helpful staff, and gorgeous mountain views!
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is probably the best hotel in Canmore. The pool and hot tub area are gorgeous and it was such a luxe stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

spencer, Calgary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
First Class
Stayed 1 night in Aug 2025

10/10 Excellent

Carole

Stayed 3 nights in Aug 2025